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Hi again, I’ve tested on another domain and its works. but not on the domain I want it to
Hello! Your site uses HTTPS protocol, but it looks like at the general settings (admin area -> settings -> General) you have an URL with http protocol. To make Shorty work properly, please switch it to HTTPS.
Hi and thanks for your response.
Tested on my two different servers and get same error.
1 6 Parsing Errors Expected a `FUNCTION` or `IDENT` after colon at line 1, col 6.
I also have these in header
X-XSS-Protection: 1; mode=block
Hello! Did you do the change I asked you to do?
Yes, did you try a CSS validate
The initial problem you reported is caused by an incorrect URL returned by the backend. Namely, admin_url function used by Shorty to give its JS an AJAX url returns http protocol instead of https used by your site. It is usually caused by the setting I mentioned above, but there can also be other reasons. Can you please give me an access to the backend so I could take a closer look at the site configuration?
P.S. I don’t understand why you mention CSS. It can’t break Shorty the way it’s broken in your case.
I tested on my third server without SSL and it works, but I see this and cant submit on back end, cant save…http://imgur.com/44CADMs
If you want me to help you with the problem on the first server – please provide me an access as I need to know more about the config. If you want me to help with the second or third server – please confirm you have licenses for all of them and give me at least their URLs.
Can You confirm that this plugin is working with SSL and letsencrypt? Nginx and latest WP. My servers is not a play ground.
This plugin can work with SSL if the site is set up correctly. I can’t answer about letsencrypt, because the issue you faced with is caused by WordPress-side configuration, not protocol used.
Please refund me, I will look for something else. Thanks.
Authors cant initiate refunds. Thanks.
1- It’s working with the current version of WordPress and php7?
2- What will happen if I deleted the plugin the short urls will not work anymore?
3- Can use it with https sites?
Be careful about 3 because I reviewed all comments and as I understand many users say that the plugin not working with https sites.
Hello! 1. Yes. 2. They will stop working. 3. Yes, but your site needs to be configured accordingly. Namely, its admin_url function should return a correct URL. Anyway, you can request for support for 6 months after purchase according to support policy. As you may see in comments, the person who was extremely disappointed just did not want to collaborate. I am willing to help, but I am no magician to help without tech input
About 3 please let me understand more, my site now working with https without any problem by edit WordPress config file to define that I use https and add https for all WordPress options after purchase your plugin there’s something more needs to edit to make your plugin working with SSL? I just can’t understand ” its admin_url function should return a correct URL”.
You can read more on this function here: https://codex.wordpress.org/Function_Reference/admin_url or inside WordPress source code. Anyway, if you’ll face issues with this func – I can help you. Will just need to see what happens to be able to do that.
1-it’s working without any issue thank you but are you sure that I don’t need to do anything more to be sure 100% that it’s working? Just to be sure that everything okay for users.
2- what about if I use a cache plugin like the w3 total cache?
1. You can do a testing. Shorten something, open it in the browser and see if it works.
2. I’m about 99% sure it will just work fine.
I have one thing to ask you for… Can you please leave a review telling that SSL and other things DO work, and that hater guy is just a hater? It matches the truth and would help me, big time.
Hello, please can I add anther slug before the shortcode? example www.site.com/s/Jds3/ rather than www.site.com/jds3/
There’s no built-in setting for that, but you can do that by editing inc/rewrite.php file.
Could you help me please and tell me what’s the line that’s needs edit?
I cannot seem to get the URL shortener to work, and i am guessing it could be a problem that my website runs over SSL. I am getting errors about running “unsafe scripts”
Whenever I click Shorten, everything seems to freeze and a short URL is not outputted.
Hello! Can you please send me your site details so I could take a closer look?
Thanks. I’ve just sent you a message.
Hi, I’m trying to use your plugin in a custom template. But it not works well. Is there a php code to use? I need to import something?
This is the page, tanks in advance
Hello! Currently, the site is down (500 error) – please let me know when it will be online, I’ll take a look.
Sorry, my bad. Now it works
Hi, any solution?
Hello! The shortener page seems to work correctly now. Can you please describe steps to reproduce the issue you faced with?
Hi, I tried with a new theme and it has worked. Anyway, when I click on “load more”, for the first time it loads the first 5 link again. Then it loads the others links.
Sorry my bad English
Please drop me your site details using a private messages – I’ll take a closer look at the config.
Same issue as above. The form doesn’t generate anything.
Hello! It happens because the site tries to use both HTTPS and HTTP which is prohibited without an additional configuration: https://gyazo.com/60d2b373d2cb829874175c86ef34ddcf (see it tells “the page was loaded with https, but requested and http…). To fix this issue, please read this FAQ: https://codecanyon.net/item/usernoise-pro-modal-feedback-contact-form/1420436/faqs/30518 It’s for another plugin, but the problem described is exactly the same.
So you’re saying I should compromise my website’s security in order to use your plugin?
I’m confused, my website is strictly https and doesn’t use http at all.
As you can see from the screenshots above, your site tries to load some resources with HTTP already. So what I’m recommending is to review the security configuration and refine it according to the recommendations I referenced.
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