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13 comments found.

And what is with all the modules I already bought for Security Ninja? They don’t work anymore?! You give the plugin a new name – not really new name, you only add a “Pro” – and I have to pay again. People should think twice before they pay for your stuff, because of these bad business practice. Unbelievable …

Everything you previously purchased works and will continue to work. If you have any questions or problems you’re welcome to contact our support. And no, we did not just add “PRO” nor changed the name.

very nice work :) wish you all the best for your sales !

Thanks!

I have bought Security Ninja Plugins Bundle in 2014, then web_factory removed the Bundle in October 2016 from codecanyon and now I can’t get updates for the future . And what surprise to me today I see the same product – Security Ninja with the same modules, as Security Ninja Plugins Bundle have, but today I have to buy it again. Shame on you web_factory. As for people, you should think twice before you pay web_factory.

Security Ninja PRO is a new product. Yes, similar to ones you’re mentioning but not the same. Sorry to hear you’re disappointed.

i guess you loose your old customers.. We cant buy new version.. And we dont need this upgrade texts in our websites

Security Ninja – Core Scanner Add-on requires Security Ninja version 1.2 or higher to function properly. If you have already purchased Security Ninja please upgrade it; otherwise get it for only $10 on CodeCanyon.

Security Ninja – Events Logger add-on requires Security Ninja version 1.65 or higher to function properly. If you have already purchased Security Ninja please upgrade it; otherwise get it for only $11 on CodeCanyon.

Security Ninja – Schedule Scanner Add-on requires Security Ninja version 1.45 or higher to function properly. If you have already purchased Security Ninja please upgrade it; otherwise get it for only $10 on CodeCanyon.

i deleted today from our website. gl with the new sales.

Hi, We are sorry to hear that you’re not satisfied with the product. Please contact our support team from the profile you made the purchase from or provide a valid license key, and they will help you with any issue you might have.

Excellent job ;)

Thanks! :)

Can it remove the malware, virus, attacks etc?

Hi, thank you for taking an interest in our items.

It can restore infected core files and it can delete infected theme/plugin files.

Your prev customer may looser. So, I’m afraid to purchase it. Can you get it with lump some price for test? If ok, then purchase/pay here you.

The price is fixed and can’t be changed.

I was client of the old version. You guys could, at least provide a cheaper upgrade price.

Hi. We do! We sent an email but unfortunately not everybody who purchased was on the list :( Please contact support, and they’ll get everything sorted out.

I just sent you an email. Please give me a discount at least. Because I am one of your old customers who bought your Security Ninja Plugins Bundle since 2016-01-25 please…

Hi Jed, Thank you for purchasing and contacting us!

We received and just answered your email.

As a customer of the bundle i would like to recieve a discount too. I didnt recieve any emails about the switch.

Hi, Thank you for buying and using the bundle!

Please contact our support via email and they will explain everything ;)

I would be interested in Paying for a security audit of my Total WordPress theme, is that something you guys offer? I was thinking it would be cool to put a banner on my theme page that says “Audited for Security by the creators of NinjaSecurity” – something like that (probably could word it better). Thanks!!

WebFactory

WebFactory Author Team

Hi, please contact us via email.

I am a customer of the old version, should have more consideration with the price.

Hi, old customers get a discount, just email support and they’ll hook you up.

Should I send the email?

Yes, email support.

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