This author's response time can be up to 2 business days.
I would see your live preview but this is impossible due this error:
“The web service to this account has been limited temporarily!
There is a server resource overage report open for this account in the User area. To remove the limits, please log into your User area and consider the options available to resolve the case.”
I apologize for the inconvenience, the limit has been removed. Please try again.
No problem I think there are some litte trouble again, i can’t accesso to the dashboard (Fatal error: Uncaught exception ‘InvalidArgumentException’ with message ‘Tried to load a string filter for a non-existent language!’ ), and, if i click on a product, it says ” This is somewhat embarrassing, isn’t it? It seems we can’t find what you’re looking for. Perhaps searching can help.”
Oh no, it would seem WPML is causing a problem again. Not sure why it is enabled to begin with so I have disabled it. Hopefully now you can login without trouble!
I really like your plugin and want to purchase it. In my case I’ll first use this plugin in my development site and then I’ll move it on live. Domain of the development site and live site is diffrent. As your plugin is single site plugin how can I use this plugin in my development and live sites ?
If I remove plugin from my development site and install it on my live site, then will it work ?
Sure, your license simply states that it can only be used in one end product, so using it on a development server first is fine as it is not a finished product but simply a staging website. Then when you are ready you can transfer everything over.
Thanks for your reply. My client has purchased this plugin and we’ve also installed it in our site. When I update product and put product on sale (add sale price) which product is selected by the customer as “Favourite”, on update it gives me “string(40) “4f793f23d73dc9aadaea16720ef445c69691e6cd” message. Mail with “Something you like is on sale!” subject is received but content of the mail is blank. When I update my invetory then also I recive same mail with “Something you like is on sale!” subject rather than mail with “Something you like is almost sold out!” subject.
Could you please resolve these issues ?
The string you are seeing is some unfortunate debugging from development. Likely it is already removed from the next update but I will look into it. I am not sure why you are receiving the wrong email template. That’s not something I have been able to replicate but I can take a look.
Thanks friend !!
I’ve generated ticket for this. Please check it and provide solution asap.
As I’m trying to access my support account I’m facing siteground error “The web service to this account has been limited temporarily!” Could you please check it ? And I’m still facing mail issue. Could you please resolve them asap ? Its very urgent for me !!
Waiting for you reply !!
I amber working on this plugin this week to bring it up to standards with Woocommerce 2.6 and iron out since bugs. Please send me a PM so we can continue via PM and hopefully get this worked out.
Thanks for the reply !! I’ve sent you mail. Please refer it.
Have you received my mail ? Could you please just confirm here.
Yes, I did receive it, but unfortunately it is a difficult thing to debug so I do not have a solution yet. I will keep you posted via email.
Hi, i have a problem with wordpress when i activate your plug-in:
- wp dashboard does not work correctly
- side wp buttons does not open sub-tab buttons
and in the frontend of a product the say that the plugin use a deprecated function. “get_userinfo”
I payed for this plug-in and i need that it works correctly…
It looks like you opened a support ticket for this same issue. I have since responded there so let’s continue on the support site as it us easier for me to provide better information.
I’m looking to send product alerts when a product has an attribute variable added to the product. Sol lets say v1, v2 are in the drop downs and I add a v3, then an email would get sent out. Is that possible with your plugin?
I’m afraid it is not, but it has been requested a few times so it’s something I am looking into as a possibility for a future version.
I bought this plugin today after installation and activation, it crashed my site with this error
Parse error: syntax error, unexpected ‘[’ in /home/thespa14/public_html/wp-content/plugins/woocommerce-bolder-product-alerts/inc/class-account.php on line 48
I am going to look into this today. I know that WooCommerce has updated the account page. In initial testing I did not find a problem but I will take another look and either way help you to resolve that error.
I hope you got my message on the contact link
Yes, I apologize for the delay in response. The problem ended up being just an issue with your PHP version but I modified the code anyway to be compatible with older versions. I also made a few other changes to ensure it would not fail you with WooCommerce 2.6.An update will be available soon that is fully compatible with the new version, but please give the updated files I sent you a try and let me know if it has improved.
Hi, where will I find the updates files?
In your email. I responded there.
Am sorry but I still don’t find any updated files in my email
I’ve sent it a second time. It is sent to the email address you have registered on your Envato Market account. Please verify you are checking the correct inbox, as well as check your spam box you ensure it didn’t end up there. Thanks!
Tried going to support site but kept giving me ERR_TOO_MANY_REDIRECTS even after clearing cookies so I’ll ask here:
1.) Is there a way to turn off all email alerts except for restock ones?
2.) The plugin keeps sending false On Sale Alerts with the product picture and $0.00 sale price repeatedly, getting a lot of complaints from customers – any idea what’s causing this?
My apologies, all issues with the support site have now been resolved so it should work better for future requests. In regards to the questions you posed:
1) Indeed each type of alert can be disabled by visiting the appropriate tab in your Product Alert settings and unchecking the first checkbox on the page.
2) I’m afraid I do not know why this is happening but I can investigate further and see if it is still an issue in the next update. I am currently retesting and reworking the triggers for each alert as it seems to have gotten a little skewed after recent WooCommerce updates, however the biggest complaint received was that no alerts were going out.
Will you please alert me at firstname.lastname@example.org? It’s a mid-high volume e-commerce website and customers are still getting the phantom sale emails even after I’ve disabled the plugin.
1. That did not work. Is there a way to remove_action in functions php specific to the sale alerts?
2. They’ve been getting sent out at least 2-3 times a day. and some are still getting sent out after disabling the plugin, could HOPEFULLY be just leftovers in the mail cron queue – although it has been at least 12 hours.
That’s definitely very unusual. Are you updating your products 2-3 times a day? I am wondering if there is something else installed on your site that is interfering as the trigger function only executes when you update a product. It then compares the previous price with the new to determine if it is on sale. Furthermore, it should not send an email to the same person, for the same alert with 7 days of the first one. I am not really sure how it bypassing all of this…
Yes, I have an inventory service that updates stock count but not the price.
I think I will have to understand more about this other plugin because it seems to behave differently. I am not able to replicate this particular issue on the demo or development website.
Fixed: Ability to modify Sales email alerts
Does this mean people can turn Sales email alerts now?
Sorry for the late reply, the other plugin (Stitch Labs) basically just updates product information (mainly stock count) in a set interval, and it seems like Sale alert notifications are triggered every time the product are updated even without any pricing change.
The line you mentioned above was just a bug fix for the email template. The plugin was still using the original template even after an admin made some changes so this was fixed.
I understand what your inventory plugin’s purpose is, but what I do not understand is what is happening when the update is processed. It sounds like it is triggering a hook event that this plugin uses but not accessing the settings information or the correct the prices. So this false information is causing it to send when you do not want it to. I’m just hoping to figuring out if there is something simple I could put in my code that would prevent this from happening when the other plugin is doing it’s thing.
Because every developer can do things their own way, it’s sometimes more difficult than need be to make it work alongside other plugins.
Can we set up discount alerts by discount %? And can we setup alerts at grouped products level? That way, when any item in the grouped product becomes available and meets the criteria for the discount etc, the email alert is sent to the customer.
I’m afraid there are no special settings like this for the discounts email. It will send as soon as a price is reduced for any given product. I do not believe it will work at the grouped product level as there is now way to list an overall price and discounted price. It’s something I can look into the future, but it’s a bit of a tricky thing.
Does your plugin allow to place a notify option (perhaps with popup/overlay) on the shop/archive/category page under the out of stock product?
I’m afraid it does not, however it was requested earlier this week as well so I plan to look into it in the future to see if it is a possibility without disrupting the layout. A popup is probably best considering how small the columns may get.
Yes, that would be very helpful. It would save customers time!
any idea if/when this would be possible?
It should be possible to make the feature optional. Some themes already have a popup in place for products, but for those that don’t it should be possible to do this, I just do not have an ETA yet. I am not sure on whether or not it will be difficult to implement, but I have some bugs to address for this and other plugins before I can work on new features.
If we want to translate the mail text and others texts in spanish, can we use the plugin admin interface or we need to enter po files with poedit or something else like that? Thank you
I’m afraid translating the emails is a bit more complicated than that because WordPress has to know the language for each outgoing email and adjust as necessary. This plugin is not setup to manage the translations but it is translation ready. What you need is a plugin that can help with this. We are working with WPML who is working on this feature for a future version, but other than them I have not tested it with any other translation plugin.
Hi, so you provide a pot file where are all the strings and we can go and translate it? So we can give you de PO and MO files in Spanish and Italian if you want.
There is a file but emails can also change so any text you change will not be in the file. It’s really best to use another plugin with this as the plugin itself does not manage translations. It’s a tricky subject especially when dealing with email. I do not know much about it myself.
Because woocommerce is all over the world i think the best way is to develop an admin section where you can customize the emails… at the moment we cannot buy your plugin, i’m afraid … thank you for you time!
I do not disagree, but please note that it will not be a feature of this plugin. You can customize the emails in this plugin just as you would your other WooCommerce emails. It is the same interface, but even WooCommerce does not allow you to translate your emails into other languages. This will still require another plugin, a plugin’s whose sole purpose is to manage your translations. If every plugin managed its own dynamic text translations you would likely end up with a very broken system. It is best to stick with one translation plugin that will manage all aspects of WooCommerce. (To clarify, emails are dynamic text, not static text within the plugin, so a PO file will never be used for this type of content.)
So after install your plugin, i will be able to change all your mail text from woocommerce interface? ... changing the template and so on?
Correct, you can change the basic text and template just as the other emails. I’m just not sure how the translations will be processed after the fact, but it should work just as your regular WooCommerce emails.
Thank you for the response, can we buy the plugin and if not ok request a refund? Thank you very much!
I’m afraid not as per CodeCanyon’s return policy but that is why I offer a demo site with full access. Please feel free to click the Live Preview button and try it out. Login credentials are provided on the login screen.
i tried but i cannot see the plugin mail section to try to modify it, and i think the demo user doesn’t have the right to modify any email template…. :/... can you verify if with an admin user the plugin emails appears? thank you…
My apologies, I did not notice that before. WooCommerce has limited that option to admins only, but I have disabled it for the time being so you can take a look.
Great!!! i saw and it is SUPER!! we’re going to buy it! Thank you very much!!!!
Not a problem, I am glad I could help. If you have any questions in the future, please feel free to open a ticket on the support site. You will generally get a quicker response there for any issues with installation:
Great! Do you think you can develop a discount code sent by mail if the client put the review? Thank you very much Angelo
A discount on this plugin? No, Envato Market does not have a feature like this as its prices are already very competitive.
no, i explained very bad, i meant, do you think would be possible develop a feature that, if the customer leaves a review, and the review is approved, the customer receive a discount by mail? Could be a simple field where the admin put the coupon string label…and the thing is to send it only if the review is approved…. then, in reality, will be woocommerce to manage the discount… is not really a discount generation for every user…is just a string more in your plugin configuration….(and the matching & sending code too)... but i don’t think will be a crazy thing for you. thank you very much!
Not a problem I’m sure something like this is possible, but it’s not something this plugin does not right now. There are a couple other companies that do this already. WooCommerce has one on their own website, and so does YITH.
Im very interested buying this plugin, but it does not seems that it is compatible with Wordpress 4,6? Could this cause problems?
That is simply an error on my part. I have been running the plugin on WordPress 4.6 since the beta was released and have not found any problems related to the upgrade. Generally if an issue comes up it is due to a WooCommerce upgrade but I do my best to test the plugins with the beta before its release in hopes of finding any issues ahead of time.
Just bought the plugin, but it was disapppointing unfortunately. It’s not sending mails even though saying emails have been sent out…
I have an update coming out shortly to address this and some other issues. However I am going through and testing 100% of the plugin so the update will not be released until I am completely satisfied that it is running as it should. I can offer you a copy of the dev files which address a couple of the email concerns. Just send me a PM through my profile and I would be happy to help:
Came back to confirm it’s working. Thanks for the effort!
I’ve noticed users who’ve subscribed to a (WPML) translated version of a product do not recieve a notitication when the product is back in stock. Users subscribed to the original version do get the alert.
The product IDs are indeed different for the two when you are using WPML. It’s not something that came up in the original testing but I will do some debugging and get back to you on a solution. If you would like to try the files ahead of the next update, please open a support ticket so I can share files with you:
I bought this plugin and it prompt following error when activating it: Warning: session_start() expects parameter 1 to be array, string given in /var/www/goshop.dk/public_html/wp-includes/plugin.php on line 524
I get no further answers from support system. I would like my money back if there is no solution for this.
I stand by my original answer that this is more than likely a server error. It is not something I can replicate on any of my servers, my client’s servers, nor is it a recurring complaint. However, I have only tested it on hosts within countries such as United States, United Kingdom, Germany, Canada, etc… Especially if you have installed WordPress through your hosting company they have full reign to modify how it works. If you are unable to contact them for more information, there is not much more help that I can offer you. I cannot possibly test this plugin on every server or hosting company out there, nor are there any rules/laws governing what they can and cannot do.
The session should still work fine, it will just print out this message because for whatever reason it is calling an action hook that is not native to WordPress. You can test this easiest by testing the ‘restocking form’ with the CAPTCHA enabled. If the CAPTCHA image appears and the form is accepted when you enter the correct code, then it is still operating correctly. If not, then we can consider a bug that cannot be resolved with your hosting company.
On a live site it is always recommended that you disable error reporting because notices and warnings do happen without affecting the functionality of a plugin. You can also modify the plugin to not use sessions but it will affect certain features such as CAPTCHA and email statistics. You will not be able to track your customers’ actions without it.
Please see your ticket for an updated answer. I still cannot tell you why this is happening for only you, but I think I at least have a solution to hide the message.
I have cheked the ticket and your solution help – thanks a lot and sorry for my impatience
It’s not a problem. I am glad I could find something that helped with the problem. It has been added to the core plugin files so it should not be a problem again when you upgrade in the future.
I want to buy the plugin but is it working? Considering the note hakkow, I have a doubt. https://codecanyon.net/item/product-alerts-for-woocommerce/reviews/7301935
There are a few bugs, most of which have been addressed but the plugin is going through a test right now before release. I hope it will be out later this week free of issues. Please feel free to check back then as the demo site will be updated as well so you can try before you buy.
Hi, this plugins seems perfect for my client website. I jus have a presale question:
- Is it possible to configure different low stock alert for each product? I mean for the admin panel.
Unfortunately not, but it’s a good idea and one I have written down for a future version.
Thanks anyway for your quick answer
Hi! I have a presale question: I have a website with recurrent payment, is it possible to set an alert that sends an email to users that hadn’t make any purchase in a month? Regards!!
I’m afraid now, right now the plugin focuses on single product based alerts.
Is there an option for users to get email alerts when a review or comment is posted for the product? If not will that be added?
I’m afraid there is currently no plan to add this feature. The plugin focuses more on the marketing side of products and increasing sales, so the emails are more related to the cost and stock count of shop items.
After getting plugin in working state, I’ve got a feature request for a future version; We’ve got bundled products set up (https://woocommerce.com/products/product-bundles/). These get their stock status from the stock of the products included in the bundle. Currently clients subscribed to the bundled products do not get alerts when the product contained in the bundle are changed to in stock, but also when the product bundle is opened and saved, so somehow the stock status for these exotic products don’t come in very well.
It would be great if support for these could be added
Bundle products are definitely a unique product type. Generally you have to develop something specific to this plugin in order for it to be compatible. It’s definitely something we can consider in the future and I have noted it in the list of potential future updates.
I just bought your plugin and it’s great!
However when i change the Form and Message Text for the stock alert, the changes don’t seem to go through.
Your help would be greatly appreciated.
That’s unusual, that should have been fixed a couple updates ago. Is it the restock or the low stock alert? On the demo site I tested the restocking emails, but I was able to save changes, and when the email went out the changes appeared correctly. I may need some more information in order to find and resolve this issue.
It’s for the restock
I cannot find any issue so I will need more information from you. Please open a support ticket and provide further details. Login credentials to better debug the problem are preferred:
i have sent you a suport ticket but i didn’t took any answer yet. Please check it and reply to me
You should have received a response by now. Please login to the support site again to review it
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $7