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RSD Respond

RSD Respond

RSD Respond is an online faq/knowledgebase/article system which runs on PHP/MySQL. It has been designed from the ground up to offer a well rounded experience for both end users and administrators. There are no limits to the application, so create as many categories/articles/users that you need.

Demo Now LIVE – Sorry for the inconvenience

Update – 28th April:

RSS Feed and Send to Friend has been added. See the changes in the demo.

Update – 8th April:

1. Added auto links for URL’s. If you type a full URL into an answer, it will convert to a clickable link that opens in a new window. 2. Added delete option for file attachments (from article edit view).

Fixed a couple of small bugs, and optimised a few areas of code for compatibility.

New Update

The latest version sees the addition of file uploads. Admins can attach files to an article. When answering a question submitted, creating a new article, or editing an existing article, you can add a file (an image or pdf perhaps) that users can view/download.

This update also includes a couple of minor layout changes, and a couple of minor bug fixes.

Features:

  • File Uploads/Attachments
  • Unlimited Categories
  • Unlimited Administrators
  • Unlimited Articles
  • Unlimited Comments
  • Articles can be added to multiple categories, for when one is just not enough
  • Add or remove categories. If you delete a category that has articles, the category is also removed from the article. If the article is left without categories (orphaned) it will be displayed on the admin dashboard.
  • Users can submit “questions” to an approval queue for administrators to approve/reject
  • Print articles for quick reference
  • Articles can be deleted and edited by admins (in the edit screen you can remove categories from the article)
  • Comments by admins are coloured differently
  • Comments by admins bypass the moderation queue
  • Related articles. When viewing an article,

Administration:

  • Add or remove categories from the application (via the edit option on the article)
  • Add or remove users from the application (ONLY admins need an account)
  • Add new articles directly, with question, answer, and categories
  • Edit the settings for the application, including display name, and default admin email address
  • Comment moderation queue. Moderate comments that have been submitted by users
  • Question moderation queue. Moderate questions that have been submitted by users
  • Orphaned articles. When an article has no categories, they are displayed on the admin dashboard.
  • Display on the dashboard of the top 5 search terms (see what your users are searching for)
  • Display on the dashboard the 5 most popular articles (based on views)
  • Upload files to support your articles New

To login to the live demo, use admin / admin as the username / password combo

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