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Reviews for WordPress Pricing Tables, Sliders & Comparison with Bonus eCommerce Features + WooCommerce Support

Reviews for WordPress Pricing Tables, Sliders & Comparison with Bonus eCommerce Features + WooCommerce Support

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34 Reviews

for Bugs

Absolutely unusable and ridden with bugs. Supports is non existent. AVOID!

Author response

Hi,

It seems like our ticket reply emails are not reaching you, and hence you could not know if the ticket was replied to. If you log into our support system, where you opened the ticket, you will notice the first response from us was within hours. Here I am pasting a line from our support system itself on top of our first reply.
"(December 8, 2022, 8:35 am - 0 day(s) 2 hour(s) 31 minute(s) since ticket was opened.)"

Our first reply was just after 2:30 hours, and then there was a follow-up after two days since we did not hear from you.

Please login to https://support.whmpress.com. Our ticketing system does not work with emails. You need to log in to see and update the ticket.

Looking forward to solving any issues you are facing in a timely manner.

Regards,

for Bugs

Broke our website, would not load

Author response

Hello,

Please share information system status with us on https://support.whmpress.com. We will resolve the issue. Looking forward to work with you!

for Customer Support

Excellent plugin and remarkable customer support.

for Documentation Quality

All links to support, how to put in verification etc. doesn't work. They all link to pages that doesn't excist. Really bad and doesn't really make you trust that this is a good product.

for Feature Availability

Loved the plugin works out of the box and especially the checkout was so awesome and smooth. Exactly what I was looking for and support is just out of the world

for Feature Availability

We Bought it originally for pricing tables and comparison tables to display our SEO services packages. But we are also using ecommerce features. The plugin works by adding services and then using the data to create widgets on sale pages. We used the same data for pricing tables, comparison tables, order pages, invoicing, and customer panel. The best thing I liked about it was the same data everywhere. Our previous plugin was just pricing tables where you add each line manually and for each widget. When we had to change the description, we would do it in WooCommerce, then in the pricing table and comparison.

And the order pages had many templates; we settled on a bold one.

We use stripe, but they don't support it; it is just PayPal and an offline payment method. The author says stripe is coming in the next major release in a month.

for Customizability

This is an excellent plugin and user-friendly. The documentation is well explained and customer support is really quick.
I used this plugin for my hosting website need to compare the prices of all my packages and this plugin made my life a lot easy.

for Feature Availability

I have added this in my site. This is easy to setup, required feature are in there and looking awesome with great Customer support.

for Feature Availability

I love the sliders. The customer support is also amazing!

Thanks, Sajid, for the quick response.

for Flexibility

It takes a few minutes to get familiar. but you can make amazing sliders and comparisons here once you do. My comparison table or too long texting to over 50 lines, and it makes them direct from my product description.

for Customer Support

Customer support pulled through and assisted happily with the customization

for Flexibility

This is the worst thing I've ever bought for my website. It's not responsive. It's not user friendly. You have almost zero customization options. The design is terrible. The documentation is confusing and not user friendly. You are pretty much on your own. I suggest you to stay away from this!

Author response

Hello,

We did not receive a ticket from you, we even fully help our customers to customize templates to match their websites free of charge.

We will not want to make money from you if you are not using our product. Please open a refund, we will process it immediately.

for Customer Support

kept working on the issue until fully resolved! thanks for the support!

for Customer Support

The team did an excellent job of customizing the template to satisfy our needs. We had many exchanges to get to our final design and the team was always very reactive. We had to pay some extra for the customization work but the price is very reasonable. Our template was not available off-the-shelf, so the team did all that was required to deliver as promised in terms of delay and feature set. I recommend working with those guys.

for Other

Plugins are not compatible when paired with cache plugins

Author response

Hi,

Do let us know which cache plugin you are using, (even with currency switching), WHMPress is compatible with all cache plugins we tested. Do let us know about the problems you faced, and we will take care of it.

If you are referring to our other plugins used for ordering, ordering deals with live data from WHMCS and caching it will have problems with cached data from one client to be served to other customers. But it is for the page it self. You can still cache all the CSS, JS and Images from WCAP and WCOP too.

Regards,
WHPress Support

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