183 Reviews
I changed my rating due to the fact that the author is (now) trying to support my needs much more. Maybe in January he was too busy, and that does happen now and then to freelancers. (All at once or nothing for long time)
Still, I think, there might be some tiny updates required. The chat window was not working right, but the author send me an update and then was fine.
Author response
If after the administration system, theme or other plugin update our plugin does not work properly, then first need to initiate a support ticket to inform us, then we find your theme or plugins defects, or conflicts and fix them, then we test to see if everything is fine and only then we can release the update, it takes time... And another thing our plugins don't cost much, if you need urgent support, then we need to invest more, have 24 hours support, but then the price of the plugin will go up and most buyers will not want to buy it. Anyway, WordPress is free and for small businesses that don't have a lot of money yet. We work with the best commercial system and big projects, if you ever need a high level e-commerce project you can contact us.
It works as promised. Unfortunately, this does not apply to the other addons from UserPro.
Author response
If you have any problems with the plugin you need to let us know and we will help.
great
Author response
Thanks.
Very outdated. Doesnt work with a lot of things and settings are limited too not very helpful ones... Wish I hadnt bought all of their products..
Author response
If customers have purchased and are dissatisfied with something, we can always help, change something, add new features.
Amazing userpro add-on and thank you for the amazing support.
Author response
Thanks.
Great plugin and excellent customer support, Robertas help me to resolve a main issue on the registration process caused by my website. Awesome!
Author response
Thanks.
Gives your users a closer connection towards one another!Amazing plugin, jam packed loads of features and great customer support a must have for Wordpress ⭐️⭐️⭐️⭐️⭐️
Author response
Appreciate your feedback! This kind of reviews are the best motivation for us. Best regards from the product development and support team :)
Top people giving great advice help and solutions to any issues
Author response
Thank you for 5 star rating and kind words! Always happy to assist you :)
The support is very fast and then will be fix any problem, i ll recommend this plugins
Author response
Thank you so much for your rating and review , have a nice day thanks :-)
I worked two days and it is not possible to correct errors
Of 1 / horizontal image,
2 / plugging blocks user editing
I have sent tiket to support and very poor response
I request the return of payment for this plugin
Author response
Its unfortunate that you had a bad experience with the plugin , however I guess support staff has answered to your queries and if are still not satisfied with the answers and product you cab raise a refund request and I will process it straightway , thanks have a nice day
Hope to see messages in database soon.
Author response
For unique adjustments, you must write in private so that we can price them. And it's unprofessional to rate a poor score and then ask for something...
Another great add-on and another great customer support. There's no ay it can be better than that! Thanks, Samir (again).
Frankly, do not hesitate to buy that one, it works wonders.
Author response
Thank you so much for your review , always happy to assist you , have a nice day and happy new year :-)
Good plugin!
Author response
Thanks.
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