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Hi, can I please get an update on my support tickets submitted last Thursday? I attached screenshots and links but all you do is ask me to create more screenshots.
I have a real problem with the indexing not working & Reactive loading 22mb of html on page load, this is breaking my site and really need a resolve asap or a refund.
My support ends in 4 days so please pass this to developers so we can close the ticket?
hope everything is going well out there,
please co-operate in our support forum with our support team,
we provide support via our support forum.
and for your information, we don’t accept refund request so it will be better if you can help our support team with all the information needed.
thank you for your understanding
Hi, I have co-operated in the forum but no-one is answering, I posted last Thursday and had one reply saying “we are working the the performance update feature”, then on Monday saying delay was the weekend. Fair enough but Thursday & Friday were not weekends?
Since then I posted again with no reply? Can you tell me how I can resolve this, if no-one reacts to support tickets this is my only solution?
I’ll leave it now, there is no point in going forward if its breaking my site..
please check your tickets, thanks
Hello, I have a problem with the loading time on page and sometimes the pagination doesn’t work causing the page to load even slower. I wrote a ticket but the support time doesn’t answer. What do I do?
Hi … great looking plugin I just have a quick question … with the property and mapping demo … I see the Google map integration is included … but is the custom property post type, connected to the mapping part of the plugin?
Many thanks in advance
Greetings from Redqteam
and thanks for your feedback,
Yes the custom property post type is connected to the mapping part of the plugin ,
Let us know if you have more query
Cool … thanks for the quick reply … have a few of your plugins on my shopping list thanks again
you are very welcome
This plugin is so great ! Thank you !
Bu i want to ask, is it i can remove & and only display & symbol ?
This happen when my post title consist of to word. (Example: Accountant & Money)
Sorry. The problem right now is the “&” symbol display as amp; instead of only the symbol
yes the & symbol dispaly as amp; we have reported this issue to envato so that we can change the name
Hi, I bought this yesterday plugin that seems to work very well. I only have a small problem with the search by date. I created a meta in woocommerce products containing a date (created with your other plugin “Wp-builder”), but when I set the search to date on Reactive, the search does not work well. From what I understand this happens because in the url rewrite, after the meta name, are added “[start]” and “[end]”. For example like this “www.site.com/search-page/?custom_date_meta[start]=2017-02-23&custom_date_meta[end]=2017-02-23&pagenumber=1”.
How I can resolve this? Thanks in advance.
Hope you are doing fine,
However for support please write to our new support forum https://redqsupport.ticksy.com/
so that our support team can have a look at it.
NB: please attach all the necessary information like screenshots of your issues and admin credentials in your ticket so that our developer can have clear understanding of your issues.
our support team will get back you after replying to the previous tickets.
Thank you so much, I opened a ticket as recommended.
welcome our support team will contact with you soon
Is there any sample data as per demo?
hope you are doing well,
sorry there is no sample data as per demo
but you can contact in our support forum
to get the information to setup your site as per demo
hi, i would like to use your filter plugin with custom post type (portfolio project) to get a simple search system as here: http://www.fuksas.it/it/Progetti/Griglia
- drop down filter
- ajax mode
- date filter with line scroll
thanks for your interest,
hope you are doing great,
yes our plugin do support drop down filter, ajax mode, data filter with line scroll.
let us know if you have more query
you can have a look at our demos, docs, and videos for more infomration
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