DeluxeThemes

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440 comments found.

Hi team ..Are there privacy settings that allow users to approve/deny follow requests?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the Follow Feature, however, you can do this by using Connections feature in UserPro plugin.

Thanks, have a nice day :-)

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You just fixed the bug of not being able to use HTML in the emails. There’s another bug though, where you can’t add any words with an apostrophe (e.g. they’re, we’ll, etc.), because it will then add a backslash in from of it (e.g. they\’re, we\’ll, etc.). This also means you cannot add “a href” links, because it breaks the code by adding a backslash, which means the link no longer works “e.g. Test. If you take the backslash out, it just re-adds it once you click save.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for bringing out this to our notice.

I have noted it down and we will surely try to fix this in our future updates.

Thanks, have a nice day :-)

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Hi, I have userpro and am considering this addon now. I understand that I can create an image icon on my site header and have it linked to My Messages. However, may I know if I can easily get the “count of unread messages” to be displayed on the top right of the icon?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but there is no direct option to do that. This can be achieved by custom code changes in the plugin files.

Thanks, have a nice day :-)

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Thanks for your reply. Would you at least be able to advise on which plugin files to modify after I’ve made the purchase? Thanks.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your response.

Sure – you can get in touch with our Services Team via – services@userproplugin.com and they can guide you further with a quote on effort and time for this.

Thanks, have a nice day :-)

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Private Messages for my website

Hi,

Here is my website: thestrugglingvegan.org Here I am using https://www.peepso.com/ plugin for the social community website. on the page coach corner http://thestrugglingvegan.org/coachs-corner/ I want to use this private message plugin send direct message to user. Let me know if this plugin will be compatible with my website or not

thanks, Swati

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Well, the Private Messaging addon can be used with UserPro plugin as it is an addon for UserPro plugin.

Thanks, have a nice day :-)

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Is there anyway to override templates in theme?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please let me know which templates you are referring to, so that I can guide you further?

Please let me know. Thanks :-)

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Template folder in plugin directory. Can i put that in my child theme and override them? Ex: userpro-messaging/templates—> child-theme/userpro-messaging/templates

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your response.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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Hi, how can I add a ‘Message me now!’ button to a page? Thanks, Francesco

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

You can use the following code to display the “Message me now!” button :

<a href="#" class="userpro-button chat userpro-init-chat" data-chat_with="<?php echo $user_id; ?>" data-chat_from="<?php echo get_current_user_id()?>"><i class="userpro-icon-comment" />Message me now!</a>

Also please note that your support for the UserPro plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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Hi, I would like to use messages as support tickets for users. So I need the administrator to be able to watch all the messages from users to agents and viceversa. How can I do this? Thanks, Francesco

SAMSupport

SAMSupport Author Team

Hello,

I am afraid, but this cannot be done with the current setup of the plugin.

Also please note that your support for the UserPro plugin has already been expired. I must request you to renew the same for continued support.

Thanks, have a nice day :-)

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Why not using database? I saw plugin is writing messages in text files? That is a very very poor architecture, isn’t it? Few 1000’s of users and it will slow down extremely. It’s good for small blogging sites but for major sites, no benefit at all. Any plan to move to database any sooner?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Yes, we have this in our to-do list but changing this will impact the existing message history of users. We are working on implementing robust architecture and will release this in near future.

Thanks, have a nice day :-)

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Is there a way to manage blocked words from being sent in messages?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but this cannot be done with the current setup of the plugin.

Thanks, have a nice day :-)

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Quick question. How can I get UserPro private messaging to store conversations files on S3?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

I am afraid, but there is no direct way to do that. To achieve this, it would require custom code changes to be made in the plugin files.

Thanks, have a nice day :-)

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Westlir

Westlir Purchased

Why messages save at texts that are make my site very very slow when using the messaging system when you will update the plugin architecture?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Yes, we have that on our to-do list and we will surely try to update this in our future updates.

Thanks, have a nice day :-)

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Hi, I see you got a lot of nifty shortcodes available for use. Awesome. Can I use these to create my own custom user profile layout? I’m asking because I’m using learndash, and want to display relevant info on the user’s profile. Alternatively, is there a way I can add a custom field containing a shortcode to a profile with any of the built-in profile templates?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

- Yes, you can add any custom fields in the user’s profile from the backend fields settings.

For more details, you can drop us a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can guide you further.

Thanks, have a nice day :-)

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Hi,

On our website we have products. Products from different people. To view those products, you need to register and login (using WooCommerce).

Owners of those products can upload their own products, they also need to login.

What we need is the following. A (logged in) visitor noticed a product of seller A. The visitor wants to send a private message to seller A. Not an email, a private message. Seller A receives a notification of this new message. Seller A logs in, and reads the message.

Can this be done using Private Messages for UserPro?

Thanks in advance,

Rob

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Yes, this can be done using the Private Messages for UserPro plugin.

Thanks :-)

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Hi,

Thanks for your reply.

What do i need to use / buy to get this working? UserPro Lite / Private Messages for UserPro plugin

Or do i need other or more plugins?

Regards,

Rob

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your response.

You will need the UserPro plugin and the Private Messages addon.

Thanks, have a nice day :-)

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Hi, looks really nice.. I got some question to be ased..

if I want to use this chatting plugin for a job board website. Objective is to let employe chat with candidate and candidate to chat with employers. Can I add a button to start the chat on each job posting on the website, and each candidate profile? Could you explain briefly how?

And one more thing, I only need them to chat to each other. I don’t want them to link to a user’s this profile http://preview.codecanyon.net/item/private-messages-for-userpro/full_screen_preview/7124805?_ga=2.92845149.1353647277.1497196672-235519302.1496846161 after clicking “View Profile”. CanI disable this function? Or link to the existing profile on the website instead?

Best regards

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Well, for that you will have to contact to our Services Team via – services@userproplugin.com who are specialised in UserPro and its add-ons customizations.

Thanks, have a nice day :-)

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Thank you.

Excuse me for another question

Let’s say if I am chatting with another uses (called user X), and I am on the chatting page right now ( http://imgur.com/pZYNolD ). After user X send a message to me, will the message show up on this http://imgur.com/pZYNolD right away? or I have to refresh it in order to see new message?

And for non logged in user, can they send message?

Best.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your response.

- If you are referring to the Messaging addon, then yes, you will have to refresh the page to view the new message, however, the notification of the new message will be displayed in the bottom of the website, however, you will have to refresh the page to view the message.

- No, only logged in users will be able to message other users.

Thanks, have a nice day :-)

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is this PHP 7.0 compatible ?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Yes, the Private messaging addon is made PHP 7.0 compatible.

Thanks, have a nice day :-)

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On your main plugin page it specifically says “Instant messages” but really it’s not instant. Do you have any plans coming up to make this an actual instant messaging system?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Yes, we are in a process of releasing an interesting feature for live chat in an addon soon!

Thanks, have a nice day :-)

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Hi can admin view all the chatlogs of all conversations?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Well, there is no direct option in the plugin area to view the conversations, however, admin can check the messages by going to the FTP or cPanel.

Thanks, have a nice day :-)

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Hi there, I have purchased this plugin a year ago but could not use because there were compatibility issues, which I now fixed. So I hope you can support me even thou.

1) I really like this tool, thanks! 2) I plan to have a “Who’s online” widget/shortcode on my header, and when user mouse over, it has option to “view profile” or “send message” >> What is the code to use (i assume it is js or PHP) to send a message to the user?

also, are there shortcodes?

Basically I would like to use this shortcode but if there was way to 1) Only show who is online and 2) Show specifc user group ie: Author 3) Show icon to initiate private message

is this possible?

[userpro template=memberlist memberlist_v2=0 memberlist_pic_size=50 memberlist_pic_topspace=0 memberlist_pic_sidespace=0 memberlist_pic_rounded=0 memberlist_paginate=0 memberlist_show_name=0 memberlist_popup_view=1 memberlist_withavatar=1 search=0 per_page=28 memberlist_width=100%]

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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Store messages as text files are very bad idea this’s damage any site slowly especially popular sites, before 6 months you said that you know that and will solve this and make messages store directly into the database so any news about this?

NOTE: I know that all messages will be deleted but sure that’s better than damage sites that using the UserPro plugin.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Yes, we are undergoing updates for the plugin and we have this in our to-do list. We will surely try to implement a database solution for this in our future updates.

Thanks :-)

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Obrusf2d

Obrusf2d Purchased

Hi how can I add a “Send message” button on all users profile?. However I noticed that when I’m logged in as the admin the “Send message” button shows on all users profile but when I log in with other roles that button disappears from users profile. Please help.

PS. The “send message” icon is too small that’s why I would prefer a more visible “send message” button.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

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