Yes, it does support variable products and will show or hide the form depending on which variable is out of stock.

If you have any other questions, please let me know!

hi really great plugin !!! works very well. But i will be best with complete customize for instance in favorite-products account endpoint, product loop , maybe a template override or at least a filter. Otherwise a must buy plugin. Regards

I’m glad to hear you have been enjoying the plugin! Thank you for your feedback as well. I’ve made note of these suggestions in our project list for consideration in our next update.

Please note that we do support template overrides for the email content right now. There are also many filters built in to the plugin already but if you were looking for a particular place and couldn’t find one that helped please let me know.

Hi Kevin, I’m happy to answer any presale questions you have!

Yes, this plugin is compatible with WooCommerce 6. We have not found any issues in testing with their beta. Unfortunately we don’t always get the option in our CodeCanyon settings to update the version number right away but we will as soon as it becomes available. I apologize for any confusion.

Did the problem just start happening after the last update? Is it a particular type of alert or all of them? What about other system emails such as ‘New Order’? There are multiple free mail debugging plugins available on WordPress.org that may be able to help.

The notification is marked ‘Sent’ if the plugin reaches the wp_mail() function and attempts to send. However there is no way for the system to know if anything went wrong afterward as WordPress does not return this type of information.

Are you using any other type of mail configuration or just your root server’s email and nothing else? Most servers have an ‘anti-spam’ system in place that prevents outgoing emails if there’s more than a few sent simultaneously. We highly recommend using a different SMTP service to manage your outgoing emails.

Yes, after the very last one. I don’t use any other type of mail configuration.The emails are sent properly and received using wp wp_mail, like password recovery etc . I will try to use smtp and see what I get.

Are you using WPML on your site?

no I am not.no custom mods , nor other plugins.

Thank you. There were changes made to translate emails with WPML but it shouldn’t have affected anyone not running it. Let me disable it on my development site and test again.

Thanks.i never used wpml.and my site is clean of any other plugins except woocommerce ofcourse

anyone got this to work? I used custom smtp , I tested it and it worked properly, but I cannot get any alerts , it shows ” Email sent: 13” but nothing received in the inboxes or the junk mail. I followed all the instructions in the docs, please can you help me to make it to work?

I can’t replicate the issue I’m afraid. If your debugger says it sent then there’s nothing I can do on my end to resolve it. This means it’s a server issue.

As I mentioned before, your server/housing provider can still block an email from leaving their server if it thinks it’s spam. That’s why using a third party system to send out emails is better. I would recommend contacting them for further help.

I used a third party one already, and used a custom SMTP , it worked properly sending emails from the website, the test works fine, but the plugin just triggers the email sending in stats but never received. I changed almost everything, the server, the smtp, the emails , nothing worked :’(

I’m sorry, I guess I misunderstood your previous comment. For future debugging, I would highly recommend the plugin Email Log. (https://wordpress.org/plugins/email-log/) It logs all email exactly as they are sent so you know for sure if the emails are sending and how they appear to the customer. It shouldn’t be kept on all the time, but it’s a great tool for periodic testing. There are others, too, I just prefer this one because it’s simplistic.

Thank you I will do that.I appreciate it .

I actually released an update with the changes already. Please give that a go first and let me know if it resolves the problem for you as well.

Hi,I am sorry for all these questions, please bear with me. good news, using he email log plugin helped a lot.. I received the restocking one. But I cannot receive the sale/low stock ones.. nothing being sent…what am I doing wrong? I registered as a new customer, I faved a product, and as the admin, I changed the stock bellow the limit that’s set in the settings,.. I got nothing as notification. I changed the product price with a sale price, .. nothing received too, nothing was sent in the email logs I feel I am missing something , I read the docs tens times

I tried to track the email functions, even using phpmyadmin, the restocking works just fine because the email of the user is set in the optin form, but for the sale and low stock, the email isn’t recognized at all ,so nothing being sent. I have a staging website if you can , I give you the admin creds and you test that yourself.perhaps I miss an option !I Highly appreciate your help.

No problem, I will look into it. I had focused primarily on the restocking alerts as I was able to receive sale alerts when I tested it.

Please note that the ‘low stock’ alerts are triggered by customer sales. When a customer completes checkout and the inventory is lowered, then the plugin checks if the new stock crosses the low stock threshold you have set.

yes the restocking works just fine, I tested it many times and it worked like charm, but nor the low stock and the sale one.. it would be the best alert plugin if that works.I like it already.

While I did find an issue with generating the email, I don’t see where it is necessarily prohibiting the email being sent. The problem should only occur if you are using placeholders in the email text.

One thing that may be, however, is the session generator, which is also spam proof. It ensures that only one email is sent in a 7 day period. It was added a while back when we had an issue of over sending emails. A future version is slated to have a settings option that allows you to change this interval. (This is used by both low stock and sale emails.)

When I switched to testing a new product it worked. I will say I fixed the PHP error before doing so so perhaps it is indeed affecting this.

Thanks for checking out for me. I am not sure if I understood correctly, because I tested the restocking manytimes on the same product ” I keep receiving the alert, ” I put it out of stock then in stock ” => I get the alert. The problem with the sale and the low stock, nothing happens, with new products, and I properly changed the smtp and tested them , they work properly except with the 2 cases: low stock and on sale I sent to you an admin access for my website if you have 5 mins to check that out, I would appreciate it.

I’m sorry to hear you are experiencing some compatibility troubles. I’m afraid I have not used this plugin with Divi but I would be happy to look into any possible errors.

Please open a support so I can better help you get a solution there. If possible, please provide a copy of your PHP error log from today, and a link to a staging copy of the site where I can replicate the error (if available). At least knowing what errors have popped up will allow me to narrow down the cause.

Absolutely! Although I have not personally used Loco Translate, all pre-registered text is wrapped in a WP translation function. Some of the more important text seen by customers, such as the information around the Restocking form, is setup within your settings so that is even easier to change. (A .po file is also provided)

OK, I’ve bought your plugin and all seems to be OK, but I do not see any signs of the main functionality of that plugin – email notifications of the restock. I’ve subscribed my test user for the restock notification of the real product. I’ve revised that I’m in the list of “Registered Emails” and that my email is confirmed, then I’ve updated stock quantity for the product and was waiting about 5-10 minutes – I did not get any notifications. If I would click a manual notification then I see necessary email, but I need to have it automated… Is there any special action how I should update my stock or any additional actions to do for plugin. FYI: It’s about my live website with workable email system, so it seems that your plugin does not add necessary scheduled event into WP to check subscriptions or something similar.

Unfortunately the emails are sent instantly at this moment. We are working on a cron scheduler for larger sends, but for a single test you should have no problem. Did the notification appear at the top of the page saying that it detected a stock change and sent out emails? The colored circle next to your email also would have turned green if a successful email alert was triggered. Are you using the WooCommerce interface to update the stock quantity or a third party app?

1. No, that blue circle is still blue “Not in Stock. No Notification Sent” after the stock qty. is updated. 2. I’ve tried several ways of qty. update: – directly in the product edit screen with enabled “ATUM stock control”; – on the ATUM Inventory Stock Control screen; – directly in the product edit screen with disabled of the “ATUM stock control”; ... and nothing, the status is still “Not in Stock. No Notification Sent”. I you click to send manually – all is sent fine.

OK, I found a problem, it seems that your plugin does not support qty. control on product level (where you can set qty. per product individually) – when you uncheck the checkbox which allows you to set a qty. per product on the product edit screen, and as result you get a simple dropdown with options “In Stock”/”Out of Stock”/”Preorder”, then your plugin works. Then you simply select “In Stock” and the notification is fired… Maybe you have an idea how to provide a support for stock update when “stock control” on products level is enabled?

Okay, so yes, you are using a third party app to manage stock then. Unfortunately these systems are custom and do not go through the typical WooCommerce channels to update stock. We are re-evaluating some this year and can add this one to our list. During last year’s evaluation, the API still did not have the necessary hooks for this to work, nor did any of the third party plugins we were sent. The plugin is only designed to work within the WooCommerce core, anything beyond that requires added coding specific to the third party platform. We do not support any at this time. Especially if they have their own inventory box and do not use the one included with the WooCommerce core, that would require substantial compatibility to be added.

Please, read my last comment – I’ve found the problem and it’s around core WC method to update stock – there are two ways to control your products stock state – by changing qty. per product OR by simply change “In Stock”/”Out of Stock”/”Preorder” – all that is on the product edit screen… So it would be cool if you plugin could react on both CORE methods of stock control…