DeluxeThemes

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430 comments found.

Hi team ..Are there privacy settings that allow users to approve/deny follow requests?

Hello,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the Follow Feature, however, you can do this by using Connections feature in UserPro plugin.

Thanks, have a nice day :-)

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You just fixed the bug of not being able to use HTML in the emails. There’s another bug though, where you can’t add any words with an apostrophe (e.g. they’re, we’ll, etc.), because it will then add a backslash in from of it (e.g. they\’re, we\’ll, etc.). This also means you cannot add “a href” links, because it breaks the code by adding a backslash, which means the link no longer works “e.g. Test. If you take the backslash out, it just re-adds it once you click save.

Hello,

Thank you for bringing out this to our notice.

I have noted it down and we will surely try to fix this in our future updates.

Thanks, have a nice day :-)

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Hi, I have userpro and am considering this addon now. I understand that I can create an image icon on my site header and have it linked to My Messages. However, may I know if I can easily get the “count of unread messages” to be displayed on the top right of the icon?

Hello,

Thank you for reaching out to us.

I am afraid, but there is no direct option to do that. This can be achieved by custom code changes in the plugin files.

Thanks, have a nice day :-)

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Thanks for your reply. Would you at least be able to advise on which plugin files to modify after I’ve made the purchase? Thanks.

Hello,

Thank you for your response.

Sure – you can get in touch with our Services Team via – services@userproplugin.com and they can guide you further with a quote on effort and time for this.

Thanks, have a nice day :-)

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Private Messages for my website

Hi,

Here is my website: thestrugglingvegan.org Here I am using https://www.peepso.com/ plugin for the social community website. on the page coach corner http://thestrugglingvegan.org/coachs-corner/ I want to use this private message plugin send direct message to user. Let me know if this plugin will be compatible with my website or not

thanks, Swati

Hello,

Thank you for reaching out to us.

Well, the Private Messaging addon can be used with UserPro plugin as it is an addon for UserPro plugin.

Thanks, have a nice day :-)

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Is there anyway to override templates in theme?

Hello,

Thank you for reaching out to us.

Can you please let me know which templates you are referring to, so that I can guide you further?

Please let me know. Thanks :-)

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Template folder in plugin directory. Can i put that in my child theme and override them? Ex: userpro-messaging/templates—> child-theme/userpro-messaging/templates

Hello,

Thank you for your response.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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Harlock_

Harlock_ Purchased

Hi, how can I add a ‘Message me now!’ button to a page? Thanks, Francesco

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

You can use the following code to display the “Message me now!” button :

<a href="#" class="userpro-button chat userpro-init-chat" data-chat_with="<?php echo $user_id; ?>" data-chat_from="<?php echo get_current_user_id()?>"><i class="userpro-icon-comment" />Message me now!</a>

Also please note that your support for the UserPro plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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Harlock_

Harlock_ Purchased

Hi, I would like to use messages as support tickets for users. So I need the administrator to be able to watch all the messages from users to agents and viceversa. How can I do this? Thanks, Francesco

SAMSupport

SAMSupport Author Team

Hello,

I am afraid, but this cannot be done with the current setup of the plugin.

Also please note that your support for the UserPro plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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Why not using database? I saw plugin is writing messages in text files? That is a very very poor architecture, isn’t it? Few 1000’s of users and it will slow down extremely. It’s good for small blogging sites but for major sites, no benefit at all. Any plan to move to database any sooner?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Yes, we have this in our to-do list but changing this will impact the existing message history of users. We are working on implementing robust architecture and will release this in near future.

Thanks, have a nice day :-)

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Is there a way to manage blocked words from being sent in messages?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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Quick question. How can I get UserPro private messaging to store conversations files on S3?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but there is no direct way to do that. To achieve this, it would require custom code changes to be made in the plugin files.

Thanks, have a nice day :-)

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