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1060 comments found.

gossy

gossy Purchased

I am really disappointed that after buying your two plugins – Responsive FlipBook Plugin & Pdf one. I am not able to configure it and unable to add pdf book :(

Hello,

Please contact with our support service at https://mpc.ticksy.com/ in order to recive direct help.

Make sure to provide more details what is happening + wp-admin access, so they could help/assist you.

Cheer

Hi, I have purchased Real3D FlipBook WordPress Plugin, and facing serious issues with the plugin and the support is very bad.

Now looking around for a good alternative solution. Is it possible to share a flipbook item to LinkedIn, FaceBook or other Social Media?

Thanks!

Hello,

Unfortunately, Flipbook does not have sharing feature build-in. You can still share page/post where book is implemented.

Cheers

Thank you very much for the quick response! I will consider this solution. Very good.

You are welcome :)

Hi

When adding the bookshelf, the books do not appear to sit in the middle of the bookshelves, but float above it – it looks weird and not like on the demo. Is this a bug or can it be changed – installed locally, so cannot provide website access.

Hello,

Most likely your theme or other plugin is overwritting bookshelf CSS styles. We cannot help without access to your website.

Please upload it temporary somewhere online and contact our support service at https://mpc.ticksy.com

Cheers

Very nice plugin. I have a question…. Is it possible to make the overlay in the popup window less than a full screen in width and height? as in a lightbox that does not stretch the entire width and height of the screen? Ideally, I would like to make the overlay transparent (already figured out how to do that), and to have the “X” that closes the popup window at the periphery of the flip book page (currently it is in right upper corner of full screen) and for the “X” to be clearly visible (“X” is currently invisible on a dark background when the overlay is transparent). Whatever help provided would be much appreciated. Thanks.

never mind… I already answered my question… the solution was using a different lightbox and/or popup plugin, and embedding the Flipbook shortcode in that… Thanks!

Glad that you have solved it :)

Hi ! Pre-sale question : Is it possible to create interactive menu anchor for the summary ?

I mean to click and being redirected to the page…If yes does it mean that we need to create each page in html ? I would like just to load pdf files : 1 page=1 pdf

Hello,

You can use our “Table of Contents” feature. It can be seen on our preview http://rfbwp2.mpcthemes.net/ Please open “Alice” book (first one from the left) on 3rd page.

You can convert whole book from single PDF file and then add “Table of Contents” via Flip Books->Edit Pages into particular page. It will also require to add “Titles” for pages listed on “Table of Contents”.

Cheers

the plugin does not work properly and MPC are not giving me an answer. What I can do? TICKET #1289817. Thank you very much

Hello,

Your support ticket has been replied already.

Please update it with needed details, so our support agent could check what is happening.

Cheers

Hi – How to set Z-index for flipbook when in full screen? There is currently conflict with Ultimate AddOn for VC (row separator feature) where the row separator is higher index than the full screen flipbook.

Hello,

This can be done in Flip Books->Theme Cooperation Settings.

You need to implement CSS selectors of elements, which are covering Flipbook in FullScreen mode.

Please contact with our support at https://mpc.ticksy.com they will help you find correct selectors and implement them into this setting field.

Cheers

After adding several hundred flipbooks the plugin started to slow down on the admin side (5+ minutes to load). Now the plugin is not working all together to see the bookshelf or add a new flipbook.

After attempting to load (roughly 5 minutes or so), it just loads a blank page.

Memory is set to 96mbs.

Also opened a ticket on your support.

Hello,

Please continue communication with our support. There might be solution for this problem.

Cheers

Thank you and will continue support there as we are still having issues.

Alright,

It looks like our suuport agent has already implemented solution for you.

Cheers

I have sent a support message yesterday, and have not heard back yet – the flipbook is not working. Please let me know, thank you.

Hello,

Your support ticket has been already updated. Please follow solution provided by our support agent.

Cheers

hi i had error with betheme navigator menu pls refer to pic : https://prnt.sc/gl54ni how to fix it?

Hello,

This can be done in Flip Books->Theme Cooperation Settings.

You need to implement CSS selectors of elements, which are covering Flipbook in FullScreen mode.

Please contact with our support at https://mpc.ticksy.com they will help you find correct selectors and implement them into this setting field.

Cheers

Within the flipbook are the templates editable? What I need is a flip book without the centre left/right shadows.

I have purchased other similar plugins that have not worked. Do you provide a refund for not fit for use purposes?

Hello,

This shadow can be easy adjusted or removed with a single line of CSS code which we can provide you. For example:

.flipbook div.fb-inside-shadow-left,
.flipbook div.fb-inside-shadow-right {
    opacity: 0;
}
We will consider every refund request individually… General Envato rules for refunds can be found here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Before requesting refund make sure to contact with our support at https://mpc.ticksy.com, so we could at least try to figure out solution for you :)

Cheers

Feature Request: Enable comments per flip book page, with option for a check box on each page, e.g. for getting approval for each page (check box) and being able to comment on each page.

Alright,

Request received and goes on ideas board, but this would be hard to implement with current Flipbook backend construction.

We will need to rework Flibook backend eventually in future, but it will not be near few months.

Thanks for sharing this idea with us :)

Cheers

HI,

I’m interesting to use your plugin with pdf of 12-60MB. I have some presale question:

- is possible to show the number of amount of page of the pdf in the visualization?

- there is a search by page number option? So i can go directly on page number 34 without passing all the pages?

-if I have a pdf of 60 pages, I have to add individually all the 60 pages or the plugin create the flipbook from the entire pdf file?

-the speed load of the flipbook increase considerably with the size of the pdf? So, ithe plugin is supported also for PDF of 60MB and bigger?

Thanks in advance

mpc_mateusz

mpc_mateusz Author Team

Hello,

Plugin will require PDF To FlipBook Extension (https://codecanyon.net/item/pdf-to-flipbook-extension/11219800?s_rank=7) in order to convert PDFs into Flipbooks.

1. There is pagination option in Flip Books->Book Settings

2. We have got “Table of Content” feature, so you could go directly for selected pages.

3. It will create whole books from PDF, but any interactive/HTML content like links, videos etc. needs to be added individually to each page.

4. Plugin with PDF To FlipBook Extension converts PDFs into images. We have got build-in lazyload feature which reduces impact on page load. So, only current + nearest pages are loaded at once.

Cheers

hahaguy

hahaguy Purchased

hi, my server admin send me this below;

Javascript virus signatures detected: (6) public_html/wp-content/plugins/responsive-flipbook/massive-panel/ace/snippets/r.js

public_html/wp-content/plugins/responsive-flipbook/massive-panel/ace/snippets/lua.js

public_html/wp-content/plugins/responsive-flipbook/massive-panel/ace/snippets/python.js

public_html/wp-content/plugins/responsive-flipbook/massive-panel/ace/snippets/java.js

public_html/wp-content/plugins/responsive-flipbook/massive-panel/ace/snippets/haskell.js

public_html/wp-content/plugins/responsive-flipbook/massive-panel/ace/snippets/php.js

how to solve it?

mpc_mateusz

mpc_mateusz Author Team

Hello,

Those files are part of ACE library used in Flipbook.

Please update your Flipbook plugin to latest version in order to make sure that there is no additional code injected into those files.

After that, run virus detection again, if still getting those notification that mark those files to be ignored by antivirus detection.

Cheers

profadem

profadem Purchased

I submitted a ticket, How long its take to reply ?

mpc_mateusz

mpc_mateusz Author Team

Hello,

Usually it takes up to 24h, excluding holidays and weekends for our support agent to reply.

Cheers

Hi,

Does Responsive FlipBook Plugin have issues with caching plugins such as W3 Total Cache?

Thanks!

mpc_mateusz

mpc_mateusz Author Team

Hello,

Nope, it will work fine. You just need to make sure to flush cache after making changes in Flip Books settings panel.

Cheers

Can I turn the page by clicking anywhere on it? (instead of using the arrows on the bottom or curling the corners) Arrows on pages would be useful as well; just like lightbox galleries… I guess another flipbook plugin has this feature.

mpc_mateusz

mpc_mateusz Author Team

Hello,

Nope, unfortunately it is not possible with our plugin for technical reasons.

Each book page can contain HTML content like links + there is an option in Pages settings to add linking to whole page, so it would interfere with this kind of page flipping.

Cheers

Looks great but I’m not going to purchase code that hasn’t been updated in almost a year.

mpc_mateusz

mpc_mateusz Author Team

Hello,

Flipbook works perfectly fine with current Wordpress version.

Our devs are currently working on multiple projects, so we need to wait at least few weeks for new Flipbook update.

Cheers

Flipbook looks PERFECT, I just find it hard to believe you haven’t found any bugs or felt the need to improve the product in the past ~11 months. Looking forward to an update!

mpc_mateusz

mpc_mateusz Author Team

Fair enough :)

There are always some minor bugs you can find in any software.

Cheers

djsteven

djsteven Purchased

Hi Guys I opened a Ticket long time ago, the issue wasn’t solved and today when i tried to enter to do follow up is saying this “Sorry, the support license on this ticket has expired. The ticket owner will need to extend their support license and submit a new ticket.”

This is the ticket https://mpc.ticksy.com/ticket/1053050/

And the problem wasn’t solved yet, i don’t want to extend the license.

So please give me an answer on this comments.

mpc_mateusz

mpc_mateusz Author Team

Hello,

We have refreshed license details inside support ticket, your support expires on April 12, 2018. So, you should be able to continue communication with our agent inside original ticket now.

I have reviewed your ticket and you have been provided with custom code to solve issue related to hard covers.

This solution or sometching similar will be included in Flipbook update.

Cheers

can this be resized to fit in any column?

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