49 comments found.

Hi, I’m having an issue whereby .pls and .m3u work perfectly but mp3 causes the app to display “stop working” when in simulator, although I can hear the station in the background playing just fine. Is this an emulator issue? I’m without a device to test on at the moment.

Hi, please test on real device.

Thanks, Sandy

Hi, AdMob Banner and Interstitial installed?

Hello. With these problems, all figured out. The APK file was created successfully. Now only the question: The application does not work on some devices (not installed). Example: xiaomi redmi 3 pro can not install. How to fix these problems?

Hi,
What is the error it is giving on these devices ?
Thanks,
Sandy

Radio is not installed on this device. (xiaomi redmi 3) An error during installation. On the other device is set properly.

Okay, let us look into it.

Thanks,
Sandy

Hello Sandy, please reply to my emails, I would like to make new changes to the application, but first I need you to tell me about the bugs pointed out in the emails I sent.

Hi, let us look into your email.

Thanks,
Sandy

Hi, please share your email address. There are lots of emails from our customers and it is difficult to recognize when codecanyon username is different from email. Please email us again and write your codecanyon username as well.

Ok! sent…

Hello. How to fix, share through, what would the links lead to our application? In which file to change the Share via?

Hi, will get back to you on Monday as support team is off for the weekends.

Thanks,
Sandra

Hi, Figured out it was prescribed path to your application. We rewrote, as you have in the screenshot. How can I remove the “more apps” section from the drop-down menu?

Hi, please email at support@desk87.com and please don’t forget to mention your username from codecanyon if your email username is different from your envato username.

Thanks,
Sandy

I’m waiting for the response, the bug that duplicates the user’s connection to the shoutcast server quoted in the email is very important to fix, I’m getting a lot of criticism about the app consume lots of data, when I used another apk I did not have this problem now after the update are Voting with only 1 star and this is not good for us.

Hi, what is your email ?

OK got it. We are onto it now.

Wite88

Wite88 Purchased

When will you fix the error with Xiaomi phones ???

Hi, it is already fixed.

Wite88

Wite88 Purchased

You did not tell me where and what I need to fix. What would have worked in our application.

Hi. When new update for Android 7. With Android 7 app doestn’t work correctly. When phone goes to sleep mode app is stopped.

Hi, we tested it on 7.1.1 and it is working fine.

I dont think so. I have 14 users with 7. and app crashed, you make new apps and dont update this one, this is not cool.

Can you send crash report to our email ? Our email support@desk87.com

Hello, I download the xml file in dropbox, but still nothing in the apps

Email us the Dropbox link of xml you are using at support@desk87.com

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