Discussion on Slider Hero

Discussion on Slider Hero

Cart 210 sales

quantumcloud supports this item


This author's response time can be up to 1 business day.

60 comments found.

It’s been a week since I noticed a bug in the slider hero. the developer say is willing to fix them but has not done anything so far.

no support , no fix bugs!

Someone go to parallax-effect and look! It’s done very crooked! it’s horrible! their effect consumes RAM to infinity added also look at how it’s optimized for mobile screen!

The attitude towards customers is disgusting! I bought the PRO version of the product! I haven’t heard back from tech support for 2 days. I created 3 tickets, but never got an answer.

1) Overloads RAM to infinity maybe even up to 4gb. slowly adding 340, 350, 370, 400, 600 and more.

2) on the mobile screen planes do not fly, but stand still. I have attached a screenshot.

These problems are noticed on my site and on yours too.


1) parallax-effect consumes too much memory and abuses it! you can end up downloading more than 4GB!

2) In the mobile version the planes don’t fly across the screen, they just drift in one place!

I bought your plugin for these effects. but they work horribly and can’t be supplied because of these bugs on the site!

also developer if you see this cosmic-web optimize more of this effect by all means!

disgusting attitude towards customers and sorry for wasted money. sorry i did not notice right away that even on your site it works badly(

i do not advise anyone to contact them, they do not answer for 2 days. they do not fix the problem!

parallax-effect more bugs , no optimize. and no mobile window

and check cosmic-web pls and all fix fast update.

Support does not answer for two days. nowhere.

Created tickets and 0 response. i am tired of waiting for the update. very sorry about the purchase


I would like to have here the custom video not full screen but full with. (Height automatically in appropriate aspect ratio of the video). is it possible to define this only for mobile?

Best thanks for your support.

kind regards roland Blassnig


You can define that in the Slider’s general settings.

If you need further help, kindly open a ticket from so our technical team can help you.



Is this plugin SEO friendly? Can you only have one H1 tag for slider title? Your current demo doesn’t show any SEO heading tags.



We are using H2 currently based on some customer requests. However, we can add an option to use either H1 or H2 for titles.

Please open a support ticket from after purchase and we will do this within a couple of days.


Is it possible to have a Vimeo background video auto play like the YouTube examples on your site?

Yes, auto play is supported with Vimeo. However, you may need to turn on the **audio mute option for Auto Play to work because of browser policies.


I need the pro version for the vimeo option but I’m testing out the free version. I’m having an issue with the video in the slider not centering when I view on mobile. if I can get this to work I’ll update to the pro version.

Hi, For free version support, kindly email us from here:

Thank you

Hi, is it possible to import Codepen HTML, CSS, Java Script to Slider Hero ? Is Slider Hero fully competible to elementor? Thanks

Hi Ivan,

No, you cannot simply import codepen effects. There is no feature for that.

Yes, it is fully compatible with Elementor. An elementor widget is included to insert the Slider shortcode on your page.


Hi, this looks great and will save hours more of coding, is there a trial so I can test this out, I just need to know if there is a pause before playing the (YouTube or Vimeo) video, also can it loop the video and not show the FOUC, black background when on a loop on YouTube. There are a few more styling questions I have and really need to test it out with negative margins using the Divi theme on mobile and desktop etc. Thank you – Jamie


Thanks for the nice words. The Envato market place does not have a trial system. You can try the free version here:

We are open to modifications, new ideas and improvements based on customer feedback.

Thank you!

Thank you, I have installed the plugin, there is still a black background on the loop, using YouTube is there anyway to remove this, also the video quality has been reduced and is pixelated. Would this work better with a Vimeo video, is there any examples of this with a full screen background video. Where can I send you a screenshot. Thank you.


Please email the page with slider hero link to


I am wanting to use the Video Popup feature as shown in your Vimeo, Youtube and Custom Video Popup examples.

Can you provide me with details on how and where to insert a Video Popup into a Slider?

I have not been able to locate any instructions as per the Documentation link or the Comments section.

Thank you and best regards, BuenaVidaPros

Please open a support ticket from so we can share details with screenshots etc.


A Support Ticket was submitted earlier today. Thanks!

Hi, is there a function to replace previously published “Gallery” blocks with your plugin’s Sliders?

The galleries were created via gutenberg’s “Gallery” block within posts, which were converted to the slider I had previously (wp flexslider) via a function.

If it was not a reusuable block then it will be tricky. You can try the Better Find and Replace plugin to replace code directly from the database. But be careful using that. Take backups first.


Searching online for a php function to replace gutenberg blocks. Could it work with your plugin? Function php here:

Hi in the WordPress backend it shows there is a new version linking to the changelog showing =====version 8.7.5============ But when downloading the version is still 8.6.9

Can you please check again now? New version is available to upgrade.

Thanks can i accomplish something very similar using this plugin?

Hey, I Need Help with Something I’m Using Wordpress + Elementor

I will explain in detail what I need. I will give detailed pictures of everything.

1 – I have a Custom Post Type called DOGS ( )

2 – In this Post Type, I have a field for Image Upload, A gallery field where I can upload multiple images in each post. ( )

3 – What I want is a Thumbmails Slider that dynamically loads this field. The result I hope to get, is this from the next image: ( )

4 – As an example of how I want to upload the images in this Slider, we have the Elementor Widget Gallery Elementor Pro’s Widget Gallery dynamically loads images like this: ( )

5 – The Result of this Widget Gallery, with dynamically loaded images looks something like this: ( )

What I really need is a Method, which does the same thing as Widget Gallery (Item 4) But be a Thumbmails Slider, and give me a result like Item 3

How can i Do IT, and load the Gallery to load in Slider from a Custom Field in Post?

If your Plugin can’t do it, can you tell me another plugin to do this task?

Who can help, Thank you.

Slider hero is not a good fit for this kind of dynamic thumbnail slider but we can create a custom slider plugin to fulfill your requirements. If interested, please email us from our profile


pre-sales question. Can I add a full page background video and keep the content that is already on the page, or does the content have to be added to slider layers?

It is not possible by slider hero alone. After creating a video background slider, it is possible to add as a page background by editing the theme file. It will require some coding knowledge.


What’s the purpose of the tag canvas mouse over box around the text if you can’t have a link to it? Meaning if a user goes and interacts with the header, they are going to assume that the tag text has a link because of the mouse and hover box. So why doesn’t it has a feature for a link when the effects displayed calls for a linked area?

Hi there, I bought your hero slider and really like it, thanks for this script ! Just two questions reguarding the tag-canvas configuration :

- is it possible to configure manually the colors of the tags ? - is it possible to set a link to the tags ?

Best regards


Unfortunately, these two features are currently not possible.

Hello great tool. Easy installation, easy to use. However I want have a request and myabe the option is already there. But how to find it?

Please check this example.

I have a slider with text. However I want to add some grey box behind it. Not text background but a square which is darker just to see the text better.

Thank you!

Could you please open a support ticket from and include the page link so we can provide a proper solution?


Why is that? To collect some personal data? Multiple accounts for the same thing is not user friendly. This comment system is easy enough to share tips

You can use the Envato account to login.

I cannot get this plugin to work it is full of bugs for me, I am on the newest wordpress version using the enfold theme..I cannot get it to go full screen, the button hover effects dont update or work correctly, it is very buggy.

It sounds like there maybe some Javascript conflict. Would you please opne a support ticket from and include the admin login, so we can check?


works with the theme divi?

Yes! The plugin demo is in Divi theme. It can work with any theme with shortcode.


Hi quantumcloud !

I have a problem. Your plugin seems incompatible with my wordpress theme named “Revolution”...

I have a fatal error when i active your plugin with this “Revolution” theme. I don’t have this problem with my another theme Wakiro.

Here is the fatal error :

Fatal error: Uncaught Error: Call to undefined function ot_register_meta_box() in /home/clients/d792bb4c9398cd1b6698d430ebf3d7e2/web/wp-content/themes/revolution/inc/admin/option-tree/ot-metaboxes.php:422 Stack trace: #0 /home/clients/d792bb4c9398cd1b6698d430ebf3d7e2/web/wp-includes/class-wp-hook.php(286): thb_custom_meta_boxes(’’) #1 /home/clients/d792bb4c9398cd1b6698d430ebf3d7e2/web/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/clients/d792bb4c9398cd1b6698d430ebf3d7e2/web/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/clients/d792bb4c9398cd1b6698d430ebf3d7e2/web/wp-admin/admin.php(156): do_action(‘admin_init’) #4 /home/clients/d792bb4c9398cd1b6698d430ebf3d7e2/web/wp-admin/plugins.php(10): require_once(’/home/clients/d…’) #5 {main} thrown in /home/clients/d792bb4c9398cd1b6698d430ebf3d7e2/web/wp-content/themes/revolution/inc/admin/option-tree/ot-metaboxes.php on line 422


EDIT : I send you an private email

Received email. Thanks. Will check asap.

If you can, please open a support ticket from


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