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Reviews for Reviewer WordPress Plugin

404 Reviews

for Customer Support

First order plugin plus support and really at the top almost michele intervened by teanviewer to solve my problem I thank him again a thousand times to buy eyes closed

https://www.psichiatra-a-milano.it/federico-baranzini-psichiatra-milano/

reviews doesn't appear most of the time.

evoG

Author response

Dear customer, The plugin works great. I have checked the link and the problem is related to your site that blocks review fetch if the user is not logged in. This is not a fear review, because the problem is not related to the plugin itself.

If you have further questions, please contact us following the support guidelines https://help.micheleivani.com/article/15-get-help Thank you

for Other

Thank you for fixing the Google Snippets issue. I have updated the plugin. Will test it and update my review soon. :)

for Customer Support

Very thankful for the patience in helping me out to migrate from an older version to a new version.

for Feature Availability

Looks great in a demo, but the interface is clunky, you have to use HTML in the text boxes and overall is just frustrating to use. I cannot see anyone using this as a review tool for a large number of items.

evoG

Author response

Dear customer, if you are not satisfied with the plugin you can request a refund to the Envato site. Kind regards.

for Design Quality

Overall I think this is a really decent plugin to offer your customers/visitors a working review function. It has plenty of customization options. I've found a bug though, which may only exist because it clashes with my theme. When I add the review template to my custom post template the Placeholder text within the various fields is absent. I know it should have placeholder text because on my previous theme it worked. No answer as to why it suddenly doesn't on my current theme (although I haven't asked the Author to be fair). I would like it to work, but I can live without it. On some other issues I needed tweaking the author gets back to you within 2-3 days. And has solved each problem I queried. Would be 5 stars if it wasn't for the one issue I've found.

for Flexibility

Plugin design is not responsive, it looks horrible on mobile. reviews and form all mess up.

for Design Quality

This plugin works like a charm, It really is worth buying and the it just looks awesome your site.

for Feature Availability

After searching several plugins this one was exactly what I was looking for!

It is very powerful once you get the logic how it works. Take a time to figure out how it works and you can have great review system.

for Other

Why not show reviews on google snippets ?

Support does not solve this problem !

evoG

Author response

Dear customer there is a new update it fix the google snippets. Please update the plugin to latest version. Please reconsider your review. Thank you.

for Documentation Quality

You will be wasting your time with this plugin which is incomprehensible !! Documentation very poorly explained !!!

for Feature Availability

The product is desribed as supporting rich-snippets for star ratings in google. But when I bought this plugin, this feature was not working. It took me 2 attempts and almost a week to get response from the author. He told me they know about the issue but it takes time to solve. I even showed him a user who adaptet the plugin already, so it works - but a week later the plugin still doesn't work as promised.
I hope he finds time soon to fix this important bug. It's costing us money every day we don't have the star ratings in google :-(

evoG

Author response

Dear customer there is a new update it fix the google snippets. Please update the plugin to latest version. Please reconsider your review. Thank you.

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