cxThemes

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457 comments found.

Hi

Any news on why images get so big in the cart that is emailed?

Without this fixed we cant use this plugin

Waiting for your reply

Kind regards Jens

Hi

We havent updated due to clashes with theme and a couple of other plugins so we are waiting a bit.

So please can you try ti investigate why the thumbnail is displayed so big in the email sent. (as there were more than us that experienced this)

Kind regards Jebs

Its working now as it should :)

Can we request and fund a couple of features? We badly need an option to show saved carts for logged in users under their account page or as a shortcode on a new account subpage. We would also love to show a “product on hold” message for all products currently saved to carts and a way to query those products on hold. Please advise. I know this would be custom work. We have funding.

Hi

Unfortunately we’re a bit filled up with WC 3.0 fixes/updates so are not able to get to feature requests now.

I’ve noted your requests for the dev to look into.

Thanks

Hi

Since updated Woocommerce the mail that get sent out doesnt show we just get the frame holder with a quesionmark (like missing picture) unfortunately I cant send screendump here

have you tried to send yourself a cart?

Yes, it seems to work, I can view the email and click through to go to the populated cart.

Can you give me an email address to forward the email I received to?

Thanks

The product image hasn’t shown though… I’ve asked the dev to see if he can fix this asap. Thanks

is this compatible with latest WP and WC?

Yes

We’re having the same issue as Jensende. Looks the the product images are not showing up in the email. Only the logo and the collection button. I noticed when we opened the email in a browser the source code showed the href isn’t including “http”. It’s just including the // but not the rest. Does this matter? Also could it be an issue with 3.0?

Noted… I’ve asked the dev to look into this asap!

Thanks

ssohl

ssohl Purchased

I get an upgrade notification for 2.14 but I can only download 2.13 when I look in the changelog/readme file. Is it the new one uploaded?

This might be a version update error on our side… I’ll get the dev to fix this.

Thanks

jyrbba

jyrbba Purchased

Any idea why on mobile when I enter the site it says right away that ‘cart has been sent’?

Hi

We haven’t experienced this ourselves… Can you maybe send us login details so we can have a look and sort it out.

https://www.cxthemes.com/users/send-login-details/

Thanks

I would love to know the answer to this, as well. I have “hidden” the mobile “cart has been sent” issue on my site by creating two css rules, for all pages I set #cxecrt-save-share-cart-modal {display:none;}, and, specifically for the cart page (#cxecrt-save-share-cart-modal {display:block;}

Hi

As mentioned above… We haven’t experienced this ourselves… Can you maybe also send us login details so we can have a look and sort it out.

https://www.cxthemes.com/users/send-login-details/

Thanks

This plugin does not work on iOS. Has anyone else experienced this?

Hi

Can you please explain what is happening/not working?

Thanks

Can I recommend a feature. The modal window appears on EXIT intent on cart pages. Many thanks.

Thanks… we’ll have a look at this

Is it possible for the plug in to skip the share screen and go straight to the email part as it did before the major update?

Hi

Unfortunately not… For certain reasons we had to make it work this way with saving the cart etc.

Thanks

Can a user save multiple carts? Can a cart be given a name / label by a user?

Hi

Yes multiple carts can be saved, and the cart is saved by the date and author name.

Thanks

Version 2.15 do not fix this issue:

Uncaught TypeError: $.cookie is not a function at display_empty_cart_notification (email-cart-frontend.js:10)

Regards

Sorry, it is fixed. I had to clean my cache ;-)

Where do i add BCC and or email to the shop in the new plugin?

Hi There. Please purchase support. You can’t add a BCC field. Thanks

XSS scan on sitelock keeps throwing out errors for XSS scan being venerable. How do we fix this?

Yes. We’re aware of this recently and will be issuing a fix very shortly. Sean

viktor24

viktor24 Purchased

Hello, is it possible to see for admins what the sent carts contain? Either by sending a copy of the email to admin mail or from backend?

Hi

All carts are saved to the WordPress Dashboard -> WooCommerce -> Save & Share Cart too, so admins can view the saved carts there.

Thanks

Hello,

Is there a way to set the “to” email to be a specific email that doesn’t change? We are wanting the customers to email their carts and contact information to us.

Also, can I change the description above the form fields for each popup step?

Thanks, Katey

Hi Katey. Sorry about the reply delay. We can’t see that you have purchased our plugin or support for it. :( This income allows us to continue work on the plugin. In response to your questions though unfortunately both answers are “no”. Thanks. Sean

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