OmAkSols supports this item


This author's response time can be up to 1 business day.

57 comments found.

Can this work on a NON wordpress site?

No, it is a WordPress only plugin. If you need help for a non-wordpress site then weplease mail at

this isnt working on exit in the demo…. does this work?

Hi doggy2223, the exit intent is not supported by browsers now. So, it will be removed from the coming version of the plugin. You can choose the exit popup in the option but it doesn’t work as desired.


hz2014 Purchased

Hi on a Landing page, the contact 7 form in Slick Popup Pro mode is suddenly no more working.

For direct connection it is ok: Do you know what it is?


Hi hs2014, I see that you got it working.

Add these styles to custom css option of plugin, this will improve the response-output box in the popup:

.sppro_popup_box .wpcf7 div.wpcf7-validation-errors, .sppro_popup_box .wpcf7 div.wpcf7-mail-sent-ng { border: 0; padding: 4px 0; margin: 0; border-radius: 0; }


hz2014 Purchased

hi OmAkSols,

Yes, I’ve turned the path. The tip came from you. Thank you.

Glad, it worked for you.

Hello, I have the popup setup and it works with the button on the side. However I need it to work on page load and it isn’t currently working. I need to know why. I would like it to load with a 15 second delay.

Please advise

Jason Hinze

Hi Jason, it may be the case that pop-up is shown once and then cookies are stored. You can try deleting the cookies or view page in a different browser/computer.

If you share login access then I can check it quickly. Email:

hi, your plugin if used with contact form go crazy on mobile (ios), i have try the form from here on iphone 7 and is not usable, can this be fix? i ask because i wnat yo buy the pro version but i can’t use on mobile like that. thanks

Hi mmichtus,

Share login access then I can check it quickly. Email:

Hi mmichtus, I check in IPhone 7 it works fine. See Screenshots :

Share login access then I can check it quickly. Email:

@mmichtus I see the video. I am not sure what is tried to explain. Do you mean that after filling up the form and clicking submit – the form just disappears?

the cursor go crazy and is very hard to touch the field (after 3 times i was able to select the field when) and when i type the cursor go bellow the field.

Hi, please send an email to “”, and we will take it from there. The issue you mentioned has been fixed and will be available in the next update.

Till then we will share you the updated file to replace in the plugin.

Do you have a plugin to use like “email before download”? I want to use to download a catalogue in a product page. When the client subscribe this email the plugin send’s the archive to him.


It is possible to send an email with the attachment after the form is filled.

In the popup, when a user successfully submits the form, an email can be sent to the user.

To setup, the direct download at the website page few lines of code will be needed.

Let me know if you need help with that.

Pre-sale question, if it says it’s not working when I fill out the form, what can I do about it? I have installed the lite version and wanting to buy the full version, but it is already giving me an error?

Please let me know what the issue could be?

Hi @colorinfusion,

I can not find the plugin installed on the given link. Please share the login details in email at

Sorry, I missed this reply earlier…

Hi there, I purchased the theme but it’s still giving me this error after filling out the form:

Failed to send your message. Please try later or contact the administrator by another method.

HELP! Thanks!

It’s actually not even popping up at 60% scroll or exit???

Only the side button works, which I did not buy this for…

Hope you can fix it to work as you said. Pop up.

Thanks! Norja

I sent it to you yesterday. Did you get it? After filling out the form it’s giving me an error…

Hi Norja, I tried the form is submitting fine. For the scroll, it shows the popup after 60% scroll, when first opened it saves the cookie – and do not re-show in the same session or before Re-Ask after days.

I have made some improvements to your contact form, which makes the form look better, please check those too.

Here is the link to screenshot, where a lead has successfully been submitted.

Let me know your feedback.

Nice! Thank you soooo much!!!

Good day,

When I installed the plugin it show an error:

Fatal error: Cannot redeclare tgmpa_load_bulk_installer() (previously declared in /home/fencesfl/public_html/wp-content/plugins/slick-popup-pro/libs/thetgm/class-tgm-plugin-activation.php:2931) in /home/fencesfl/public_html/wp-content/themes/CherryFramework/includes/class-tgm-plugin-activation.php on line 1708

Please let me know how to fix it.

Thank you!


It shows that the TGM Library is conflicting with the other instance in CherryFramework. Please share FTP details so we can debug the issue.


Hello! I bought the plugin in the pro version. I tried to activate the plugin, but it generated the following fatal error:

Fatal error: Uncaught Error: Class 'Redux' not found in /home/megajvnh/public_html/Prime/wp-content/plugins/slick-popup-pro/libs/admin/redux-extensions/extensions-init.php:4 Stack trace: #0 /home/megajvnh/public_html/Prime/wp-content/plugins/slick-popup-pro/libs/admin/admin-init.php(21): require_once() #1 /home/megajvnh/public_html/Prime/wp-content/plugins/slick-popup-pro/slick-popup-pro.php(60): require_once('/home/megajvnh/...') #2 /home/megajvnh/public_html/Prime/wp-admin/includes/plugin.php(1910): include('/home/megajvnh/...') #3 /home/megajvnh/public_html/Prime/wp-admin/plugins.php(172): plugin_sandbox_scrape('slick-popup-pro...') #4 {main} thrown in /home/megajvnh/public_html/Prime/wp-content/plugins/slick-popup-pro/libs/admin/redux-extensions/extensions-init.php on line 4

Could you help me? I have a little urgency to have the plugin activated on my site: Thank you very much

Hi, please quickly share FTP details to

Please note that my comment time is 4 minutes later than yours. – Quite quick. Share the required details as soon as possible.

Hi There, let me know if you need any help with the above error. I see the site Megabot is working fine, assuming that error has been resolved.

I didn’t see the popup installation on the page, facing any issues with setup.


cflms Purchased

This doesn’t seem to be working on my site for onlick activation. The documentation is very poorly written and omits the actual implementation of the plugin.

Examples: A popup can be activated from almost any element on the webpage, be it a “button, paragraph, link, image, a complete div section, or menu link”.

To achieve this, you will need to provide a class: “sppro-showpopup” to the desired element, example: Book Now

In case the desired element is an anchor link ( tag), then you should use ”#” in the href, example: Book Now

Sample code again: 1. For Anchor Tag: Book Now 2. For Any Other element: Book Now OR <button class=”sppro-showpopup”>Book Now</button>


Biyon Purchased


i just purchased your Plugin but i can’t activate it.

It says “plugin could not be activated because it triggered a fatal error. wordpress.”

Please help

Hi Biyon, please share FTP details to


Biyon Purchased

I sent you an email. Thanks for your support :)

Hi Biyon, the error is resolved. Please continue to setup of the Popup. Just send us an email if you face any issues while setup.


tonipg39 Purchased

Hi, I have proved Slick Popup in my wp site and worked well. I have bought PRO version and dont work well.

When I press the open popup button or when I choose scroll option, dont do anything.



tonipg39 Purchased

Sent, Thanks in advance

Alright, just checking.

Hi Toni,

It has been identified as a theme related issue. I tested on your install with default 2017 theme and it worked perfectly.

The theme being used is based on Understrap Theme Framework. The framework, till date, has 12 minor/major updates. Quite possible that it related with theme.

I suggest you to ask the theme developers to check for this.

Trying to load multiple forms on the same page via html coding, keeps loading default form no matter which id i use eg:


Please share admin access to e-mail:

Check email

Share your admin access to , so we will fix you issue

Just for contact form 7?? Because I wanna add custom HTML form, this plugin can do it???

Not truly. An ajax form can work well, but some features will be limited.

After you process the form, you can use sppro_unloader(); in jquery to close the popup box.

Plugin is robust and can withstand different situations provided the hooks are used properly.