pantherius

pantherius supports this item

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71 comments found.

Hey I have everything set up correctly but the form pops up “faint” sometimes and sometimes its popping up with no problem. Sometimes you can barely see the form when it pops up. How can I fix this?

I have a screenshot if you need it to see what I am talking about

Thanks for the information. Which version of Safari?

Screenshot doesn’t help since I have to inspect your website elements to find out what causing the issue.

Does the problem exists on the demo site? You can check it here.

If no, then the issue will be related with your website only. It is the reason, I asked for the URL to check it in live environment. Please make sure you using the latest WordPress, Safari and plugin versions.

Regards,
Pantherius

Just got the URL by email and realized you using 0.1sec animation time. Could you increase it to 0.5sec then check it again?

I guess the animation simply too fast for Safari, therefore it couldn’t render correctly. Probably, you won’t see any different between the two values.

Regards,
Pantherius

Hi, can I use the content lock and YouTube video sign up together?

Hello,

Yes, you can.

Best regards,
Pantherius

Hi! Love the plugin.

I’m wondering if you can recommend a way to get the popup to appear when someone clicks on a navigation item. I’d like to add the word “Newsletter” to my navigation menu and have the popup appear when clicked. Perhaps by using the “Custom Link” option in menus?

Appreciate any help you can provide, and have a happy new year!

Mark.

You’re welcome, wish you the same! :-)

Just got it and sent you the response. It seems to be the form doesn’t triggered, because the shortcode wasn’t included on the same page.

Regards,
Pantherius

Thank you SO much, Pantherius! Really appreciate the super quick response and support. 5 star support for sure. :-)

Form seems to be working great, so thanks again, and please try to enjoy your Sunday and first day of the new year!

Warm regards,

Mark.

You’re very welcome! :-)

Thank you for the kind words, really appreciate it!
Wish you a great day!

Best regards,
Pantherius

Need a hand with CSS to display text field inline with button, how to contact support to share credentials for development site? Love the plugin by the way! :)

You’re welcome, just sent you the reply! :-)

Just wanted to publicly thank you for all of your SUPER FAST HELP! A+++

You’re very welcome and thanks for the kind words!

Regards,
Pantherius

I’d like the content font to be white and the input field font to be black. How would i achieve this? Also how do i set the subscribe button inline with the input field?

Hello,

You can add your own CSS code to the Custom CSS under the Simple Signup admin navigation menu.

If you would like to display the input field with the button in one line, please add the following lines to the Custom CSS page, that has been mentioned above:

.signup>div:first-child {
    width: 35% !important;
    display: inline-block !important;
    vertical-align: bottom;
}

.signup>div {
    width: 64% !important;
    display: inline-block !important;
    vertical-align: top;
}

.signup>div input {
   margin: 0px !important;
}

.ssp_embed .mc_embed_signup  form input[type=submit] {
   display: inline-block !important;
   box-sizing: border-box !important;
}

.ssp-email-row input {
   display: inline-block !important;
   width: 49% !important;
}

.ssp_embed {
   width: 100% !important;
}

If you still have difficulties, please send me your signup form URL via my profile page mail sender here.

Best regards,
Pantherius

@Pantherius – Awesome. Great app and support! Can i change the color of the success message font on its own?

Thanks, great to hear that, you like it!

Yes, please add the following lines to the Custom CSS page and change the HEX color code to your own:

.simplesignuppro .signup {
color: #FC0303;
}

Regards,
Pantherius

Pre buy question. I need the form to Popup and Embed short code to click and popup in the middle. Thanks

Hello,

Yes, you can trigger the popup to display with a button or link. Find it in documentation here.

Regards,
Pantherius

Does the plugin have the ability to redirect to a specific page once the form is submitted by the subscriber?

Hello,

Yes, you can redirect the browser after the successful subscription.

Best regards,
Pantherius

Hello. Is it possible to use mailJet with this plug-in ?

Hello,

However, MailJet is already on my TODO list, it is not supported at the moment.

Regards,
Pantherius

Hello,

I am interested in buying this plugin.

But want to ask can this extension be integrated with MailGet Bolt (https://www.formget.com/mailget-bolt/) as I am using MailGet for sending bulk emails.

Thanks and regards,
Harsh Singh

Hello Harsh,

Sorry, integration with MailGet is not a feature at the moment.

Regards,
Pantherius

Error during the form creation. Plugin not working please help

Hello,

Just checked your website, that you sent me in email and it seems to be the issue caused by the Safe Redirect Manager plugin, that blocked the AJAX calls on the administration area. When I deactivated it, the saving process worked correctly.

Regards,
Pantherius

How can you submit a response without having to click on a scale or likert?

Hello,

It’s a newsletter signup plugin, doesn’t provide any scale or likert. Could you describe your question, please?

Regards,
Pantherius

I meant the Modal Survey plugin. When you create the rate/scale question, how can avoid the end user to not have to make a scale?

Sorry, it is another plugin’s section, please ask your question in the proper place.

The user can leave the survey anytime, it is not possible to force anyone to complete it.

Regards,
Pantherius

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