rifat636

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22 comments found.

KurJay

KurJay Purchased

Install done but can not login there is no signup or login Site is BLANK WHITE

KurJay

KurJay Purchased

We also already give you our IP Address, Username and Password from our cPanel. If the domain can not be reach you can using IP address to Login

KurJay

KurJay Purchased

I Think I deserve for refund cause the support did not know what they do

All the conversation, I have to put the Picture to other server. Why because They alway said DNS Error. https://ibb.co/album/dHa5Aa

2 Support + Author say DNS error 1. Support name abir https://ibb.co/kWPF7m 2. Support name Anik https://ibb.co/dXe406

Here with the traceroute result from 3 online website 1. https://ibb.co/d5oxL6 2. https://ibb.co/dDHDtR 3. https://ibb.co/ggfoSm

Herewith the error https://youtu.be/4xN-oEFhSPg

This is not the 1st day this is already the 5th Days

The Support Still do not know what URL it is, support came from the ticketing system that they gave me Tickke ID 485553 you can see that there is 8 Subject with that Ticket ID 485553 https://ibb.co/ddOHnm I already give Domain, IP, USer and Password on 25 NOV 2017 https://ibb.co/gs0Nnm And ask URL again at 28 NOV 2017 https://ibb.co/iXoKYR

The support only CAN ASK 1. what URL 2. DNS Error

BUT DO NOT GIVE THE SOLUTION

They request the server user and password we already give IF the DNS error They can login with the IP Adress that we already Give.

Why not you give me your IP address so we can check at our server and also give a traceroute result so we can check again our DNS BUT This is not the main issues THEY CAN LOGIN USING IP.

I do not know what I have to say

Good Luck for your Sales

Hello, for DNS propagation issue your site was offline, hope its online now and we able to help you now.

KurJay

KurJay Purchased

I Think I deserve for refund cause the support did not know what they do

All the conversation, I have to put the Picture to other server. Why because They alway said DNS Error. – https://ibb.co/album/dHa5Aa

2 Support + Author say DNS error 1. Support name abir https://ibb.co/kWPF7m 2. Support name Anik https://ibb.co/dXe406

Here with the traceroute result from 3 online website 1. https://ibb.co/d5oxL6 2. https://ibb.co/dDHDtR 3. https://ibb.co/ggfoSm

Herewith the error https://youtu.be/4xN-oEFhSPg

This is not the 1st day this is already the 5th Days

The Support Still do not know what URL it is, support came from the ticketing system that they gave me Tickke ID 485553 you can see that there is 8 Subject with that Ticket ID 485553 https://ibb.co/ddOHnm I already give Domain, IP, USer and Password on 25 NOV 2017 https://ibb.co/gs0Nnm And ask URL again at 28 NOV 2017 https://ibb.co/iXoKYR

The support only CAN ASK 1. what URL 2. DNS Error

BUT DO NOT GIVE THE SOLUTION

They request the server user and password we already give IF the DNS error They can login with the IP Adress that we already Give.

Why not you give me your IP address so we can check at our server and also give a traceroute result so we can check again our DNS BUT This is not the main issues THEY CAN LOGIN USING IP.

I do not know what I have to say

Good Luck for your Sales

Hello, for DNS propagation issue your site was offline, hope its online now and we able to help you now.

KurJay

KurJay Purchased

no problem i write above so everybody now can see who you are and what you are and what kind a support you are.

I rest my case

Thank You

it’s not possible to install a system when the server is offline, yes u able to show proof, but we have also screenshot about your server offline issue. we will show those when we need

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