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350 comments found.

Hello, I have been using this plugin for a long time, but since the 4.8.1 update scroll to zoom no longer works as it did. When you attempt to scroll to zoom it displays a message that says “Use ctrl + scroll to zoom the map”. Is there a way to disable this in the plugin?

Additionally, it now requires two fingers to move the map on a mobile device, which we would also like to revert back if possible.

Hi,

Unfortunately, these are features that are a part of Google’s API, and they have changed the behavior of the map in mobile, independent of our code or the version of WordPress.

Thanks for your response, and I understand that Google has made a change to their API. However, it appears that you may be able to update your code to revert back to the previous behavior, at least this Google API documentation indicates that:

https://developers.google.com/maps/documentation/javascript/interaction

Hi

Just installed the plugin and added a location, which is fine in the preview, when I add it to the map I get a place marker in the middle of the ocean i.e. a map with a blue background and no capabilities to zoom etc.

Sorry it does zoom, the location created is in the UK and is placed off the coast of africa in the middle of the ocean

Hi,

It’s possible that the location might be having trouble getting geocoded properly.

Would you be able to try recreating the location? If this still doesn’t work, it is possible to manually drag the marker to it’s proper location.

Hi,

After installing the plugin and trying to setup locations etc the map does not display in the backend of wordpress… I keep getting this error:

“Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

Please can you help me fix this?

Thanks

Hi,

Would you be able to open the JavaScript console and post the error log?

Do you have any other plugins or themes that use Google Maps? This, and an improperly configured API key are the most common causes for this loading error.

Hi,

After installing the plugin and trying to setup locations etc the map does not display in the backend of wordpress… I keep getting this error:

“Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

The console shows:

map.min.js:2 Uncaught TypeError: Cannot read property ‘offsetWidth’ of undefined

Please can you help me fix this?

Thanks

I already tried deactivating all plugins and changing theme

I was missing the API key. Sorry

Hi! after wordpress upgrading to 4.8.1 all my maps cant be loaded – always shows “loading” icon.

Hi,

Do you have an API key setup for your site? If so, would you be able to send us the contents of the JavaScript Console in your browser’s developer tools?

HI There,

I would like to add an route suggestion to the map, I guess I can do this with this plugin.

Can you please advise?

webgeluk

webgeluk Purchased

Furthermore I need my map displayed as full-width. Please let me know if you need login credentials in order to check.

Hi,

Making the map full-width will depend on your site’s theme and CSS and isn’t a feature we have built in as a result. We unfortunately can’t code this custom CSS for your site as a part of support.

For the route suggestion, we do support the ability to get directions from one point to it’s destination via car, and the ability to drag the route to adjust it.

odivius

odivius Purchased

Hello,

Is it possible to put links outside the map that directs to the different markers? So when you hover over or click on them the infowindows pop open.

If so, can you help me on this?

Kind regards, Thomas

Hi

Unfortunately, our plugin doesn’t have a feature for this, and would require custom Javascript code depending on each site, as well as modifications to our plugin.

Hi

I am looking for a WordPress map-plugin that meets my needs.

I found your plugin but I don’t if it works for me or not.

I have a database with about 300 markers to show on the map (branches of a company). Data are stored as XML/MySQL/CSV/XLS files and columns are “Latitude, Longitude, Address, Telephone, Fax, Email, Website, BranchType”.

- I need a plugin that can work with my database to show the markers on the map by their latitude and longitude.

- The color of each marker should be different. “BranchType” column determines the color. Branches are (Commercial, Service, Maintenance).

- When user clicks on a marker, details of the branch from the database (Title, Address, Telephone, Fax, Email, Website) will be shown.

- Beside database, the website administrator must be able to manually edit/delete one of the markers or add a new marker with new information to map. Actually I need the database to one-time-import the data. After import, no change to the database is required.

Nevertheless can I use your plugin for my website?

I need to make sure about that before purchasing it.

Thank you

Hi,

Our plugin does allow entering locations by latitude/longitude, and you can set custom images to get different marker colors.

You would be able to put all the branch details on click in our infowindow content. The marker color/image, location coordinates, and information are all editable after the fact.

What we don’t support is importing/connecting to your custom database. Each location from your database would have to be manually created and would be independent from your database.

a8

a8 Purchased

Hi,

I can use the plugin fully in the back end but it just doesn’t show on the front end – my web developer says the plugin needs to be updated to be compatible with Google API.

Do you know when you’ll release an update?

Thanks

Hi,

Our plugin does use Google’s API to function, but you have to create your own API keys.

Have you created a Google API project with the Google Maps API enabled?

If not, here is a guide from Google on how to get them. You would need to get those keys and enter them in our settings. If there are no other issues or conflicts, it should then work. https://developers.google.com/maps/documentation/javascript/get-api-key
webgeluk

webgeluk Purchased

Hi There,

how can I change the zoom of the map: https://nyugimelo.hu/kapcsolat/ ? The default zoom under Google Maps/Map Setting is grayed out.

Thanks a lot,

webgeluk

webgeluk Purchased

on the front-end by pusing ” – ” the map won’t zoom out and I can’t move the map in any directions…. Could you please advise?

Hi,

Your site is loading multiple copies of the Google Maps API, which is causing javascript errors and this double loading causes our plugin to malfunction

There is a smaller map at the bottom of the page. If you remove that map, does the front end map from our plugin work?

As for the greyed out settings, there is a little map on that page. You can move and zoom the map around and those settings adjust. You can enter an address, or latitude/longitude and press “Find on Map” to set this to a specific position.

webgeluk

webgeluk Purchased

Hi,

the API issue was resolved, thanks. The zoom issue remaind, I tried to zoom out on the little map, but didn’t work, https://nyugimelo.hu/kapcsolat/

can you please advise?

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