SkyDesk Ticket Management System

SkyDesk Ticket Management System

(12) 2.50 stars
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SkyDesk v1.5

SkyDesk is a tiny but yet powerful ticket management system crafted using the beautifully Bootstrapframework together with PHP and MySQL.

SkyDesk comes with the following features:

- Admin and Agent user interface with full overview

- Client user interface where one can and create, view or modify his/or her ticket(s)

- Dashboard showing alers and statistics

- Ticket management

- User management

- Category management

- Settings

This package contains:

- php files for the acctual system

- mysql file for table creation

- This README.txt file


1. Use the install_sqltables.sql to populate the tables on your MySQL server

2. Edit connect.php and specify your servername, username, password and database

3. Upload everything except the README.TXT and the sql file to your webserver

4. Login with username: admin password: admin123 and create the first Agent

5. Change permission on the uploadfolder to 777 (everyone read/write)

!!! Remember to change the Admin password. !!!


v1.5 (Jan 30, 2014)

- Fixed a bug for new tickets while not attaching any file

!!! Please update the sql using the attached .sql file !!!

v1.4 (Jan 16, 2014)

- Fixed a bug for categories while editing a ticket

- Fixed a bug for attached to while editing a ticket

- Added attach a photo to a new ticket (currently supporting jpg, gif, png)

- Added end-user email notification while creating a new ticket, editing a ticket or closing/arching a ticket

v1.3 (Jan 8, 2014)

- Changed password hashing

- Added additional security to forms

v1.2 (Dec 22, 2013)

- Cleaned up the code

- Removed a few whitespaces

v1.1 (Dec 16, 2013)

- Bugfixes for usercreation

v1.0 (Dec 14, 2013)

- First version out