DeluxeThemes

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420 comments found.

dwujcik

dwujcik Purchased

Thank you, this solution works, but in front page I see this message:

Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘userpro_payment_enqueue_scripts’ not found or invalid function name in /mysite/wp-includes/class-wp-hook.php on line 298

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and guide you further ?

Thanks, have a nice day :-)

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dwujcik

dwujcik Purchased

Thanks!

Hi, did you manage to fix the issue everybody is facing in at least last 3 month? I would like to purchase this, but not sure if its working correctly.

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

Well, we have this on our to-do list and we will surely fix this in our next update of Messaging Addon for UserPro plugin.

Thanks, have a nice day :-)

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Hi, you did not answer, is this addon is working? If I buy it, will it do what it promises to do or is it broken?

+ When do you plan to update? Many users have asked you to do that for months.

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

Yes, the addon absolutely works perfectly fine and works as showcased.

We have planned the update for this addon and we will surely release a fix for this at earliest.

Thanks, have a nice day :-)

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Hello, you need to fix that as soon as possible please:

I have In appearance > message conversation > Display recent message on bottom

So when I want to write a message I have to scroll down each time to see the last message.

Could you fix this and see automatically the last message without scrolling down each time?

Thank you

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

Thank you for bringing out this to our notice. I have forwarded the request to our developer and the team will analyse and fix this in our future updates of the plugin.

Thanks, have a nice day :-)

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This Addon never work, i buy it, but never get work it. So i thing author need to update or delete because not work. (many bugs).

SAMSupport

SAMSupport Author Team

Hello ,

Well, can you please help me with elaborating that a little?

It would be great if you could drop us a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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How to change timestamp? It just add “s” in end of year, second, minute if time is plural but in my language it not working

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Also please note that your support for the UserPro plugin has already been expired. I must request you to renew the same for continued support.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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Westlir

Westlir Purchased

As i understand new update destroy custom scrollbar if i choose messages display from bottom right ? why make this and make the default scrollbar appear and remove customscrollbar if i choose display from bottom option ?

Westlir

Westlir Purchased

and why make location reload when close the messages list box ?

SAMSupport

SAMSupport Author Team

Hello ,

I didn’t quite get that – can you please help me with elaborating that to me?

It would be great if you could drop us a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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I asked this 3 months ago but it’s still not done unfortunately. It would be great if: 1) On screen sizes below 767px, the modal window should go full screen (currently it only takes up part of the screen if you only have a few messages, so you can still see the page scrolling behind it, and if there’s many messages, you have to scroll down the page to see them). 2) The scrolling speed should be much faster on message threads. Currently it is much much slower than what you’d expect on a touch device or with a mouse in a browser, which makes it unexpected for users and frustrating.

Hello ,

Thank you for reaching out to us.

Thank you for bringing out this to our notice – I have noted it down and we will surely try to fix this in our future updates of the plugin.

Thanks, have a nice day :-)

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In the newest update, any time the message window is closed by clicking the X or outside the lightbox, it reloads the entire page (this shows in scripts/userpro-msg.js, line 537). This gets very annoying for our users. 1) If this was changed on purpose by you, please let us know why. 2) How can we change this back so it doesn’t reload the page every time the messages box is closed?

Hello ,

Thank you for reaching out to us.

I can see your ticket in our support queue and it will be responded soon.

Thanks, have a nice day :-)

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Your support team has failed to provide me with support saying “your support time for this item has expired”. I actually still have 2 months left, and you can see beside my name on this reply that it shows “Supported”. Please provide me support on my existing ticket #14867. Thank you.

Hello ,

Thank you for your response.

I have forwarded the request to our support team and the team will get back to you on this at earliest.

Thanks, have a nice day :-)

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Hello,

I´m interested in buying at least two of your plugins (UserPro – User Profiles with Social Login & Private Messages for UserPro).

Could You please answer me a few questions before?

1.Are Your plugins compatible with the Impreza-Theme? 2.Is it possible to get things like user profile, messages, notifications etc in a sticky header of the website? 3.How can a user recognize it when he gets a new message, a notification or a friend request?

Thank You.

Hello ,

Thank you for reaching out to us.

1. Well, by looking at the theme it seems that UserPro plugin will flawlessly work with this theme. You can try using the same and let me know if you face any issues while using UserPro plugin.

2. Well, there is no direct option to do that in the UserPro plugin.

3. Private Messaging addon has a functionality to display a notification in the bottom of the website. You can try registering on our demo site – http://userproplugin.com and you can see the notification in the bottom of the site.

Thanks, have a nice day :-)

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Thanks for Your answer.

Unfortunatelly registering on Your demo-site doesn´t work for me.

When it is not possible to put user profiles, messages, notifications etc in the main menu, Where will it shown? In the Sidebar as a widget?

Hello ,

Thank you for your response.

Well, can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , so that our support team can guide you further with this?

Thanks, have a nice day :-)

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We’d like to use this for a network of online schools, potentially 15-20 licenses. Our requirements are:

(1) Students cannot message users with the role of ‘subscriber’
(2) Admins can access all messages if necessary
(3) We can create links to message a specific teacher directly

How challenging would it be to make this happen? Are there hooks or settings that would enable our developer to achieve these more easily – particularly #1? I’d be happy to chat briefly via Skype as we’d like to include this as one of the core plugins in a white label package.

Hello ,

Thank you for reaching out to us.

1. Yes, this can be done by using the plugin’s settings.

2. I am afraid, but as of now administrator of the website cannot view all the messages on the website from frontend of the website.

3. Yes, this can be done by constructing a link with specific parameters.

About the hooks, there are several hooks already available for customization in the Private Messaging addon for UserPro plugin.

Thanks, have a nice day :-)

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Hi, am i missing something? I havn’t been using this plugin but if you open a message chat window, shouldn’t you be able to chat/converse back and forth without having to click on “new message” to see the new response?

Hello ,

Thank you for reaching out to us.

Yes, you can check the responses by opening the same chat window by clicking on My Messages on your profile page – you can continue your conversation there itself.

Also please note that your support for the UserPro plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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does this have a group chat of everyone who is online? also does it allow for bits like user/ or mute/ etc?

Hello ,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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Hi, last version doesn´t works for me … and I´ve lost the previous one, ... can I have the precious version ??, thanks.

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Also please note that your support for the UserPro plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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userpro_lite . Is it applicable?’

Hello ,

I didn’t quite get that – can you please help me with elaborating that?

If you are referring to the compatibility of Messaging addon with UserPro Lite version, then I am afraid that UserPro Lite version does not support any addons of UserPro plugin.

Thanks, have a nice day :-)

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The broadcast message has dissapeared from profile was this removed by accident with new userpro themes?

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

I am afraid, but Messaging Addon is not fully integrated with the New Layouts of UserPro plugin.

We are working on integrating addons with all the new layouts and we will surely release a fix for this soon.

Also please note that your support for the Messaging addon for UserPro plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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I have problems with members who send messages spam and racist. how i can to verify? there is a file in the ftp to see conversation of a member?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

louvalie

louvalie Purchased

I just purchased your add-on. I’m not sure if I missed something, but my impression was that I could add shortcode in any page or anywhere to message a specific user. Is this possible?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

JiffyTask

JiffyTask Purchased

A nice feature would be to allow users to add attachments to a message, and have a setting in the back end for the administrator to enable or disable this.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your suggestion, I will make a note of this and forward the same to our developer and the team will analyze and see if that is feasible to add to the plugin in our future updates.

Thanks, have a nice day :-)

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JiffyTask

JiffyTask Purchased

It would be helpful if the email templates for private messages would allow HTML and inline CSS, just as the current UserPro email templates do. Then we can make everything looks the same and nice across our website.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

If you want to use HTML and Inline CSS, then you can use the email content in one single line and try again.

Thanks, have a nice day :-)

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I want to create a custom link on every profile and member card (in members directory) that will enable a user to initiate a chat with any user even if neither user follows each other or has a connection.

Your UserPro messaging page shows me that I can create a “Message Me Now” button (as seen here: http://userproplugin.com/userpro/messaging/?demo=true) but there is no documentation that shows how to do this nor any admin configuration to make this happen. http://jdccollectibles.com/message-me-now.png This image is a snippet from that page.

I’ve read through your comments and someone actually posted that snippet but your response was to us [userpro_mymessage] . But this isn’t a solution as this will only open up my messages list, not initiate a chat with someone.

Where are the block/unblock buttons located? They aren’t on profiles, user cards in member directory, not even on messages that I have in progress with other users.

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