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I’m interested in your module for instagram carousels, but I’m using Prestashop 1.7. I’d like to know whether it’s gonna work on this version.
Thank you very much,
We are still running test on Prestashop 1.7.x and as of right now it’s unfortunately not ready. It’s a high priority for us and we’re trying to have everything ready as soon as possible but at this time we do not have an ETA.
I have a little problem with the plugin.
-Plugin version: 3.3
-Prestashop version: 18.104.22.168
It’s showing the Instagram photos correctly, but it doesn’t open the photo with the first click. With the first click loads something, i wait and i click again and then the modal opens.
And the photo doesn’t show correctly. The iframe doesn’t appears full size.
The site is under manteinance. If you want to visit the site I need your ip to give you access, or I can create you a temporary admin account.
Thanks in advance
We are goign to need access to your shop. If you could get back to us with the URL to your shop and access to your backoffice that would be great.
Ok. I will send you a private email.
just a question.
i setup custom page with : 16 image (4 columns)
if i click o,n load more button, only 4 picture more.
the instgram account has more than 500 image…
how can i display the others images ?
Could you give us the URL to your shop so we can see the issue for ourselves?
hi, did you recieve my email ? i sent you the url with ‘send a message to developper’ option.
Yes, we answered your email 2017-02-13 13:53 with further information but have not yet recieved a reply
i didn’t recieve.. could you plese resend me. thank you
hello… please could you help me !!!!!!
We already sent you a email, please come back with information to us.
I didn’t get your email (twice time i said you). i tried your plugin on an anoher prestashop and the same problem.
Could i sent you an email on your company email address ? i don’t want to give the url on this comment area. thank you
Sure thing! Visit our profile here and contact us through the contact form!
thank you. i just sent it
Did you get my mail ? it’s an emergeny ! thank you
We did send you an answer directly after your mail. At this time we’ve already answered you 4 times(!). It seems to be some sort of problem in your end since our email should not have problem.
it’s a GMAIL address…. i send you an other email address by private message. thank you
Did you check if the mail got stuck in your spam-folder?
ok i got (spam) thanks
ok it works ! thx
Im glad it worked out for you. Have a nice weekend.
Hello, I have module install but it does not look nice http://prnt.sc/e8bpf0
How can my feed show more than 20 photos? We thought a paid plugin would surely bypass Instagram sandbox limitation?
There is no way to go around their limits. However if you look on the landing page we have built function to retrieve more photos on click (ajax laoded).
Excuse me, is there any way for the images to fill up the entire square? Some of them appear with white borders for some reason.
This is because of the image the user has uploaded at Instagram, it has nothing to do with the module.
When Instagram went through with their API changes the ability to use non square media was added. We opted to use this future since if you want to show the original image proportions i.e. a rectangular image, you should be able to. However, Instagrams own app and service always shows the “cropped” square image unless specifically specified.
We might include an option to use square OR non square media but as of right now it’s not possible.
I understand, but inside of the actual Instagram gallery that does not happen and the images take up the 100% of the square. So it looks one way inside of instagram and different in the gallery that we make with the plugin which is not ideal.
We are thinking about buying your Instagram carrousel for our new web, but we would like to clarify some doubts about the configuration, in order to match the design with our site.
Is it possible to change the arrows position? and remove the title?
Is there a minimum number of pictures to be shown in a row?
Thanks in advance for your help!
To change the position of the arrows you are going to need to manually modify the modules CSS files.
It depends on which title you are referring to. On the custom separate page, the title will be hidden if you don’t explicetly set a title when configuring it. The title used on the different hook positions can be removed my modifying either the modules CSS files or template files depending on your need.
Both the hook position, custom page, and carousel all have settings so you can choose how many columns to use.
Hope that helps!
Hi Joley, thanks a lot for your answer! Its quite useful
we have implemented feed in home page but this not show images http://www.eligoitalia.it/it/ , but the page impression created yes: http://www.eligoitalia.it/impression
can you help us to resolve issue?
We are going to add a new update to the module which should resolve your issues. So keep an eye out, you should receive a notification and/or email when it’s available.
I want to purchase the module, i have just one question, the module works with the new insta condition Api to return insta posts ?
We’re not quite sure what you are referring to, could you elaborate on the question?
Thanks Joley for your reply, i want to be sure if the module works well we they new instagram API updates of July 2016 to make Request of instagram posts with a hashtag
@Joley , I wait for your reply please, it is urgent enough, thank you
Our module does work with the new Instagram changes but unfortunately it does not support fetching images from a public hashtag. Instagram removed that possibility when they introduced their new API but it appears as if that endpoint is back. We are looking at adding that support back in to the module but as of right not it’s unfortunately not available.
Hi, I’ve purchased this plugin. It works great !. Could you be so kind and give me a hint, how can I display carousel with 2 rows of items ? I know some JS and find OWL carousel, but I can’t find the variable resposible for that.
By default our module does not support showing two rows in a carousel. The script we are using for the carousel functionality is a modified version of Slick.
Hope that helps.
is it possible to insert your plugin in a specific page with shortcode or something else.
No there is not as per default.
Hi, we are having trouble with the module, when “Smart cache for CSS” is on.
The stylesheets are not loaded correctly. Did you have this issue before?
Since we can’t find any purchase information from your account, we’re not able to support you.
is it work on prestashop 1.7 ?
No – not yet. We’re working hard with many other tasks right now and we will come back with an update as soon as we can.
since PrestaShop 1.7.2 $tabs variable is forbidden to use in Module object, you’re using it so we cannot use your module on 1.7.2
This module is not yet adapted for 1.7, it will be updated very soon! Stay tuned.
Any ETA on 1.7? Or is it something like with my blog module i.e “would be ready when finished”?
It will hopefully be ready during Q1.
We installed the module in carrousel mode, but the arrows used to move from one photo to another do not appear. We can only pass the photos by dragging with the mouse. How can we fix that issue?
Can you please provide us with URL to your site?
Yes, but note that the web is “under construction”. There is it: http://pycgamiz.com/
Any news about our query?
It seems as if the entire CSS section for the controls is missing in your version of the modules CSS file. Please make sure you have the latest update or revert any changes you have done to the “pwinstafeed.css” file.
We have reinstalled the module and it remains the same as before. We do not know what the problem may be. Can you help us, please?
It appears as if the issue remains, the CSS files are incomplete. Please make sure you have the latest version available and that there are no theme specific overrides of the CSS file. If you’re still experiencing issues and need our help we are going to need access to your backoffice as well as working FTP credentials.
OK, how can I give you access by private?
Easiest way is to contact us through our profile.
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