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my customers are only being charged 20% of the total cost. I tried setting the instance payment to 100% and it didnt change anything. how do i fix this?
We’ve noticed the issue. and we’re fixing it and will push an update on CodeCanyon tomorrow.
thank you, any update? there’s an urgency
Please open a ticket via our support forum https://redqsupport.ticksy.com/ . We’ll solve your issue in your server.
Hi I only have one product to rent but there is 15 of them. Have you added this to the plugin yet so that my customer can rent 3 bikes at one time.
Suppose a seller has 5 same products. It is obvious that he will not want to create 5 different individual products for them. At that portion, the role of inventory management comes into Play. By using RnB plugin, you don’t have to create 5 individual products. The only thing you have to do is just to create 1 product from inventory tab and then you have to configure those 5 same items.
Hi, thanks but Im a little confused. Im trying to work it out using your demo. Do I create a product in woocommerce called, for example, Electric Bike, then do i scroll down to the product data and go to the inventory tab and add 5 bikes there under inventory management so that i have bike 1 bike 2 bike 3 etc or do I go to the Inventory section on the left admin panel where it has links to All Inventory, RnB Categories etc and create the product there.
Also I need customers to be able to rent more than one bike but i dont see anywhere that they see how many are available on each day or a drop down box to order quantity
Here you will get the full documentation of this plugin. https://redq.gitbooks.io/woocommerce-rental-and-booking/content/ You can check the docs and go through step by step. It would be much helpful for you to create a complete rental product.
Quantity feature still not available in our plugin. So you can can’t book multiple quantity of a product at the same time.
Hi, a very nice plugin. Can I create a bus ticket booking with this plugin?
Yes, any type of booking is possible.
quantity feature available or not in your plugin?!
Sorry, quantity feature is not available
Thank you for your reply.
But do you have a plan to make this feature available in future update? When?
Yes, we have plan to make this feature available in future update. It may be late because our scholar and glimpse project.
Hello, before I buy this plugin I have a couple questions.
1.) For availability, I want to have it so I select only the dates that I want available. The plugin only seems to be able to select dates that I don’t want available. Having only the ability to select dates I don’t want is not good because I only offer weekend services in summer so I will have to select every single other day that I don’t want bookable.
2.) For the “instance payment” I want to be able to set this to a flat rate of $100 instead of a percentage.
3.) For the “pickup time” can I change it from 24 hour format to 12 hour with AM and PM?
Can you open a ticket and report these questions via our support forum. Our support team will answer your ticket.
Hi, is it possible to just create pick up with date and time and dropoff date and time. And a option for the client to input the pick and dropoff locations? The price is then calculated via Woocommerce variations instea of this plugin?
Yes, it is possible to create pickup date , time and dropoff date time.
For location you have to create the location list from back-end. You can check our online docs to get more idea regarding this https://redq.gitbooks.io/woocommerce-rental-and-booking/content/locations.html
Hi, asked this question on your houston theme, kindly answer here.
Hi, so does your hotel theme have the following Rooms management, check which rooms have been booked and which are available. If a room is booked for x days or period does it remain unbookable again during that period?? Can customer or admin update their stay, for example I have booked for x number of days, but then decide to extend my stay, can I update my previous booking, or book a new period or whats the workflow. Are customers who book and create accounts registered natively in wordpress users table?? Is there a reporting factor whereby I can generate report on customer bookings?? Can admin book customers at the backend so that we can track which staff booked who etc?? We have staff running shifts so we want to know who is responsible for what. We are using Woocommerce Point of sale here, want to know if rooms are products, so that we can use the point of sale plugin to book at the backend.
may i check with you how to change the “total booking cost” words to “Booking Cost” in product page? Thanks.
Yes sure. You can change the text as you want from back-end. There is an option for this.
I am trying to use your plugin. Just what we want but I cannot get “Book Now” to work. I have followed your demo and set all options but cannot book. What am I overlooking. Also I had to deactivate Updraftplus plugin because of conflict. Will Updraftplus Pro plugin work with your program?
We are not sure about any third party plugin like Updraftplus Pro plugin.
Please open a ticket in the support forum and ask your issues with credentials.
Thanks for quick answer, opened a ticket, need to get book now working and I will have it.
Need your help.
Thank you for your patience.
Is there anything else I can do to help get it working? Haven’t heard from you.
We’ve replied you via our support forum. Would you like to check.
Hi, I have a question before buying.
Is it possible to have different prices for:
a price for fri-sunday
a price for monday-thursday
Thank you in advance.
Not exactly but we have day range pricing plan. Please have a look at https://redq.gitbooks.io/woocommerce-rental-and-booking/content/price_calculation.html
HI, i’m going to use your plugin to manage a parking lot, so my product would be the same but i need to put an inventory of 200, how can i do something like that with your plugin. thanks
Thanks for your purchase. You have to create your inventory like this https://redq.gitbooks.io/woocommerce-rental-and-booking/content/inventory_management.html .
For more query please open a ticket in our support forum
yes, i have seen that, so that means i have to create 200 items manually inside inventory menu? is that the only way?
Now if you have 5 same products, you don’t need to create 5 individual products for them. You just need to create 1 product from inventory tab you need to configure these 5 same items.
But for the different product, it is the only way
i sent you info of my website in a ticket on the support link, please check it
Thank you. Our support guys will help you.
it has been 3 days and your support guys haven’t even answer me
—-new info, inside a product i can’t place more than 96 inventory items, is there a way to add more i need 200, now has been 4 days with no answer
Please check the reply from our support forum.
thanks but the reply was just a question from you guys, i explained my issue with pictures. please now this is urgent and we need a fast answer, to many days for a ticket
Hi team, I’ve a presale question, it is possible to send you a mail in order to ask you all the personal things?
You can ask your question through our mail .
Ok I’ve send an email, waiting feedback. BR
Hi Team, it is possible to reply me today ? I’m on a project and I need the feedback asap, thanks in advance
We replied to our mail.
Hello, I didn’t receveid the mail could you please resend it
We haven’t checked for multisite. But some of our customers checked it for multisite and it is working fine.
No, only admin can change availability.
Hi, I’ve not asked about multisite could you please recheck your inbox and reply to my mail ? Thanks in advance
Please check our reply in your mail
i want looking for Book Rental.
can use non-payble item?
i will not charge anything.
because use only within the company.
What is the trigger to send mail?
can i use csv import?
Can booking-user make an extension request at after rental?
Yes,non-payble item is available for some resource. please check our doc https://redq.gitbooks.io/woocommerce-rental-and-booking/content/availability.html
We have a request for quote option. please look at our item description page for https://codecanyon.net/item/rnb-woocommerce-rental-booking-system/14835145
when i cancel the order and delete it i still can’t book with the same date. i think when i remove any order the booking date of that order should be available for others.
Please how to fix this.
Please contact us through the support forum.
Pre-Sales question. Does the plugin support front-end submissions?
If it doesn’t:
1- is there any plan to add this feature in the future?
2- I’m a wordpress developer myself. How hard it will be to implement this feature myself?
Front-end submission is not available.
Yes, we have a plan but can not tell you the exact date.
It depends on your expertise.
Hello there how to apply for refund as it didnt work with my theme?? Please help I need for refund asap
Can you please open a ticket on the support forum and ask your issues there??
bro i just need a refund as the plugins really not compatible as the theme is having problems when installing the plugins
Our plugin works perfectly with any wooCommerce supported theme. Please check our online docs for the installation process. We have explained it in details .
Hello, this is a prepurchase question. We need a booking system to adventure activities (sports). In same day, we have four hours intervals, and we need stock in hours.
Now we try demo, only can add one product with one hour in one day. We can’t booking another same product with diferent hour in same day.
¿This is posible? ¿How can we try it?
The option you wanted is not available in our plugin.
Hi i have 2 pre-sales questions. Does your plugin allow sync with iCal (Airbnb, Booking, etc).
Can i also set the prices for specific dates for example for eastern, saint johns, christmas, longer weekends?
Thanks for your interest. Our plugin works fine with google calendar and full calendar in back-end.
Our plugin has not date based pricing plan yet.
Your backend demo site is offline: http://www.redqteam.com/rnbdemo/wp-login.php
Can you please provide me with a backend demo?
please try at this link http://demo.redq.io/rnb/
It shows only the user account (front-end). I want to see the admin backend please.
This is a presale question I want to know will this plugin work on a rental accomodation website where by users can book accomodation in advance per property and make downpayment.
Yes, users can book accommodation in advance per property.
Downpayment is optional, not compulsory.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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