patsatech

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18 comments found.

I have wp 3.3.1 and this plugin has failed to install….

Please send in your ftp details so we can help you with this.

patsatech, I figured out the issue, it was a configuration problem on my end. Everything is working as expected thus far. thank you.

This seemed to break with the new Jiggoshop or wordpress update. Adding the plugin has now broke the my_account.php and order_tracking.php page. I get this error evert time I access the page:

Fatal error: Call to undefined method jigoshop::shortcode_wrapper() in /home/content/28/9090928/html/shop/wp-content/plugins/jigoshop/shortcodes/my_account.php on line 19

The email addition still works however. Any ideas? I had to revert the two files for the time being.

Please contact us through Contact Form so we can send you the update fast.

We have updated the plugin you should be able to download updated plugin in next 24hrs from CodeCanyon.

Awesome! Thanks it works great now! Thanks for your fast response! The plugin works perfectly and is exactly what I needed. Keep up the good work!

I’ve got it activated and entered the tracking #, but nothing is happening…

I am using Flat Fee Shipping as a means to offer Local Delivery with a fee.

With this plugin would it be possible for me to still enter delivery date updates, and mark off completions with the shipping Company being “Local Delivery” ?

Would it only be able to say “custom” ?

-grace

Hi

When you select Custom you are allowed to enter both the Company Name and Tracking Number. So you can provide tracking details for company that we haven’t integrated yet.

I have installed this plugin correctly but when testing I did not receive the Tracking # in my order confirmation email and it is not in my account info either.

http://i49.tinypic.com/345l8ib.jpg

Your answer is under the FAQ Section of plugin visit here. http://codecanyon.net/item/shipping-details-plugin-for-jigoshop/faq/2022467

Thanks!

just slightly confused, I am supposed to login to fedex and get a tracking code or will this automatically generate one when someone purchases an item? I tried a demo purchase and everything is connected to fedex, but nothing is generated.

Thanks, Adam B

Hi Adam,

Yes you need to enter the Tracking Code for the order’s manually.

It appears that the shipping information isn’t being saved before the email is sent out – if you put in tracking information and mark and order completed at the same time, the email that is sent out will not have any tracking information. If you put in the tracking information and save the order, then change the order status to completed and resave, the tracking details are present (Jigoshop 1.3.1, WP 3 .3.2).

Can you change the flow of this process around to avoid the extra step, or did we set something up wrong? Thanks!

Your are correct you need to save the order entering the Tracking Number and then mark the Order Complete to be able to send the Tracking Number in Email. We are working on it to remove the extra step and will be updating the plugin soon in coming week.

I bought the plugin. Could you please add Thailand Post to the drop down list? The web page for the tracking no. is as follows: http://track.thailandpost.co.th/trackinternet/Default.aspx

Hi,

Can you please contact us through the contact form on our profile.

Hi,

Can you please contact us through the contact form on our profile. http://codecanyon.net/user/patsatech/portfolio

The plugin works great. Super easy installation. Quick question: Is there a way to enter multiple tracking codes? I’ve modified my store where each product can be sent to a different location in the same cart.

Hi,

Not supported currently but we plans to do that.

Hi Is it possible to get the Fastway Australia tracking info included here

Thanks

Hi,

Yes it is possible to integrate it just purchase the plugin and contact us through the contact form on profile page. http://codecanyon.net/user/patsatech

Hello, is it possible to include CTT mail service: http://www.ctt.pt/feapl_2/app/open/tools.jspx?lang=01 ?

Thank You

Hi,

Can you please contact us through the contact form on our profile and also send a real tracking number that we can test with.

Done! Thank you!

I installed it but i can’t see the panel for settings

Hi,

Can you please contact us through contact form on our profile page at http://codecanyon.net/user/patsatech also please describe the question in a bit detail.

Is it possible to add South East Freight Lines www.SEFL.com or R&L Carriers. These are two U.S. truck lines we use often.

Thanks

Hi,

Can you send the tracking number for both so we can test with those.

www.SEFL.com – Pro# 828009783 & http://saia.com – Pro# 770391237606 – We haven’t used R&L in a while actually but these two are more common with us.

Hi,

Was this problem solved?

“It appears that the shipping information isn’t being saved before the email is sent out – if you put in tracking information and mark and order completed at the same time, the email that is sent out will not have any tracking information. If you put in the tracking information and save the order, then change the order status to completed and resave, the tracking details are present (Jigoshop 1.3.1, WP 3 .3.2).

Can you change the flow of this process around to avoid the extra step, or did we set something up wrong? Thanks!”

thank you.

always getting this message….

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin install failed.

Hi,

If the zip file you are uploading is starting with name “codecayon” please extract it. It should contain a zip named jigoshippinginfo.zip this what you need to upload.

Hello.

We are using the jigoshop plugin and now we want to add shipping support for DHL. I see that these plugin supports DHL shipping. Our shop is based in Slovenia and we want to ship in every country. Is these plugin supporting this option? Are there any limitations from where this plugin will work?

Thank you for your anwser.

Purchased plugin February 18th, 2015. Same day installed it and found out that it wiped out all Jigoshop email variable and Jigoshop email actions. I have a fresh installed WP theme, with Jigoshop, that works well. So I contacted support and described the case, provided full FTP and WP-admin access. Today is February 25th, 2015. Have received no response so far. Totally disappointed. No money, no working plugin. The quality of plugin (in my case) and no support response for 7 days is something that authors of fee software do not afford towards their customers.

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