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Popular questions for this item

No rates are displayed in the cart/checkout? I am getting “There are no shipping methods available” in the shopping cart.

When setting up this Purolator plugin, there are a few things to check if you are not getting shipping rates in the cart or checkout.
1. Check the entered Purolator API Production credentials. Click “Validate Credentials” button to know that this is working.

2. Make sure you’ve added “Purolator” method a Woocommerce Shipping Zone. For example, add it to the “Rest of the World” shipping zone.

3. Ensure some services are selected (ie. Express, Ground, etc).

4. Ensure the Products in Woocommerce have Shipping Weight and Dimensions entered for them.

5. In the plugin settings, try to disable “Shipping Class Rules” if you’ve got them enabled.

6. Check the “Rates Lookup Logging” feature—this will tell you what is being calculated in the checkout—and whether the plugin was able to get rates for the cart.

How to set up Purolator in a Shipping Zone? (Woocommerce 2.6+)

You will need to add Purolator to a Shipping Zone. (This feature exists in Woocommerce 2.6+ If you are using a previous version of Woocommerce, you do not need to worry about this). Also, ensure you have updated this Purolator plugin to at least version 1.5.7+ (If you’re not sure, just update the plugin to the current one available as a download in your CodeCanyon downloads page).

Steps to Add Purolator:

  1. Go to the Shipping Zones page (Woocommerce > Settings > Shipping (tab).
  2. If you want Purolator for any area, click on the “Rest of the World” Shipping Zone.  If you want Purolator for only a specific zone, click on the zone(s) that you want to add Purolator to.
  3. Click “Add Shipping Method” button (bottom right). Then Select “Purolator” from the dropdown.
That’s it! Now Purolator will be an active shipping method.

Screenshots of setting up the Shipping Zone

Initially, your Shipping Zone page will look like this. Scroll down and click on the “Rest of the Word” shipping zone. \\ Then click the “Add Shipping Method” button \\ Then Select “Purolator” \\ You’ll see “Purolator” Enabled in the “Rest of the Word” shipping zone. \\

That’s it!

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