Discussion on WordPress Popup Plugin - Slick Popup Pro

Discussion on WordPress Popup Plugin - Slick Popup Pro

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198 comments found.

Hello, Having no response from you and the bug not being resolved. My site project is very urgent, I can’t wait any longer. Please refund me quickly refunded Cordially

Good evening, I am contacting you because my purchase code ecab3f67-c595-4f3d-b9e3-cc8302ca4c8f doesn’t work when i press activate code it loads but doesn’t stop. Awaiting your reply Cordially

Does the pro version support different popups on different languages? Using PolyLang.

I can’t activate my PRO license – contact for support doesn’t work on the vendors website:


Please drop us an email at and create an admin user for our email. We will check what is causing this.

When i add purchase code and click on Activate License , it is just loading but not getting activated.


Please drop us an email at and create an admin user for our email. We will check what is causing this.

I’m trying to activate the plugin but the button “Activate License” doesn’t seem to be working. It keeps on spinning forever in orange and it never activates.


Please drop us an email at and create an admin user for our email. We will check what is causing this.

I’m trying to activate the plugin but the button “Activate License” doesn’t seem to be working. It keeps on spinning forever in orange and it never activates.

Hello, the relevant fix has been updated to the licesing system. Please try to activate now.

We have 3 incidents with the Plugins and we have sent an email to support. Please, can you answer us? Thank you

We believe it was sorted over the email thread.

Hi, We have two incidents

1.- The URL does not load the Pop Up modes: On-Click ‘javascript:sppro_loader(“4292”)’

2.- Request to call back Popup Demo (see screenshot / )

Access credentials:

Hello Rivas,

I have replied to your email. Please revert when possible.

Yes. Thank you very Much. Excellet Soporte. Greads

Hi! Can I try plugin in a new website? If It doesn’t work, could I receive a refund? thanks!

Sorry, you can not try the premium version, it will require a license code from the Codecanyon.

You can try the free plugin:

Hello author, I purchased this plugin a month ago to use on my website, my website has been deleted now, I can’t log in to the website, I can’t delete my license code for this plugin, so I can’t use it on my new website Activate this plugin of mine, I hope you can help me, can you delete it for me in your system? Because I want to use this plugin on my new website.

Hi Edison, the following issue has been resolved via email. Thank you for using the plugin.

hello author, I bought this plugin and installed it on my website, i want to stop this website and delete it, i want to create a new website, can i install this plugin on my new website and activate it? I don’t want to pay again because I’ve only been using this plugin for a month.Looking forward to your reply.

You can use it on another site.

First deactivate the license on the current site and then activate the plug-in on the other site.

Hi, nice plugin but there seems to be an issue with Jquery. The issue results in options missing for configuration in the back end and the pop up button is sometimes not visible on the front end at all. I have deactivated the other plugins and also changed over to the default WP theme and i still get the same error. Here is the code from the console

wordpress/wp-content/plugins/slick-popup-pro/libs/js/custom-admin.js:13:23): event shorthand is deprecated

wordpress/wp-content/plugins/slick-popup-pro/libs/js/custom-admin.js:53:31): event shorthand is deprecated

wordpress/wp-content/plugins/slick-popup-pro/libs/js/custom-admin.js:80:32): event shorthand is deprecated

wordpress/wp-content/plugins/slick-popup-pro/libs/js/custom-admin.js:119:31): event shorthand is deprecated

wordpress/wp-content/plugins/slick-popup-pro/libs/js/custom-admin.js:160:27): event shorthand is deprecated

wordpress/wp-content/plugins/slick-popup-pro/libs/js/custom-admin.js:201:25): event shorthand is deprecated


huuxuan Purchased

Hello Teams, i cannot import demo , can you please help?

Please use the grant access feature from the plugins “Help & Support” section, and mention here the popup demo that you want to import.

You can also drop an email at for the same.


huuxuan Purchased

i already send email to you, kindly please help me recheck. Thank you

Hello where is the document? i cant see the document to use the plugin

Please send your query at

You need to visit Manage Popups section from the dashboard menu “Slick Popup Pro”, and create the popup for any kind of usage.

We are using Slick Popup Pro on our Website, but whenever website open in Mobile Devices whose Screed Resolution is in 360px then the popup wont closed when we click on close button.

please look at this video, i am trying to click on Close button

what would be the issue?



can you please try with other devices with the same screen resolution 360 px, as i tried and failed to close popup.


Any Update?

I tried with a couple of Redmi Note 7, and it worked fine.

Updated my PHP today and when I tried the popup, it will no longer close in desktop environment. Was Chrome browser. Closes on mobile. No idea if they are related. The “X” works, the background comes back to web page, but its like the action to trigger the form to actually leave is not working. Please help, we love this plugin, would rather not move on. I bought a second license to make sure we have support.

I have responded to your email, I will need the website URL to inspect.

Hello We are using free version of slick popup, but now we are looking to setup multiple contact forms(CF7) for different pages. (by adding different CLASS in elementor). Is it possible with your pro version? Let us know.

Yes, using the pro veresion you can have multiple popups.


If possible, would you be able to advise if it is possible to place an SVG element on the right side button?

The SVG would be <svg class=”class” xmlns=”” width=”20” height=”20” viewBox=”0 0 24 24” stroke-width=”1.5” stroke=”#ffffff” fill=”none” stroke-linecap=”round” stroke-linejoin=”round”><path stroke=”none” d=”M0 0h24v24H0z” fill=”none”></path><rect x=”3” y=”8” width=”18” height=”4” rx=”1”></rect><line x1=”12” y1=”8” x2=”12” y2=”21”></line><path d=”M19 12v7a2 2 0 0 1 -2 2h-10a2 2 0 0 1 -2 -2v-7”></path><path d=”M7.5 8a2.5 2.5 0 0 1 0 -5a4.8 8 0 0 1 4.5 5a4.8 8 0 0 1 4.5 -5a2.5 2.5 0 0 1 0 5”></path></svg>

This would be to show a gift box icon next to the ‘10% OFF’ text we currently have, so that the button protrudes further out and is more visible. This would be similar to the button used on the website (although they use the left hand side)

Thanks for any help you can provide

Hello highcosmos,

Yes, that’s possible.

add_action( 'wp_footer', 'sp_action_wp_footer' );
function sp_action_wp_footer() {

    $style = '<style> {
        left: -10px;
    .sp-handle {
    position: fixed;
    left: -100%;
    bottom: 70px;
    -webkit-transition: left .5s ease-in-out;
    transition: left .5s ease-in-out;
    background-color: #901209;
    border-top-right-radius: 10px;
    border-bottom-right-radius: 10px;
    overflow: hidden;
    padding: 5px 5px 5px 12px;
    color: #fff;
    text-transform: uppercase;
    line-height: 1.2em;
    z-index: 20;
    .dvac {
    display: inline-block;
    vertical-align: middle;

    $button = '<span class="sp-handle active">
            <svg class="sp-handle-icon dvac" xmlns="" width="20" height="20" viewBox="0 0 24 24" stroke-width="1.5" stroke="#ffffff" fill="none" stroke-linecap="round" stroke-linejoin="round"><path stroke="none" d="M0 0h24v24H0z" fill="none"></path><rect x="3" y="8" width="18" height="4" rx="1"></rect><line x1="12" y1="8" x2="12" y2="21"></line><path d="M19 12v7a2 2 0 0 1 -2 2h-10a2 2 0 0 1 -2 -2v-7"></path><path d="M7.5 8a2.5 2.5 0 0 1 0 -5a4.8 8 0 0 1 4.5 5a4.8 8 0 0 1 4.5 -5a2.5 2.5 0 0 1 0 5"></path></svg>
            <span class="sp-handle-title dvac">10% <br />Off</span>

    echo $style . $button; 

Notice the ”.sp-handle” class on the outer span of SVG. You need to add this class as an external selector in the popup settings.

You can create any element, [SVG, Image, Button etc], as the handler for the popup activation. Just give it specific class, and add the class or ID to the “External Selector” in the “Advance Settings” section of the popup settings.

See screenshot:

With this extra element as the popup handler, you would like to hide the current button. You can do that by choosing “None” in the “Side Button Position” option.


I needed more options, to style the pop up better, and also better integration with mailchimp. It is not fit for our purpose, so please can we be refunded

Sure, please raise a refund request, I will approve it.

However, the syling options are suffcient in the plugin, and for Mailchimp integration – you can use any of the plugins available for Mailchimp Integration with Contact Form 7.


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