Support for PrettyLoader - Flat Page Preloader for WordPress


web-embassy supports this item


Popular questions for this item

The animation is popping up when it’s not supposed to (e.g. front-end content editor, on-page facebook shares, other front-end plugins). What shall I do?

Please go to your WordPress dashboard, and find PrettyLoader under “Appearance”. Turn off the “Smooth Page Transitions” option and check out your page once again. It shall work now.

Quick explanation: With “Smooth Page Transitions” PrettyLoader will listen for all events on your website, and once such effect occurs, the animation will appear. PrettyLoader comes into play for all events, except ones linking to the same page using a hashtag (#) or Bootstrap elements (data triggers).

If your website is using several different front-end plugin, we highly recommend you disable “Smooth Page Transitions” feature.

Contact the author

This author provides limited support for this item through this item's comments.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy