11 Reviews

for Customer Support

I already gave a 1 star review, but I would give a 0 (if I could) to this plugin after the authors response due to his impoliteness and rudeness. Author claims he explained to me by email how to fix the bug, but the thing is that : 1- I've never contacted him for anything 2- This bug shouldn't be there in the first place. What a delusional jackass.

To which QuipCode responded:
"I don't tolerate abuse and you are an abusive and rude customer. No more support or contact will be provided and you have been reported to Envato."

As a customer, I can give whatever rating I want if I'm not satisfied with the product. When I did that, you replied with an incorrect statement and you even said I couldn't follow instructions you provided me. I had to put you back on track, cause I never contacted you beforehand. I would report you too, no need. You shot yourself in the foot, thing delusional people do when they loose control.

for Flexibility

Well functioning product with everything you need. Easy to use. Extremely responsive support. Would buy it again.

for Design Quality

Great plugin and makes it very easy to invoice clients and get paid.

for Flexibility

Very simple product with limited options to set default values or create company invoice profiles/templates. We trade in the UK with a VAT tax rate of 20% but this has to be entered manually into every invoice, and when entering individual items you have to enter the ex-VAT price since the script will automatically add on an extra 20% (no option to enter product prices with the tax included and have the default rate calculated into the subtotal).

It probably does the job if you want a barebones invoice system with some sort of database storage, but if you want custom auto-numbering invoices, default values and other conveniences then I didn't find that in this script - at $40 it was expensive enough that I leave this review because that money isn't coming back - if it was like $12 I would have kept the script without complaint but at this price point its a bit of a con.

QuipCode

Author response

Hi there,

We actually believe $40 is very cheap for the amount of time and effort that as gone into this product, as well as the value our users receive from it. Any other invoicing system will charge more than $40 PER MONTH so I think Quip Invoices is a great deal.

As for your other comments I believe you may have misunderstood how the plugin works. This is definitely our fault and we must improve how the plugin acts to make it more obvious but you can certainly achieve what you want using Quip Invoices.

Regards,

QuipCode

for Customer Support

Interesting customer support, always available and ready to help. and the plugin have a friendly user interface. Thanks.

for Customer Support

The best customer support I have received from any author on codecanyon. Highly recommended. :)

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

by
by
by
by
by
by