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is it possible the Android APP with my logo ?
sure. it will be branded with your brand name, logo, background image…
you change it for me or i change it by my self ?
When you order the mobile app, You will be requested top supply your Brand name, Sendroid URL, Business phone/email and Logo . These will be used to build your mobile \app.
is it mobile app free or i must by separately ?
It is not Free. You have to order for that as a separate item if you need it
Hello I have purchased sendroid 1 week before and till now. Everything working fine. And now it is showing license error. Kindly can you let me knw regarding this
What license error do you see?
I reinstalled the software on a sub-domain within my site. When I try to activate it, I am getting error: “Unable to validate your code. Please check your internet connection and try again.”
Of course I have internet connection, I am sending this request.
I just looked, your authorization site is down: https://ynetinteractive.com/ getting error “unable to make DB connection”
Yes. We are on a routine
Still can not activate, getting error: “Unable to validate your code. Please check your internet connection and try again.”
Are u a new or old buyer?
I purchased it in February of 2016
2016-02-09 04:21:36 UTC
You haven’t used it since then?
I just ran a check on your username n i see your license is already used at sms.*serve.com
I have not used it in over a year. And yes, that is where it has been the whole time and that where it is currently at. But it tells me “Unable to validate your code. Please check your internet connection and try again.” I host over 120 sites on that server and they are all up and running on fiber so there is internet connection. Can you clear out the stats and maybe it will re-register there again? I would really like to get this back up and running.
I see. You are trying to revalidate your license. Please open a support ticket with Ynet using the ticket link here on codecanyon (thus the link on Sendroid description page here)
All done, my reg code was reset and everything works perfectly. Thank you!
I can not update android gives me error
What error?Hope you do know your support has expired or maybe you didnt purchase support plans at all
Hello, I just paid and I could not validate using the purchase license
Please, this is urgent. What is happening?
one moment please.
I have channeled your issue to the right place. Follow up on it.
Okay. Thanks. Resolved now.
Please, another question:
I see background image on the admin. I want to know if i changed the background image if it will be for the sendroid front end login/register page or the dashboard background is to change?
Its for the front end (customer portal). same with logo but the color customization is for both.
Great! That’s awesome! Please, another question. But I’ll send that privately. Thanks.
We are having a big problem with this software. It doesn’t matter any gateway you use, it keeps giving us errors.
It says can not connect to gateway, please contact your administrator.
It even displays the name of the providers to the customer.
This is destroying our business.
When you are sending bulk messages in from 2,000 above the errors start coming. And the error will remain there until after 48 hours. This is the 2nd time i am experiencing it. Is there a limit the software can send per day?
There are other problems but i am not going to mention them now.
Because once some lists all the problems with you, you don’t reply to all individually, so i will take them each at a time.
Right now we have a holiday coming, so many people needs to send messages for the holidays, and now we cants serve paid customers!
This software is so in a mess!! That even the icon on the browser is sendriod. And when you close and re-open the browser, the sendriod logo and the name is there. Telling all our customers that we are using sendriod. I though we paid for the software?
We need answers to all this immediately please!
Well…. I can only tell you that i its a network issue from your server. If you understand the way internet works then you understand that the message simply means sendroid was not able to communicate with your provider using HTTP port. The fact that it happens when you send large SMS is an evidence to it being a performance issue with your server or configuration issue. If you are on a support plan, a webmaster would have assisted you to pin-point the exact problem.
it dosent matter either you ares ending one or 2,000 nothing is getting through, This has nothing to do with the host provider
There is something wrong with the software. The website and the host still has enough monthly bandwidth. We have been using it for more than 2 yrs now, until some recent updates.
It is a bandwidth problem, the site will be down completely.
AM using SMPP know and it sam all i get it Connection refused (111)
Please as stated on the description… SMPP is a BETA feature which is currently not supported. It may or may not work with your server/provider
On the item description of this software, I see ‘responsive’ design. But I just bought the software on Friday and I decided to see on mobile and it’s not responsive at all. I have two questions:
1. Is what I’m seeing on mobile what you call responsive or am I using a lower version?
2. If what I’m seeing is not what you call responsive, how do I active the responsiveness of the software.
I am still waiting for answers. Just like we are your clients, we also have clients we serve too.
Sendroid Responsive. The look and size of Its interface changes in Response to device view port.
Really? Take a look at a screenshot of the mobile version and kindly advice as this is not responsive https://prnt.sc/foediz https://prnt.sc/foedet
Unfortunately your script appear to have been altered. A comparison of your css file with that on the script shows that yours is altered. (Compare your script with our online demo as an evidence. )Please reinstall the script with the original installer
No sir. I think you should check your code again. You must be confusing the css codes when on envato view and on your ynet interactive view. Check your software css or mobile view via google chrome or mozila inspect http://demo.ynetinteractive.com/sendroid/app/index.php and not the one with the envato frame. Because the only css I changed are just colours and sizes of boxes and never anything that has to do with viewport.
Check out a screenshot of your software without envato frame https://prnt.sc/fog394 https://prnt.sc/fog3bp
Our software demo is not hosted on Envato… Envato only link to it via iFrame. Besides… iFrame doesn’t interact with its source (basic HTML rule). It can only have a Read-Only access to its source… Please visit demo.ynetinteractive.com/sendroid to confirm what sendroid looks like (If you haven’t done that already)..
I will recommend you check all links to your sendroid css files. If you have made any modifications, please remove it… Otherwise “Reinstall Sendroid using the Installation Files Downloaded from Envato”
Wait. Please, am I speaking Greek? I just told you I have checked. PLEASE, kindly take a mobile phone and visit the said link yourself with a mobile phone. Forget what your codes say. Please do it because I do not want to look at if I don’t know what I’m saying. Sendroid is not responsive on mobile I kid you not.
I will only believe what you’re saying if you sent me screenshot of the mobile view without envato frame. Please, is anyone else having this? Even smskit.net sendroid is not responsive!
I urgently need something to be done. I do not know why I have to plead for you to render support for a software I paid for. This is not the first time I am buying something on Envato. The response time have been great from themes I have bought. But so far, it seems it takes hours or almost a day before you reply.
I am complaining of something and giving you evidence despite all the screenshot, you still insist that I am wrong. Please, give me your screenshot and I will believe you totally. Here’s the envato link of your software http://preview.codecanyon.net/item/sendroid-bulk-sms-portal-marketing-2way-messaging-script-with-mobile-app/full_screen_preview/14657225?_ga=2.166311998.1695438037.1498426753-1929721471.1485720818
Kindly visit it on mobile (chrome) and then remove the frame. You’ll notice that it removes the software from responsive state to an irresponsive one.
No. Just CSS. I’ll figure it out then. Seems I’m the only one experiencing it. Probably the screen of my phone is the problem. Thanks.
Also, I’m just curious. The login box on front page of smskit.net, is it custom built or something that comes with the software? I really like it.
There you are… You have modifies your CSS File… That is a modification.
I cant answer your second question as it is unrelated. Thank you
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