Discussion on Reviews and Testimonials Element for Avada v5 Fusion Builder

ArcticLune

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11 comments found.

Hello PreScriptZ,

Thank you for your comment and the well wishes! Be sure to follow us on Envato or sign-up on our website to be notified on future releases!

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

very good job, nice ;) i’m excited to see more of your work and wish you all the best for your sales !

Hello EricProchnow,

Thank you for your comment and the feedback! Be sure to follow us on Envato or sign-up on our website to be notified on future releases!

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Your support system is not working and your plugin won’t install.

Hello VaBumpkin,

thank you very much for your purchase – we sincerely appreciate it!

We’re sorry to hear about your troubles with out Ticksy support system. I wanted to confirm receipt of your email, and that you can expect a reply within in a few moments.

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Hello VaBumpkin,

just wanted to let you know we sent a reply yesterday moments after receiving this comment and a follow-up earlier today.

Looking forward to your reply at your convenience, ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Nice Work GLWS =D

Hello st1s,

Thank you for your comment and the well wishes! Be sure to follow us on Envato or sign-up on our website to be notified on future releases!

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

I just bought this add on and have successfully installed it. When I try to add element, I don’t see it. I’m on Avada 5.0.6. Please help.

Hello florantevaldez,

Thank you for your purchase and supporting our Reviews and Testimonials Element – we sincerely appreciate it!

We received your support ticket (reference #1001755), and have replied to it.

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Hi Guys I have submitted a ticket. Plug in will not install. It is in fact an activation error. Please rectify asap. Using the latest Version of Avada Plugin could not be activated because it triggered a fatal error.

Parse error: syntax error, unexpected ’.’, expecting ’,’ or ’;’ in /pathtomysite/wp-content/plugins/al-fb-reviews/al-fb-reviews.php on line 59

Hello patdundee,

thank you for your comment and purchasing our Reviews and Testimonials Element – we sincerely appreciate it!

We confirm receipt of your support ticket (#1003167), and have replied.

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Hi Guys. Many thanks for your quick response over the holiday period. The new file you provided through the support system worked perfect. Many thanks. Must be an issue with the downlodable version here on codecanyon. Patrick

Hello patdundee,

you’re very welcome, and thank you for confirming the plugin file provided worked well!

Please let us know if we can be of further assistance,

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Dear,

nice to see that you extend the avada fusion builder engine

I am looking for a good build in reviewer plugin

Please, could you add more pictures or a better demo please ?

The plugin looks very very basic or is there more behind the scenes ?

Please have a look to this here:

https://codecanyon.net/item/reviewer-wordpress-plugin/5532349

Is it similar or is yours just very very basic like others which are free in wordpress plugin store

At the moment i looks like a very very basic testimonial with just a submit form – or is there more ?

To be a good reviewer – it would be important to create more criterion as well to attach pictures – possibility to show reviews in other parts or sidebar as well to attach the star rating to top or below the post/comment title

Is there a admin section with all review listings ?

Please more info – thanks

Thanks & kind regards,

Mat

Hello Mat,

Thank you for your comment and interest in our Reviews and Testimonials Element and your feedback on the demo and screenshots!

In answer to your question, we reviewed the link you provided to compare and our plugin extends upon Avada’s existing testimonial element. There is no form submission at this time; the testimonials and reviews are submitted manually through the Fusion Builder Element. We are always looking to improve it – you can submit a feature request which will count as a vote towards this feature.

Please let us know if this answers your question,
ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

I’ve brought your review element but i’ve just downloaded it and unzipped it and the only thing in the folder is the ‘before and after element’ zip file and not the review element.

Hello sneakada1,

Thank you for purchasing our Reviews and Testimonials Element for Avada v5 Fusion Builder – we appreciate the support!

We’re sorry for the package error; to ensure no further delay, may we ask that you open a support ticket here: arcticlune.ticksy.com and we will reply with a copy of the plugin for immediate use?

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Hello sneakada1,

we wanted to follow-up and let you know Envato just approved the update that will now have the correct plug-in assigned – we’re sorry again for the error!

Please let us know if we can be of further assistance,

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Hello,

I am very interested by this plugin, is there a submission form with? Suggest to customers, to deposit a testimonial on a form like here https://arcticlune.com/feedback/

Regards,

Hello hostingames,

thank you for your reply. We will be sure to update this thread should we include such a feature in the future.

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Hello,

Do you have a date?

Thank you

Hello hostingames,

thank you for your reply. No date is set as this feature is not in development; as mentioned in the previous reply we will be sure to update you should we include it in the future.

Does that help clarify?

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Hi.. does your plugin allow for new rating submission by users? if you only show ratings and use markup i think its against google guidelines and will incur a spam markup penalty. If user has input option and its visible it should be ok.

Do you allow user input/visually?

Hello Chezthebest,

thank you for your comment and interest in our Reviews and Testimonials Element for Avada’s Fusion Builder!

In answer to your questions:
  • the Rich Snippets feature is optional, and can be disabled to respect Google’s guidelines
  • the add-on element extends upon Avada’s existing testimonial element. There is no user input or form submission at this time. You can submit a feature request which will count as a vote.

Please let us know if this answers your questions,

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Klem603

Klem603 Purchased

Hello, I just purchased the plugin. I installed it and I included some reviews. Side backend functioning whole, through avada fusion builder, but when reloading the front end page, I get this error:

Fatal error: Call to undefined method FusionBuilder::get_theme_option() in …..plugins/al-fb-reviews.php online 510

I need a quick response, my client is in a hurry. many thanks in advance.

Hello Klem603,

thank you for purchasing our Reviews & Testimonials Element – your support is much appreciated!

We’re sorry to hear of the error – to clarify, which version of Avada is installed? Also, if you could open a ticket on our Ticksy support channel we can provide an updated version, if needed.

Thanking you in advance,

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

Klem603

Klem603 Purchased

Sorry, I use wordpress 4.7.3 with Avada 5.1.1

Hello Klem603),

no apologies necessary! Thank you for your reply and the added information. Our intial tests with the beta worked well, so we will do additional testing with version 5.1.1.

If you haven’t already, please open a ticket as we may ask you for additional information.

ArcticLune
www.arcticlune.com
arcticlune.ticksy.com

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