cxThemes

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304 comments found.

c22

c22 Purchased

Hi cxThemes, thanks for all you work getting the plugin compatible with the latest Woocommerce update.

There is one thing we’re having an issue with however. At checkout, the “Company” field keeps getting populated with previous orders, so we end up creating orders with incorrect company names.

It seems to happen when the previous order has a company name, then current order has no company name, so the field should be blank.

We’ve tried turning off browser caching but it hasn’t helped.

Have you encountered this issue before?

Hi

I haven’t experienced this myself yet, but we’ll look into it as see if there’s a bug for us to fix.

Thanks for the further explanation too.

Thanks

c22

c22 Purchased

Thanks for the reply!

Lots of orders are going through with incorrect addresses, so hope this can be replicated and resolved.

Look forward to hearing from you.

Ok. We’ve confirmed this is a bug. We’ll be fixing asap

The “switch to customer” option no longer appears in the Admin task bar on the upper right side of the screen.

Apologies for the delay… We’ve received the logins. Thanks

jkwalz108

jkwalz108 Purchased

The issue seems to have resolved itself!

Ok the dev must have got to this in the latest update. Thanks

BGNShop

BGNShop Purchased

Hello,

After we make order as a customer, no email is sent to customer. Debug log: [10-May-2017 14:02:43 UTC] PHP Notice: Undefined offset: 0 in /home/test/domains/test.lt/public_html/wp-content/plugins/woocommerce-shop-as-customer/shop-as-customer.php on line 963 [10-May-2017 14:02:43 UTC] PHP Notice: Undefined offset: 2 in /home/test/domains/test.lt/public_html/wp-content/plugins/woocommerce-shop-as-customer/shop-as-customer.php on line 945

Whats wrong with setup?

Thanks

mrhocs

mrhocs Purchased

I can confirm with the above comment that the entire option to “switch to customer” is missing.

Can you confirm your admin bar is showing? You can also switch with WooCommerce > Shop as Customer and from the Users table in admin.

mrhocs

mrhocs Purchased

The admin bar is showing. I’m also not seeing the option within WooCommerce > Shop as Customer and also not seeing links to do this within Dashboard > Users either. :( I’d say if you are are seeing it function correctly, there must be a conflict going on somewhere, but I haven’t found it. I’m on the latest WP + latest version of PHP.

Ok thanks… Sorry for the delay on this, I’ve put an “urgent” on this so it gets fixed very soon.

Thanks

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