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200 comments found.

Hi Manuel,

On 9/16 my host auto updated us from Wordpress 4.3 to Wordpress 4.3.1. I’m trying to edit the slideshow via shortcodelic on our home page under the Geode theme and a) the shortcode section does not display in pixgridder pro builder; b) when I manually add a section & try to insert shortcode for a slideshow the plugin spins & I am unable to add anything

My dashboard shows that there is an update available for PixGridder Pro, but when I try to update it fails with ‘undefined error’.

Currently, I have the following versions: PixGridder Pro 3.3.1 PixMenu 0.0.5 Shortcodelic 2.4.8 Shortcodelic Addons 0.0.7 Geode theme 1.6.1

I do have a backup prior to the WP 4.3.1 upgrade. Should I restore or is there something else I can try for compatibility?

Thanks so much, —D

Hi Manuel,

I was able to update all. We are now on the following versions, but the shortcodes have still disappeared on the home page & I cannot add them back in. The Shortcodelic panel spins indefinitely and never allows me to edit.

Geode 1.6.6 Shortcodelic 2.4.8 Shortcodelic Add ons 0.0.7 PixGridder Pro 3.3.3.P PixMenu 0.0.6 WooCommerce 2.4.7 WordPress 4.3.1

WP Memory Limit 64M

Any ideas? Thanks so much for your help! —Denise

Hi Denise,

if you lose some shortcodes because you updated the page without updating the plugins, you can restore an old version by using revisions: https://en.support.wordpress.com/pages/page-revisions/

About the Shortcodelic panel: do you mean the main option panel (where to register the product, to clarify) or the dialog box you open through the text editor? Could you contact me via email and let me enter the backend? manu[at]pixedelic.com

Manuel :-)

Greetings….. I purchased your plugin via the GEODE theme…. Great plugin btw, but the WooCarousel is not working on our client’s website. When I click on the WooCarousel option, the window with the configuration is attempting to load and just stays there…..with the time circle continually spinning. So I am not able to select what product category or whatever…. Might you have any suggestions on where to look?

Hi, it seems a javascript error. May I take a look at your backend please? In this case contact me via email and provide the login info: manu[at]pixedelic.com

Are you able, otherwise, to check on the browser console if there is any javascript error?

Let me know. Manuel :-)

Hi there,

I’m trying to use the plugin but I can not . When I tried to add a button, a gray screen appears and nothing happens.

Screen: http://s3.postimg.org/rq9rv2a2b/Captura_de_tela_2015_10_19_13_57_25.png


another plugin or the theme you use are overriding the CSS on Shortcodelic. I’m sorry, I should see the live page if possible. Here is my email address: manu[at]pixedelic.com

Manuel :-)

Hi Manuel,

could you please help me? How can I set post with one categori to the one page and another categori to the second page. For example on my page “recenze” categori in “recenze-page” and “blog” categori in “blog-page”? website http://102216.w16.wedos.ws/domains/www.omnifera.eu Thank you!

Hello, please post these threads on the theme support page next time, since you purchased the theme and the shortcode you’re talking about doesn’t come from Shortcodelic, but it is an extension due to the theme. However, just use the shortcode generator:

Let me know. Manuel :-)

Is there any way to prevent the Shortcodelic meta box from dumping itself everywhere in the dashboard? It seems to happen suddenly. Not sure why, but it’s very confusing for users.



if it displays those fields it should also include the CSS to hide those fields. However, if something go wrong, just add to “wp-content / geode-includes / includes.php” this:

function ntomkin_remove_scodelic_meta() {
    remove_meta_box( 'shortcodelic_shortcode_generator' , 'event' , 'normal' ); 
add_action( 'do_meta_boxes' , 'ntomkin_remove_scodelic_meta' );

Instead of “event” use the post type of the page in the screenshot you provided.

Let me know. Manuel :-)


I have a question about the license. I see the extended license is for a product in which the end use can be charged for. I need a little more explanation on this. Would an ecommerce or affiliate website count as a product the end user can be charged for? Or is this in reference to a built product or software the end user purchases? Thank you,


Hello Riley,

sorry for the late reply, you should contact Envato support for this kind of questions. I think you should purchase the extended license only if you sell the plugin together with your product, but I’m not sure so, if you want to make sure about this, please contact Envato.

Here is a table that maybe clarifies a little with a link (bottom right) to ask more details: http://codecanyon.net/licenses/standard

Manuel :-)

Hi pixedelic,

This is an awesome plugin. Thank you so much for creating it. (:

I have an issue regarding the tooltip. When I add a tooltip, the text is still the same color. The plugin isn’t changing the text to the tooltip link color that I have in the shortcodelic settings. What can I do to make sure shortcodelic changes the text color to the tooltip link color? Do you know if this is a bug with the latest WordPress? Please let me know.

Thank you so much for your time and consideration. I look forward to hearing from you!

Cheers, Jack

Hello Jack,

could you let me see the issue on the live page. I’m not sure to understand and, if the issue depend to a conflict with another plugin or the theme I have to check on the live site.

Manuel :-)

Hello Manuel,

I don’t have a live page. My website is currently in local development. What else can I do to help you help me? Please let me know.

Thanks, Jack

Don’t know Jack honestly, try to share some screenshots, I’ll try to understand as best as I can, but if the theme overrides the plugin CSS I can’t see it without seeing the page. However have a try.

Manuel :-)

Hi Manuel, needs to remove Shortcodelic commands from TinyMCE interface in my entire site, they “distract the user” :D Any suggest?



I finally was able to update all the plugins. But, on my home I’m still experiencing strange behaviours. I mean, I have a simple page with 2 blocs. The superior one is an slideshow and below it, I have another one that shows blog entries. The problem is that, when I do an update to the page, the second block dissapears.

I don’t know what else to do. If you need access to the backoffice, let me know.


Hello, you say “finally”: does your comment follow a previous one? Since I can’t find it. Are you a purchaser of Geode maybe?

Please, yes, provide via email your license code (so I understand what product you have purchased) and the login details: manu[at]pixedelic.com

Thank you in advance, Manuel :-)

Hi Manuel.

I detect a lot warnings on a client with Geode 1.6.6 and the updates from your plugins.

mod_fcgid: stderr: PHP Warning: Illegal string offset ‘default’ in /var/www/vhosts/.../httpdocs/wp-content/plugins/shortcodelic/lib/box_generator.php on line 27, referer: https://.../wp-admin/edit.php?post_type=product mod_fcgid: stderr: PHP Warning: array_merge(): Argument #2 is not an array in /var/www/vhosts/.../httpdocs/wp-content/plugins/shortcodelic/lib/box_generator.php on line 30, referer: https://.../wp-admin/edit.php?post_type=product

Please, fix them.

Kind regards.

Hi Manuel, PHP 5.6.20

Kind regards.

Still trying to replicate the issue without success… wouldn’t be possible to enter your site backend and via FTP as well? If possible, please provide details here: manu[at]pixedelic.com

Manuel :-)

I’ll talk with my client, but probably we’ll use a new theme.

Kind regards.

Just purchased your plugin. Great work. Question, please… regarding slideshow thumbnail formatting. Size adjustment with CSS works fine. But, is there a way to add padding and a border between thumbnails? Thank you.

Hello and sorry for the late reply. The version is correct… I’m not sure to understand: does this happen with a particular element only?

Manuel :-)

Thanks for getting back to me. Removed and reinstalled the plugin. Now it is working fine.


I am getting this error on the site with this plugin. I tried disabling the other plugins and changing themes. Still same error. http://postimg.org/image/qrlepm2pt/ What can I do?

Sorry for my late reply, I’ll investigate and let you know something ASAP.

Manuel :-)

It seems you are using a slideshow shortcode somewhere, without defining the slide ID. Could you provide a screenshot of the page back end as well?

Manuel :-)

Presale question: I was wondering if you are able to add these tables to the homepage of your site without using the shortcodes. Because I do not have a homepage page. If so how would you be able to do this? Thanks!

Hello, Shortcodelic works with shortcodes only unfortunately.

Best, Manuel :-)

Hello. I just bought this for my Geode theme woocommerce site but it does not seem to allow me to change the slider image. I bought this expecting I could change the images.

Hello, if you purchased Geode you don’t need to purchase Shortcodelic as well. Please, ask a refund and explain me how the slider don’t work please.

Manuel :-)

We do not know where to change the images. Can you direct us? Here is the short code: [shortcodelic-slideshow slideshow=”1”]

Hello, please, just watch the video tutorial: https://vimeo.com/102313140 (from about 2:15)

Let me know. Manuel :-)

Please update Pixgridder Pro in this package to version 3.3.4. You haven’t updated the package in over a year, it is stuck at version 3.3.1 where all the posts disappear

Hello, if you enter the license code you can get the automatic update meanwhile. I don’t update Shortcodelic if its version is always the same, sorry. PixGridder is provided as automatic update though.

Manuel :-)

Hello! With wordpress 4.6.1 I don’t see Shortcodelic shortcodes button in editor anymore. Any idea?

Hello. Please update to the latest version by using the automatic updates.

Let me know. Manuel :-)

Hi Emmanuel,

I’m having trouble with my shortcodelic gear generator in the editor page. The gear icon is missing. It just disappeared in the middle of an edit. The bundle appears to be current and available; you can see the page here http://mediacoalition.org. I’m not sure why that single icon disappeared and how to retrieve it. Thanks

Yes please, contact me from the form on this page https://codecanyon.net/user/pixedelic#contact and provide your site url, a username and a password.

Manuel :-)

Hi Manuel,

Did you get the creds to the site and have you taken a look? I was hoping you would. I’m waiting to see what this is because I currently can’t do much, yet I should…Thanks!

Sorry for my late reply, I have received some mails but I can’t see any login details, sorry. Please, contact me again from the form on this page https://codecanyon.net/user/pixedelic#contact and make sure to include a username and a password to enter the backend.

Another important thing: please, use the same account you used to purchase one of my products.

TIA, Manuel :-)

Hey Manuel, I’m still waiting to hear from you regarding the problem I had with the tabs and accordions generator. My site is meadiacoalition.org. I sent you everything you needed in direct messaging. Please, I need your help. Thanks.

Sure, already replied via email and waiting for a feedback. Let me know. Manuel :-)

P.S.: just to clarify, I received the FTP details less than one hour ago…


Thanks. I see the wheel for the generator is back but now everything on the shortcodelic launch panel says undefined. Like when you click on any of the shortcodelic tabs, it says undefined. What did you have to do and would this be a recurring problem?

Let me check… but at this moment I don’t see your site. Are you facing different problems with the server?


I purchased the Geode theme which included your plugin, version 3.3.1. I am having issues on the backend of my site now – I cannot edit any pages and the PixGridder interface is gone.

When I try to update to 3.3.4 via Wordpress, it says “Update Failed: Plugin update failed.”

What am I doing wrong?


Hello and sorry for my late reply. Personal problems.

You can use the comment section of Geode next time, no problem, I’m the only author both of the theme and the plugins.

Honestly I don’t have idea why the update failed. Maybe your server blacklisted my IP. If you still have problems, please, contact me via email: I’ll provide a zip to upload via FTP. Use this form to contact me: https://codecanyon.net/user/pixedelic#contact

Manuel :-)

Hi I just bought your plugin. I just made a slideshow with the tutorial. The slideshow is empty. Does not show at all only the loading icon… No errors in firebug. What to do?