Tean supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

The package could not be installed. No valid plugins were found.

First unzip the downloaded file, then inside you will find plugin file named ap_audio_player.zip -> this is what you upload to your wordpress panel.

After installation admin interface in the plugin doesnt work as expected?

In most cases this is usually either a conflict with a theme or another plugin.

Try changing theme and/or moving the completely different computer for a test, or deactivating other plugins if possible.

If you get a following alert message when running the shortcode in a page:

Failed to select playlist! Make sure that element: ” some name ” exist in playlist list! Quitting.

You have probably generates shortcode at some point and then later on deleted the playlist which that shortcode uses (active_playlist shortcode attribute). Generate the shortcode again.

How to use multiple players in the same page?

Help file -> Shortcodes section

Show more

Contact the author

This author provides limited support for this item through this item's comments.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy