cxThemes

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299 comments found.

Hi, pre-sale question. If i have created a new user Role: Sales-North and have customers with custom user role Client-North for example. Is there a way to limit the Sales-North Admin to just make Orders for users of a specific user role?. In this case it will be Sales-North make orders for Clients-North, Sales-East make orders for Clients-East and so on. We use “Adminimize” and “User Role Editor” to create this new roles and capatilities. I hope you understand my question! Thanks!.

Hi

I’m not sure it’ll work as you’re wanting… Admin/Shop Managers will be able to create orders for any customers in the signed up to the site.

Thanks

hi, I bought the plugin. Very nice, thank you!

After clicking an order number to go to order details panel of Admin, I’d like to add a button to switch to that customer (who placed the order). Please help providing with php code for this button

Something like the “Shop as customer” button in the User Editing panel once the User’s link is clicked.

THANK YOU FOR YOUR TIME

Hi, another question is that:

Is there a way for PHP to get the previous user ID? I need to write a code that can detect the previous user and do something. THANKS

Hi

This falls under more custom work that you’ll need to add to a child theme functions.php file… Editing our plugin directly, you’ll lose the changes when we post an update.

I’ve noted this as a feature but we have other requests to get to before adding on a new feature like this.

Thanks

How can I disable stock reduction when the order was created?

Hi

You won’t be able to as it creates the cart object/order as WooCommerce does so the product stock works as normal when new orders are created.

Thanks

c22

c22 Purchased

Hi cxThemes, a few things have recently arisen with this plugin:

1. When at the checkout stage, incorrect addresses are displaying from completely different customers. My first guess is that there is something stuck in the browser cache. Have you experienced this before? Are there any browser settings you can recommend for using this plugin?

2. The Switch to Customer popup is very temperamental. At the moment the only way I can switch to a customer is to find them in the Users section, then hover and click the Switch To link. This is quite long winded when there’s a customer on the phone.

3. The plugin is causing the product data tabs (General, Inventory, Shipping etc) to not work. Clicking on these tabs does nothing. I tried deactivating this plugin and then they worked perfectly.

Look forward to hearing from you.

c22

c22 Purchased

1. May have been a Woocommerce 3.0 issue, as shortly after a 3.01 update was released which appears to have partially resolved. It’s not showing completely wrong addresses now, however the Company field has cached a random company name. In fact not so random, it’s kept the company name of the previous order.

3. Has also been resolved after the update.

2. Was not resolved though. Still have to find the customer in Users.

Hi

Apologies for the delay… We are catching up with the changes WooCommerce have made and will be posting a fix for these as soon as possible.

Thanks

Saltwest

Saltwest Purchased

I am having the exact same issues please help

1. When at the checkout stage, incorrect addresses are displaying from completely different customers. My first guess is that there is something stuck in the browser cache. Have you experienced this before? Are there any browser settings you can recommend for using this plugin?

2. The Switch to Customer popup is very temperamental. At the moment the only way I can switch to a customer is to find them in the Users section, then hover and click the Switch To link. This is quite long winded when there’s a customer on the phone.

Saltwest

Saltwest Purchased

Has there been an solution for this issue yet??

Hi Saltwest

Our apologies for the delay… We are still catching up with the changes WooCommerce have made and will be posting a fix for these as soon as possible.

Thanks

Just updated to WooCommerce 3.0 and the Shop as Customer functionality is no longer working. Any ideas on an update or fix?

Hi

We are aware of this and are still catching up with the changes WooCommerce have made and we will be posting a fix for these very soon.

Thanks

It’s not working with woocommerce 3.0.1 still. Please fix soon

Hi

We are aware of this and are still catching up with the changes WooCommerce have made and we will be posting a fix for these very soon.

Thanks

Hi, this does not work with Woocommerce 3 please fix!

Hi

We are aware of this and are still catching up with the changes WooCommerce have made and we will be posting a fix for these very soon.

Thanks

tgraef

tgraef Purchased

Hi! Can I have the older versions of the plugin, in order to get it back to work?

Hi

We will be posting an update very soon to make it work with the latest WC… we’ve has a few fixes/changes to catch up on with the latest changes WooCommerce has made.

Thanks

Hello, We are patiently waiting for a update to your plugins for WooCommerce 3.0 any ETA on this?

Kind regards, Antony.

Hi Anthony

We will be posting an update very soon to make it work with the latest WC… we’ve had a few fixes/changes to catch up on with the latest changes WooCommerce has made.

Thanks

aviv10

aviv10 Purchased

Hi can I also pay as the Customer ?

Yes.

If a customer clicks the “Pay” link on an invoice they receive the following message:

Invalid order. If you have an account please log in and try again

Is this issue to do with the 3.0 WC changes? Any idea of a date for the update,

Thanks

Yes it’s likely an issue with 3.0

WC 3.0 compatible version being released ASAP.

Please stay tuned.

Holyto

Holyto Purchased

Hi, are you planning WooCommerce 3.0.0 support? The AJAX client search in admin area doesn’t work.

WC 3.0 compatible version being released ASAP.

aviv10

aviv10 Purchased

Hi I just purchased your plugin and the client search in admin area doesn’t work? is this plugin support WooCommerce 3.0.3???

Are you using this feature from the Admin > WooCommerce > Shop as Customer link?

aviv10

aviv10 Purchased

Yes, and then the Ajax search is not working, I can’t search for clients?

Noted… we will fix and post an update soon. Thanks

Hello I can’t seem to get this working with WooCommerce 3.03. Same issue as above, unable to search for customers. Could you please provide an update?

Updated and fixed. Please disregard

Is this compatible with the new Woocommerce 3.0?

Yes it will work… We are busy doing other little fixes and will be posting updates soon.

Thanks

Wordpress is reporting there’s a V2.09 of this plugin, but when I go to download the plugin from Codecanyon it’s still V2.07 or the Wordpress update fails.

Hi

Yes the updates are more frequent in the WordPress Dashboard… we’ll be posting the latest versions to CodeCanyon very soon.

Thanks

akkisha

akkisha Purchased

the v2.09 latest version still doesnot support woocommerce latest version gives 500 error after switching to customer

akkisha

akkisha Purchased

gives a 500 error page in woocommerce v3 even with plugin v 2.09 what to do ?

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