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Reviews for Reviewer WordPress Plugin

Reviews for Reviewer WordPress Plugin

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4.57 (419 ratings) 4.57 stars
Cart 6,137 sales

419 Reviews

for Feature Availability

The overall functionality is pretty good especially the design.

But it doesn't allow user to edit the review on front end which require us to do custom code for this.

The email notification included with ads of this plugin too that didn't have options to remove it.

The author seems inactive on developing and supporting this plugin anymore. It's about a month didn't receive any reply yet.

for Code Quality

this plugin dissapointed very strongly and very fast.

Hard to setup, at some point the limitations became super apparent and an hour later it stoped saving the changes I was doing.

A complete waste of time.

for Customer Support

The support first responded for a long time, but now they have improved. They sent in the required code several times that fixed the problems.

for Customer Support

First i put one star, but in COVID time it's difficult to respect the 2 days support.

5 Days after my message i receive a strong feeddback from michele.

So today i put 5 stars.
The plugin is great and support Too.
Don't hesitate.

Author response

Thank you so much! We really appreciate it!

for Customizability

I cant translate some fields to Spanish so I can't really use this I loss my money

Author response

Dear customer, you can translate the label you need following this article. https://help.micheleivani.com/article/44-plugin-translation Please reconsider you unfair review, it's very important for the Team. Thank you

for Other

The plugin works great. Does everything my client needed. The developer has been very responsive to my questions and issues. One day response on a recent issue I had and same day follow up. That was due to my misunderstanding of a setting, not an issue with the plugin itself.

The documentation could be a bit more thorough. But what I didn't find there, the developer helped me resolve very quickly.

for Customer Support

I rated this plugin one star at the beginning for lack of customer support and after a day the author replied to my email so i changed it to 5 stars, but now i will change it back to 1 star because from 23th December the author didn't reply and this statement "evoG supports this item Supported
This author's response time can be up to 2 business days." its false, he doesn't reply up to 2 business days but only once a week or maybe once a month ... but the plugin indeed is good but i rate now 1 star for customer support.

for Customer Support

Hi Michele,

As promised (if a little late) here is my BIG THANK YOU for your great support! Having a huge potential for being a bit of a pain at times due to always wanting to get the most out of your REVIEWER plugin which has been working like a charm ever since I bought a license four years ago, I do appreciate your help A LOT!! Again and again, I contacted you and you never had me waiting for a reply.

You were kind enough to provide the help needed and give me valuable hints even beyond your support policy, thus helping me out on issues that - being the greenhorn I am - I could never have solved on my own :-)

So for anyone not knowing by now: YOU ARE MY HERO 8-)

Thanks again for your responsiveness and kindness!!

Best wishes, good luck and stay safe!

Steph

for Design Quality

Just bought this plugin and try to implement in my site. So far, quite good. Although template choice and customization still limited.

There is one part that I think needs improvement. namely pros and cos which are less user friendly. It can be made simple, for example, every time you press the Enter key or move the line down, it is considered a new item

for Bugs

The plugin is worst! I just uninstalled it after trying for 2 weeks to make it work!! Plugin does not show, just gets error. Then it shows, 2 days later..everything is a mess, including the boxes that you cannot show on more pages or products unless you put them manually. Also,,,support does not exist!!

for Design Quality

Reviewer is amazing! I've tried going through the Wordpress.org plugins but they either lack important features found in Reviewer, look ugly or are VERY expensive to get all the features in Reviewer plugin.

Plugin author is very responsive (but you naturally need to have support period activated, it's just how CodeCanyon works...) and helps even in big and hard to track problems.

There was a time development was slow but seems like they're back which is awesome news!

for Customer Support

I have not needed any help regarding the plugin so far except for a minor issues and it was resolved in one response; something I appreciate a lot especially with my busy schedule.

for Customer Support

First order plugin plus support and really at the top almost michele intervened by teanviewer to solve my problem I thank him again a thousand times to buy eyes closed

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