patsatech

patsatech supports this item

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439 comments found.

Is this plugin still under development? If so, does it work with WC 3.x and WP 4.8 ? If it does, I suggest you update the product information to indicate this. By not doing so, it looks to me like the plugin may have been abandoned. Cheers, Jonathan

Is this working with DHL Turkey ?

Hi,

Yes it will work fine with DHL Turkey.

UPS Turkey ?

Yes that too should work fine.

Hi Patsatech,

I have sent a request last week to you via Envato Profile page and also your website since last week but haven’t got a reply yet. need help to add a new courier company.

Hope to hear from you soon. Thank You

Hi,

Can you let us know which company you want added.

Hi Patsatech,

Courier Company – HonestBee Goodship The tracking url – https://www.honestbee.sg/goodship/track-order Tracking # example – HBM99720000034

Thank you

pmcruz

pmcruz Purchased

Hi, I’ve sent you an email almost a week ago via support form because of a problem with TNT tracking sending to India website. Still got no answer, can you help me please?

Have added the TNT Portugal to the list you should be able to select it from the Shipping Details Settings Page.

do you have ePacket shipping method on this plugin ? thanks

Hi,

Can you please send their site url.

Where can I find the ‘purchase code’ in my account in order to update this plugin? I have looked everywhere and I can not find it in the link provided in the admin of the plugin update, referring to: “Enter your CodeCanyon Purchase Code. You retrieve from your account by visiting here” (the ‘here’ links to: https://codecanyon.net/downloads). I keep having to revert to the older version due to not being able to locate this!! Thx.

So I found the Purchase Code finally in the PDF, however, I filled out the UN & Purchase Code and after saving changes, it says the following:

Select Shipping Company that you will be using to ship the Products. There was error fetching the data. Please contact plugin developer at http://www.patsatech.com/contact-us

So I can not use it, regardless.

Does this work for Sendle in Australia?

Hi, is it compatible with DPD France ? Thank you !

My support expired, but I wonder if anyone has the same problem where the tracking number and postcode are not displayed in the order details, mail and even the column in the orders overview in the admin … So the label is there, but not the information!

Hi,

Can you please let us know what version of plugin you are using and WooCommerce version.

I was using the latest version (downloadable from Codecanyon). I’m sorry but I have switched to another plugin.

dsteam

dsteam Purchased

Hi, is not convenience with out the list to edit tracking URL, because every country courier services have different URL, example City Malaysia, Please advise.

Thanks

Hi,

If you can let us know the url want to change we can do that for you.

dsteam

dsteam Purchased

Hi, Thanks for reply.

for citylink malaysia http://www.citylinkexpress.com/my/tracking.aspx Pos Malaysia (Poslaju) https://poslaju.com.my/track-trace-v2/

Thanks

eremweb

eremweb Purchased

For Swiss Post the link doesn’t work… always the same page whatever the tracking # your enter… Could you please check ? Thanks

Have edited the api should work now.

eremweb

eremweb Purchased

It works perfect ! Thanks for your SuperFast Support !

Can’t this plugin also calculate live rates from these shipping partners?

Sorry but this cannot calculate Shipping rates.

fedex doesn’t deliver to US PO Boxes, does your plugin recognize if a user enters a po box and then remove the fedex option? The issue I’m finding is that people enter po box in many ways, ie po box 123, p.o. box 123, p o box 123 etc. and the plugins i have found can’t recognize it and so offer fedex shipping for po boxes when it’s not possible.

Congratulations! Good luck with sales

Does DHL tracking work? Is this still being supported?

Resolved through email.

Hi,

I just realised, that we’re in a bit of a poo in terms of privacy since Ver. 1.7.5. – Have moved the companies array to API for faster updating of Urls and supporting the companies. This change creates tracking link to https://shippingdetails.patsatech.com/ instead of going to direct tracking link. This creates a privacy issue and poses risk for traders. Is there any way to fix this?

Apart from that, a very useful plugin.

Thanks in advance for your time to respond and fix the issue!

Hi,

Sorry, but we can’t change that. Also for your information, nothing is saved on our servers.

Hmm. Perhaps, for the future, you could consider introducing functionality, where a user would be able to configure the custom tracking links.

Is there a way to download 1.7.4 version?

Sorry but no that is not available.

does this work for interparcel and australia post and the newest version of woocommerce 3.4.2 ? Thanks

Hi,

Yes, it works with the latest version of WooCommerce.

the plugin seems to be breaking the website,

There was error fetching the data. Please contact plugin developer at http://www.patsatech.com/contact-us

You need to enter you purchase code and codecanyon username. Can you please contact us through the contact form on our profile page at https://codecanyon.net/user/patsatech

Why is this plugin giving me this error? There was error fetching the data. Please contact plugin developer at http://www.patsatech.com/contact-us

I added my purchase code and username. I’ve already sent you guys an email about it, but no one has responded yet. I’d really like to get this problem fixed.

You need to enter your codecanyon user name and correct and valid purchase code.

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