pantherius

pantherius supports this item

Supported

Popular questions for this item

How to update the plugin?

Updating through FTP

Simply overwrite the plugin files with the new version files via FTP, then deactivate and activate back the plugin.

Updating via the WordPress Installer

Set the ‘Keep Settings’ to ON in the General Settings in the plugin’s admin page. Deactivate and delete the plugin, then install the new version as a new plugin (Add New). With turning on the ‘Keep Settings’ option, the plugin will keep the configuration datas, so you don’t have to set it up again.

Updating via the built-in Manual Plugin Updater

Navigate to the Update section under the Simple Signup admin page, then simply upload the new version ZIP file, then follow the instructions.

Shortcode included, but the Signup Form doesn’t appear.

1. If you using the shortcode, please set OFF the Global Signup Form checkbox in the form settings.

2. Clear your cookies and turn OFF ‘Display once per User’ and ‘Display once per Filled Out’ checkboxes in the form settings.

3. If the form still doesn’t appears, check how does it work with turning ON the Global Signup Form. If it is works well, then verify the shortcode in your editor using the text view. Sometimes it contains illegal HTML tags, if you find similar unnecessary code in the shortcode, then remove it. You can also use the built-in Shortcode Manager to implement shortcodes. Search for the Simple Signup icon in your WYSIWYG editor.

4. The plugin trying to initialize itself in the footer to avoid conflicts with other plugins. Some WordPress Theme’s doesn’t contains valid footer, therefore the initialization process stopped. You can change the initialization place of the plugin in the General Settings.

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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