138 comments found.
Hello in class-settings-favorites.php line 826 : esc_htmlesc_html__( ‘Clear’, ‘woocommerce’ ) make fatal error – please update the plugin – there was some issues i told you – but no update in almost 1 year Regards
I could find two tickets under this username, but on both of them I did not hear back from you and closed the ticket due to inactivity.
This error has been fixed for the next update, which you are right, has not been uploaded yet. I will try to prioritize some fixes on this and release soon.
The plugin is not WPML compliant, could you please proceed to refund ?
I apologize for the delay in responding to your ticket. If you wish to have a refund you will need to initiate the request through the CodeCanyon Refund form. Authors do not have access to this type of information.
hello, had a presale question is the plugin had a full variation support ? example : - A variable product with 2. variations one in stock the other nor, so the notify appears anly on the variation with no stock
- same example but with more than one attribute Thanks
Yes, it does support variable products and will show or hide the form depending on which variable is out of stock.
If you have any other questions, please let me know!
hi really great plugin !!! works very well. But i will be best with complete customize for instance in favorite-products account endpoint, product loop , maybe a template override or at least a filter. Otherwise a must buy plugin. Regards
I’m glad to hear you have been enjoying the plugin! Thank you for your feedback as well. I’ve made note of these suggestions in our project list for consideration in our next update.
Please note that we do support template overrides for the email content right now. There are also many filters built in to the plugin already but if you were looking for a particular place and couldn’t find one that helped please let me know.
hi, find issue, Fatal 500, i used Rest API to create products (POST /wp-json/wc/v3/products/ ....) i get Fatal error, the cause : [25-Jan-2022 14:21:47 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_regular_price() on bool in /var/www/vhosts/mywebsite/httpdocs/wp-content/plugins/woocommerce-bolder-product-alerts/inc/emails/class-email-sale.php:207 – if desactivate plugin it works so now i desactivate plugin ;-((, any idea how to fix that issue. Regards
thanks, just created the ticket – Regards
PRESALES QUESTION: Hi Bolderelements Team, Has this plugin been tested with the latest version of WooCommerce – V.6.0? Your compatibility list only goes up to V.5.7.x and was last updated 3 months ago. Just want to make sure it’s compatible before purchasing. Thank you inadvance, - Kevin
Hi Kevin, I’m happy to answer any presale questions you have!
Yes, this plugin is compatible with WooCommerce 6. We have not found any issues in testing with their beta. Unfortunately we don’t always get the option in our CodeCanyon settings to update the version number right away but we will as soon as it becomes available. I apologize for any confusion.
Hi Bolderelements, Thank you for confirming that. Is it possible to have the system push the emails through to ActiveCampaign If they sign up to an out of stock item?
I’m afraid I do not know much about that particular service. Is it intended to handle all of your WooCommerce emails? Or are you referring to just the customer’s email addresses?
This plugin uses the same email class as all of your other WooCommerce emails so any plugins that interact with WooCommerce emails should also interact with these. There are many filter functions in both our plugin and WooCommerce that would help you customize any functionality as well.
Hello before I purchase this plugin can I make it only to show “favourite” on product page not categories or where a big list of items are shown? and can you somehow make the button smaller that maybe says “Alert me when on sale” that will be listed under where it says “Categories: Clothing, T-shirts” here: https://gyazo.com/6aa5c83e5cb6fcb90901b8c984817bb6 not where its located right now, because it shouldn’t be that important of a button it has to be on top of the product description.
Yes, you have lots of options in the settings pages to change it’s location and how it looks. If you click the ‘Plugin Settings’ link in the menu of the demo site you will be able to login and change some of these options so you can try some of the things you’re specifically looking for. There’s is both an option to display only on product pages as well as where on that page it should appear.
Hi, how can I debug the emails are being sent but not received. I see in the stats , it’s send but nothing in inbox nor in spam..how can I resolve this???? Thanks
Did the problem just start happening after the last update? Is it a particular type of alert or all of them? What about other system emails such as ‘New Order’? There are multiple free mail debugging plugins available on WordPress.org that may be able to help.
The notification is marked ‘Sent’ if the plugin reaches the wp_mail() function and attempts to send. However there is no way for the system to know if anything went wrong afterward as WordPress does not return this type of information.
Are you using any other type of mail configuration or just your root server’s email and nothing else? Most servers have an ‘anti-spam’ system in place that prevents outgoing emails if there’s more than a few sent simultaneously. We highly recommend using a different SMTP service to manage your outgoing emails.
Yes, after the very last one. I don’t use any other type of mail configuration.The emails are sent properly and received using wp wp_mail, like password recovery etc . I will try to use smtp and see what I get.
Are you using WPML on your site?
no I am not.no custom mods , nor other plugins.
Thank you. There were changes made to translate emails with WPML but it shouldn’t have affected anyone not running it. Let me disable it on my development site and test again.
Thanks.i never used wpml.and my site is clean of any other plugins except woocommerce ofcourse
anyone got this to work? I used custom smtp , I tested it and it worked properly, but I cannot get any alerts , it shows ” Email sent: 13” but nothing received in the inboxes or the junk mail. I followed all the instructions in the docs, please can you help me to make it to work?
I can’t replicate the issue I’m afraid. If your debugger says it sent then there’s nothing I can do on my end to resolve it. This means it’s a server issue.
As I mentioned before, your server/housing provider can still block an email from leaving their server if it thinks it’s spam. That’s why using a third party system to send out emails is better. I would recommend contacting them for further help.
I used a third party one already, and used a custom SMTP , it worked properly sending emails from the website, the test works fine, but the plugin just triggers the email sending in stats but never received. I changed almost everything, the server, the smtp, the emails , nothing worked :’(
I’m sorry, I guess I misunderstood your previous comment. For future debugging, I would highly recommend the plugin Email Log. (https://wordpress.org/plugins/email-log/) It logs all email exactly as they are sent so you know for sure if the emails are sending and how they appear to the customer. It shouldn’t be kept on all the time, but it’s a great tool for periodic testing. There are others, too, I just prefer this one because it’s simplistic.I used this plugin to determine a possible cause, but it would be helpful if you could follow up with a support ticket so I can better share and help resolve the issue with you. Thanks!
Thank you I will do that.I appreciate it .
I actually released an update with the changes already. Please give that a go first and let me know if it resolves the problem for you as well.
Hi,I am sorry for all these questions, please bear with me. good news, using he email log plugin helped a lot.. I received the restocking one. But I cannot receive the sale/low stock ones.. nothing being sent…what am I doing wrong? I registered as a new customer, I faved a product, and as the admin, I changed the stock bellow the limit that’s set in the settings,.. I got nothing as notification. I changed the product price with a sale price, .. nothing received too, nothing was sent in the email logs I feel I am missing something , I read the docs tens times
I tried to track the email functions, even using phpmyadmin, the restocking works just fine because the email of the user is set in the optin form, but for the sale and low stock, the email isn’t recognized at all ,so nothing being sent. I have a staging website if you can , I give you the admin creds and you test that yourself.perhaps I miss an option !I Highly appreciate your help.
No problem, I will look into it. I had focused primarily on the restocking alerts as I was able to receive sale alerts when I tested it.
Please note that the ‘low stock’ alerts are triggered by customer sales. When a customer completes checkout and the inventory is lowered, then the plugin checks if the new stock crosses the low stock threshold you have set.
yes the restocking works just fine, I tested it many times and it worked like charm, but nor the low stock and the sale one.. it would be the best alert plugin if that works.I like it already.
While I did find an issue with generating the email, I don’t see where it is necessarily prohibiting the email being sent. The problem should only occur if you are using placeholders in the email text.
One thing that may be, however, is the session generator, which is also spam proof. It ensures that only one email is sent in a 7 day period. It was added a while back when we had an issue of over sending emails. A future version is slated to have a settings option that allows you to change this interval. (This is used by both low stock and sale emails.)
When I switched to testing a new product it worked. I will say I fixed the PHP error before doing so so perhaps it is indeed affecting this.
Thanks for checking out for me. I am not sure if I understood correctly, because I tested the restocking manytimes on the same product ” I keep receiving the alert, ” I put it out of stock then in stock ” => I get the alert. The problem with the sale and the low stock, nothing happens, with new products, and I properly changed the smtp and tested them , they work properly except with the 2 cases: low stock and on sale I sent to you an admin access for my website if you have 5 mins to check that out, I would appreciate it.
Yes, what I mean is you should try a different product. The notification will always appear if it detects a price change. It doesn’t presently check whether or not all users were ineligible to receive another email. And the initial email that should have been sent probably wasn’t because of an issue beforehand.
I found the credentials in an email and logged in. Your Email Log already had a ‘Sale’ email that went out, but nonetheless I ‘liked’ a different product on the page and reduced the stock. Your log now has two additional sale emails that went out for two different accounts.
It appears to be working correctly so I do believe it’s the 7 day interval that is causing confusion. The next update will offer admins to change this value in the settings panel. In the meantime you can reduce it to 1 day if you like by modifying the file woocommerce-bolder-product-alerts/inc/class-settings.php. On Line 254 change the 7 to a 1. This will at least reduce the testing time if desired.
Also a friendly reminder that the low stock alert is triggered by a WooCommerce filter that primarily runs when an order is placed. It will not be triggered by manually reducing the inventory at this time.
It’s something I plan to look into in the future. Unfortunately the same filter is not used in this particular process so we’ll have to setup a custom method for this.
Hi, i checked the demo out and want to ask if the registered emails are just for restocking alerts? Does it mean there won’t be registered emails for sale alerts to see?
Not at this time. The sale alerts are not technically registered, it’s based on a “favorite” system. The plugin will send out emails to customers when a product they “like” goes on sale. There is currently no interface for viewing what users have liked what products.
Hello. We are using WooEvents – Calendar and Event Booking ( woocommerce connected ) . Our product is connected with this plugin. Is your plugin working on it? Thanks.
I’m afraid not. Are you looking for ways that your customers can be alerted when events they like are almost out of tickets?
I just purchased this plugin and whenever I activate, it breaks a bunch of different things. I’m using this with Divi. When I try to use the theme customizer it only shows the widget menu item or if I edit any of the pages, it doesn’t allow me to insert images from the library.
I’m sorry to hear you are experiencing some compatibility troubles. I’m afraid I have not used this plugin with Divi but I would be happy to look into any possible errors.
Please open a support so I can better help you get a solution there. If possible, please provide a copy of your PHP error log from today, and a link to a staging copy of the site where I can replicate the error (if available). At least knowing what errors have popped up will allow me to narrow down the cause.https://www.bolderelements.net/support/tickets/new/
Finally opened a ticket a couple of days ago. Thank you
Added information to my ticket a few days ago. Is there any more information you need from me?
I apologize, it wasn’t very simple to find but after a lot of back and forth with another user I believe I have found the solution. If you check the ticket I have uploaded a fix for you to try. Hopefully that will resolve the issue until the next update is released.
Hi, has this plugin been abandoned? Last Updated: June 12, 2020 After a recent WordPress update all of the social media icons on my site have disappeared and replaced with open squares. I discovered this plugin is causing the issue by deactivating all plugins then reactivating them one by one until my site broke. Can you tell me if an update to suit WordPress 5.5.1 is due please? Many thanks!
I’m afraid I am not aware of any issues with this particular plugin and WP 5.5 but I would be happy to look into it if you could please provide a link to a page where I can see this error.It would be best to handle this with a support ticket moving forward, however, so we can better share information and a solution if a fix is indeed needed. The comments section here is very limited. Please open a ticket here: https://www.bolderelements.net/support/tickets/new/
All this did was break my product page and there is no form or button. In the individual product page, the control section is blank.
I’m sorry to hear you have experienced trouble with the plugin. I’m afraid I can’t replicate this on my own site or the demo site, but if you’d like to open a ticket I would be happy to help. It may be conflicting with another plugin or your theme.
The missing form is actually the most common issue and happens usually because your theme has removed a necessary action hook or if you’re building the page using a page builder. If this is the case, you will need to use the included shortcode instead. We can only add content to the page automatically if the original WooCommerce action hooks stay in place.https://www.bolderelements.net/support/tickets/new/
Hello, We are looking for a an plug in that will Sync with there live Inventory update.
Are you referring to using a third party app to manage your inventory? I’m afraid I can’t guarantee it will work. We’ve used mostly built in WooCommerce filters in a way that it may work, but we have not tested it with any external inventory systems.
Can I send you a sample of the file and see if it would work with your add-on?
Sure, you can initiate an email conversation through the contact form on my profile. I can temporarily add it to the demo site if you like to give it a personal test with one of the email alerts.https://codecanyon.net/user/bolderelements
Hi having some issues with the plugin for restocking alerts? The email address are not being saved.
No reply on your support either
Have you upgraded to the latest version to ensure no issues there? Some similar errors were resolved in the last update.
If yes I am happy to take a look at other possibilities. We do have a slight DB issue that could cause it as well. Let me look into your ticket.
Hi, I would like to know if you use WP translation function in the source code to allow buyers to localize your plugin into their languages with Loco Translate plugin or similar?
Absolutely! Although I have not personally used Loco Translate, all pre-registered text is wrapped in a WP translation function. Some of the more important text seen by customers, such as the information around the Restocking form, is setup within your settings so that is even easier to change. (A .po file is also provided)
OK, I’ve bought your plugin and all seems to be OK, but I do not see any signs of the main functionality of that plugin – email notifications of the restock. I’ve subscribed my test user for the restock notification of the real product. I’ve revised that I’m in the list of “Registered Emails” and that my email is confirmed, then I’ve updated stock quantity for the product and was waiting about 5-10 minutes – I did not get any notifications. If I would click a manual notification then I see necessary email, but I need to have it automated… Is there any special action how I should update my stock or any additional actions to do for plugin. FYI: It’s about my live website with workable email system, so it seems that your plugin does not add necessary scheduled event into WP to check subscriptions or something similar.
Unfortunately the emails are sent instantly at this moment. We are working on a cron scheduler for larger sends, but for a single test you should have no problem. Did the notification appear at the top of the page saying that it detected a stock change and sent out emails? The colored circle next to your email also would have turned green if a successful email alert was triggered. Are you using the WooCommerce interface to update the stock quantity or a third party app?
1. No, that blue circle is still blue “Not in Stock. No Notification Sent” after the stock qty. is updated. 2. I’ve tried several ways of qty. update: – directly in the product edit screen with enabled “ATUM stock control”; – on the ATUM Inventory Stock Control screen; – directly in the product edit screen with disabled of the “ATUM stock control”; ... and nothing, the status is still “Not in Stock. No Notification Sent”. I you click to send manually – all is sent fine.
OK, I found a problem, it seems that your plugin does not support qty. control on product level (where you can set qty. per product individually) – when you uncheck the checkbox which allows you to set a qty. per product on the product edit screen, and as result you get a simple dropdown with options “In Stock”/”Out of Stock”/”Preorder”, then your plugin works. Then you simply select “In Stock” and the notification is fired… Maybe you have an idea how to provide a support for stock update when “stock control” on products level is enabled?
Okay, so yes, you are using a third party app to manage stock then. Unfortunately these systems are custom and do not go through the typical WooCommerce channels to update stock. We are re-evaluating some this year and can add this one to our list. During last year’s evaluation, the API still did not have the necessary hooks for this to work, nor did any of the third party plugins we were sent. The plugin is only designed to work within the WooCommerce core, anything beyond that requires added coding specific to the third party platform. We do not support any at this time. Especially if they have their own inventory box and do not use the one included with the WooCommerce core, that would require substantial compatibility to be added.
Please, read my last comment – I’ve found the problem and it’s around core WC method to update stock – there are two ways to control your products stock state – by changing qty. per product OR by simply change “In Stock”/”Out of Stock”/”Preorder” – all that is on the product edit screen… So it would be cool if you plugin could react on both CORE methods of stock control…
It should, but I can look into it as a potential bug with a recent WooCommerce update. For this we can definitely get working as it’s part of the core, I just cannot promise about other third party plugins as that is a whole other ball field and would take more time.
Yeah, thank you. Of course we do not care about any other third-party plugins – they should do their work through the standard way, to get know entire system and other plugins about their work (i.e. core triggers, filters, actions, so on).
I apologize for the delay. In trying to make something like this possible the update blossomed into much more and took additional time to put together. While we have not tested it with any third party inventory plugins, it’s more possible now that we have moved away from relying on the product edit form. However, because internal components are now used, we had to switch to a model that supported variable IDs for all alerts, not just the restocking ones.
None the less, the restocking alerts should be working appropriately now. We did find an issue with sending the emails, so I would encourage you to try the upgrade now and make sure that resolves the same problem for you.
Please let me know how it works out for you!
demo no work
Can you please provide further information? I do not see any issues, however please note that dashboard access is provided to visitors. Some features may be turned off or just not visible based on product settings. You can login and change settings as necessary to test based on your needs.
Any update for this plugin?
I have a minor bug fix update being released shortly, but a feature update is still in the works, much further out.
I opened the ticket #2945 on March 1, 2019 6:38 pm and no response yet! What the heck?
I apologize for the delay. It looks like you have a minor warning in your error log which has been added to the development list to address in the next update. If you would like, I can leave instructions in your ticket on how to make it go away. Generally small notices like this are released alongside the next update. It’s simply a server side message shown (instead of a more user friendly message) to tell the customer they have not subscribed to any product alerts when they try to view the list of subscriptions.
PRE-SALES QUESTION: You write in your description “After creating an account on the shop’s website user will be able to “like” an item with a single click of the “favourite” BUTTON. This BUTTON appear on the shop archive for each product and the single product page.” – QUESTION 1: Why I cant see the button function on your live preview? It shows nothing. QUESTION 2: Can i make it also appear to non-logged in users and prompt them after clicking the button to login/register ?
No problem, I would be happy to help answer any questions you have.
Visitors have access to the plugin’s settings in the dashboard, so some may alter it in a way that would seem different. At the moment the ‘Favorites’ feature is enabled, but it seems someone changed the text to ‘Receive sale alert’. (It’s also currently setup for registered users only, as described in my answer to your next question below.)
You can absolutely have the button appear to guests. By default it will appear to both guests and registered users, but at the moment the ‘Hide favorites link for guests’ option is enabled. This means the button is hidden for guests, but you can uncheck the box to enable it again.
If you have any further questions, please let me know! And feel free to click the ‘Plugin Settings’ link in the demo site’s menu. This will bring you to the plugin’s settings where you can try out the features you are looking for.
I need similar plugin for my deal community website ,I know your plugin works with woocommerce and in our website we dont use it .and we would like add deal alert to our website.so user should be able to choose keywords or they should be able to create subscription for new posts .Is there any way to use your plugin for wordpress posts . I hope I could explain .thank you
I’m afraid not without changing quite a lot in the plugins code. Almost everything is loaded through WooCommerce hooks and filters, and the emails and post/product data all come from WooCommerce classes. It would be similar to creating a whole new plugin to try and making it work for any other post type.
is it working only for registered users?
The restocking alerts are for both users and guests, but the sales notifications and low inventory alerts require user accounts as they require customers to have ‘liked’ an item.