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Reviews for Puerto Family Tree Builder SAAS

Reviews for Puerto Family Tree Builder SAAS

Cart 229 sales
Recently Updated

19 Reviews

for Customer Support

I do not recommend buying from this author. The code quality is terrible. The support is very bad. There is a doorway in the script and activation does not work on the side of their server. Money is not returned. I don't recommend spending money on this site.

Author response

Hi, sorry for the late reply. Can you please email to check your issue and help you ASAP. thanks

for Customer Support

Its been over 3 months, support is not answered to my question. This is a waste of money and time. I do not recommend this to others. Also, there are too many bugs in the code.

Author response

I did a search in my inbox to see if you send me an email and that what I found: https://ibb.co/W2gRDKW
first if all I didn't notice the email you can simply just email me again so I can notice it.. 2. The payment methode is on the documentation step vy step.. 3. The code changes is not in the support ticket

for Bugs

Its a nice Script I like it. but there are some bugs/not fine working functions.
1. Zoom function is not working fine. On Mobile phone is very bad
2. Pdf export. I can just export a small part of the whole tree because it prints just A4. The quality is also not fine
3. You can add person without enter name and then the box has different high so the persons are not one the same line
4. Is not optimized for php 8
5. If I add a person then it's jumping/zooming to the first added person. Then I have scroll again to the new added person

for Customer Support

The author went out his way to assist me as a customer.

He is open minded and listens to what his customers are asking for in terms of features.

This script can only get better and we are glad to be using it for our users.

for Customer Support

The admin was very helpful and fast at the support

for Other

The developer has stopped responding to me
No updates
No bug fixes
Poor script
development seems to have halted

its a shame, as I really liked this script and there was so much potential

Author response

I don't know what are you talking about, I just updated the script in "15 October" it is less than a month :/

for Customer Support

You are the best. Thanks for the support. I recommend everyone to buy the author's sites.

for Other

I told the Admin to fix some of the issues and he did. I appreciate someone that listens and so I leave this review as a thank you for the assistance and for listening. Not so common to have a dev listen these days. He even responded with an email, and that's super helpful. I recommend this guy and his web scripts.

for Design Quality

Excellent design and great customer support form Khalid.

thanks

for Feature Availability

it's a hard to find script... and the author can provide a very good script with all features i need. You deserve to get 7 stars, but the limit is only 5. :)

for Customer Support

I paid for a Fiverr developer who couldn't figure it out an issue. I emailed Puerto directly and he fixed the issue. We emailed from very different times zones and he made it work. I highly recommend him and his products.

for Customer Support

I would like to thank PuertoKhalid for his excellent support and availability. he was very helpful and fast. The script is awesome and soon will be one of the best family tree scripts available on Codecanyon. Keep up the good work.

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