Support for QwikTest - NexGen Online Exam & Quiz Software

Support for QwikTest - NexGen Online Exam & Quiz Software

Cart 390 sales

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Popular questions for this item

Pre-requisites – Before purchase, read the following

Most Important

  • PHP >= 7.4.10 and MySQL >= 5.7.24 is must. Currently, we only tested MySQL, MariaDB or Postgress is not yet tested.
  • Currently, the application is not translation-ready or doesn’t have RTL support.
  • Currently, the system doesn’t include a payment gateway. QwikTest is primarily implemented to help educational institutions and companies conduct tests for their students and employees internally. In the coming updates, we will implement a store with payment gateways but no ETA.
  • Supports all modern browsers, including Chrome, Firefox, Opera, Safari, and Edge. Internet Explorer is not supported as it is discontinued.
  • Front-end source code implemented in Vue.js (Unminified Vue Source) is not included in the Regular License and will be provided upon the purchase of the Extended License.

PHP Version

  • QwikTest requires PHP v7.4 with the following extensions enabled. PHP 7.4.10 is recommended.
  • OpenSSL PHP Extension, PDO PHP Extension, Mbstring PHP Extension, Tokenizer PHP Extension, XML PHP Extension, Ctype PHP Extension, JSON PHP Extension, ZIP PHP Extension, FileInfo PHP Extension, BCMath PHP Extension, GD PHP Extension

MySQL Version

  • QwikTest requires a MySQL database with support for JSON columns. MySQL 5.7.24 is recommended. Currently, we only tested MySQL, MariaDB or PostgreSQL is not yet tested.

Hosting Services

  • QwikTest requires Linux-based shared hosting with CPanel or Cloud VPS. While QwikTest works just fine on shared hosting, there might be limitations; thus, we suggest using a VPS for better performance.
  • QwikTest works on all major managed hosting providers (GoDaddy, NameCheap, BlueHost, SiteGround, HostGator, etc.) and Cloud Providers (AWS, GCP, Azure, DigitalOcean, etc.)

Application Server

  • QwikTest works on both Apache and NGINX. QwikTest is not compatible with Hostinger LiteSpeed web server.

SMTP Mail Configuration

  • The application MUST HAVE a working SMTP configuration for user registration, and password resets. Without it, you will get error 500 on registration.
We cannot provide refunds or fixes that are related to your web hosting or server environment. Therefore, if your hosting or server environment is different than what is listed in the above section, you’ll need to determine if it will work before purchasing. Server setup and configuration are not in our scope of support. Please raise a ticket on our support portal if you have any issues with the installation within the QwikTest application.

Support Policy

When can I request support?

  • If you have issues with the installation or configuration of functionality within QwikTest.
  • If something is not working in the way it should in the demo.
  • If you find bugs or security issues.
When is support out of the scope of Qwiktest?
  • Requesting new features or enhancements of existing features.
  • Requesting customization services.
  • Integration with 3rd party applications (Tools, POS, ERP, SAAS, CMS, etc.)
  • Integration with a new payment gateway.
  • If the application core files (PHP, JS, VUE, CSS, HTML, BLADE, JSON) files are modified or edited in any way, we will not provide support unless all files are restored to their original form of the corresponding version.
  • If the Database is modified (creating, updating, or deleting) manually, the support is void until a fresh install is done or a backup of the original Database is restored (if available)
Channels for Support? We respond to item comments, but to get faster support, create a ticket on our HelpDesk Portal. Usually, we respond to tickets within 24-48 hours. However, in some cases, it can take a max of 3-5 business days, depends upon the volume of issues you mentioned in the ticket.

Refund Policy

You can’t get a refund once the item has been downloaded in any circumstances. Read twice all pre-requisites and check our demo and docs thoroughly before purchase our item. (Kindly Check Here)

We DONT provide any refund for the EXTENDED LICENSE, whatever may be the reasons. Please ensure you verified everything before purchase. If you need clarifications, kindly contact us.

Kindly buy if you feel the script features works for you. We won’t offer a refund in most cases unless we feel it is a genuine request and is according to the Envato refund policy.


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