CodeCanyon

Service Request Management

Service Request Management

Service Request Management

Create, view and resolve service request work orders based upon.

Licensed under the Regular License (see licenses/terms/regular)

Features

  • Service Request (SR) Workbench
  • Converting Service Request to Work Order
  • PDF and CSV data output files
  • User Accounts
  • Security Conscious
  • Multi-language support

Notes

When you submit an request, you will receive an email confirmation which will provide you with a service request number.

As soon as the browser closes or user away, sessions are terminate.

If any service request or user has been deleted (staying in database as deleted).

Installation

Create a new database in MySQL/MariaDB called test_service
Import the database from sql/default.sql
Modify accordingly the application/config/database.php file
Open application/config/config.php and modify the values to your need.

Nginx Configuration

Nginx configuration for running Service Request Management

server {
    listen       80;

    # Make site accessible from http://localhost/
    server_name localhost;

    root /var/www/example.com;
    index index.php index.html index.htm;

    # Enable rewrite error log
    # error_log /var/log/nginx/localhost.error_log debug;
    # rewrite_log on;

    # Any HTTP request other than those for assets folder, files folder and robots.txt
    # is treated as a request for your index.php file.
    location ~* ^/(assets|uploads|robots\.txt) { }
    location / {
        try_files $uri $uri/ /index.php?/$request_uri;
    }

    # Pass the PHP scripts to FastCGI server listening on 127.0.0.1:9000
    location ~ \.php$ {
        fastcgi_pass   127.0.0.1:9000;
        fastcgi_index  index.php;
        fastcgi_param  SCRIPT_FILENAME  /var/www/example.com$fastcgi_script_name;
        include        fastcgi_params;
    }

    # Deny access to .htaccess files, if Apache's document root
    # concurs with Nginx's one
    location ~ /\.ht {
        deny  all;
    }
}

Resin/Quercus

<web-app xmlns="http://caucho.com/ns/resin" 
         xmlns:resin="urn:java:com.caucho.resin">

  <resin:Dispatch regexp="\.">
    <resin:IfFileExists/>
  </resin:Dispatch>

  <resin:Dispatch regexp="\.php"/>

  <resin:Forward regexp="^(.*)$" target="/index.php/$1"/>

</web-app>

Keywords: service request software, php

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