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Hi, is it possible to shop as new customer/guest? If customer isn’t already registered?
No you’re only able to Shop as an already registered Customzer. This plugin, with our Create Customzer on Order plugin will give you the option to quickly create a new customer in the Popup.
when i click ion checkout paylater, it doesn t work because it wants me to add a payment method
We are aware of this and are busy working on the fix.
Since the last update I no longer have orders that we make “Pay Later” going to payment pending. They go “On Hold” What changed this? anyway to bring that back?
We are aware of this and our dev is busy working on the fix.
Hi. No pop up box showing in which to enter my license to receive updates.
Hi. It’s not a popup, if you click the Edit Registration link on the Plugins page listing there will be a box at the top of the page which appears for you to add your license details. Thanks
Could you provide a screenshot please? Could it displaying be effected by another plugin?
Thank you. Definitely a plugin conflict. I deactivated all but yours, it showed the licence box. I added licence then reactivated plugins again.
Glad you got that working though.
Who’d have thought…it’s a plugin called WP Hide Nag…that hides notifications doh!
Oh Ok! Thanks for letting us know!
I am interested in purchasing the plugin but I am not clear on how the pay later works. Is this function only available for store managers & admins or will all the online customers purchasing through the web have this too and would have the option to purchase the item and pay later. I would need to have the first option so the admin can set the order to pay later but not online customers.
Thanks for your help
The pay later is a function for the admin/manager creating the order to send the order to the customer to process the order as normal or for the admin to process it later when they have the payment details.
Hello, when I shop as a customer, I cannot see any saved payment methods in their account. But the customer says she sees her saved payment methods. I use your plugin so I could place orders on behalf of my customers. Can you look in to this please?
I will check on this with the dev, but it might be so that you need to speak to the customer and get the details while they’re aware you’re processing a payment for them.
Great plugin, but the latest couple of updates render my backend so slow its unusable, any way i can grab a copy of version 2.10?
That shouldn’t happen. Are you sure it’s our plugin?
Or maybe another plugin you have installed.
Hi i have a pre-sales question, if i shop as a customers, how i can authorise the payment for example with credit card for that user? is it possible? do i need the customer authorisation?
Yes it is possible, but it’s designed to let you process the payment by entering their card details for them, so over the phone or however they provide you with the details. Or you can save the invoice and send it to them to complete the order.
When I shop as customer and add something to the cart. I cant delete it afterwards.
Is there not maybe another plugin you’ve added that could be causing this?
Maybe try disabling plugins one by one to find out which one it is.
When I shop as customer and choose the pay later button it makes a new order and the new order is marked as “Pending Payment” but the email that goes out to the customer is the same email that goes out when the order is processed. Why doesnt it send the “Customer invoice / Order details” that prompts them to pay for the order?
Apologies for the delay in response. Does it not send the user the link to complete the payment? And the invoice sent later?
It sends them an email like they paid for it already. No link to pay
Hi can you tell me if i can add a NEW customer from the front end as the screenshots only show as search!
Also do you have a demo as i need to make sure that when adding a product its able to select the products variation!
We don’t have a demo up unfortunately, but the screenshots should show the process.
This plugin, along with the Create Customer on Order plugin, with them both installed it will then give you the functionality to create new users within Shop As Customer.
we need them to basically do it all at the front end ie create a customer and create an order (all on the front end when logged in as admin) is that the case with the other plugin as it only shows them doing it in admin area?
Hi we have recently moved our site into a multsite enviroment and reinstalled the plugin but it is not appearing in the admin menu to be able to login as a customer
Pre-Purchase, Are it work on multisite and are it only limit to only one site or it can see all others site too?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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