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When i try to locate adress i get the following message: Geocode was not successful for the following reason: REQUEST_DENIED
Purchased this plugin a couple weeks ago and still waiting on support to let me know how to get it to work. I can place the points but a route does not appear as shown in the tutorial. He sent me the “Pro” version, but that has the same problems – except that a straight line route does appear when I click “offroad.” I assume this is an issue with Google’s new rules, but with no word from the developer, I’m starting to wonder if I should look for a different plugin. We really like this plugin and will wait a bit if needed – but it would be nice to know the issue is acknowledged and being worked on.
This is indeed an issue with Google’s new requirements and we are working hard on a resolution. We have implemented it in our core plugin (MapifyPro) and are working on the add-ons now, including prettyroutes. We’re hoping to have them all up to date early next week.
Ok. Thank you. I will check back next week!
Just a heads up that we’ve submitted the update to address this issue, and it should be live today (I believe you will receive an email from codecanyon). If you don’t get an email notification, be sure to check your downloads later today for the updated files. Thanks for your patience!
I installed the update today, but I’m now getting a different error. The spot where the map should be now shows a gray box that says “Oops something went wrong” where the map should be. I got a Google Maps API Key (type: Browser) and added it to the spot on the “Route Settings” page, and I’ve tried disabling all plugins and changing to the default theme… the error persists. Please help!
Hi there, as of June of this year Google requires a Key for every use of their maps. The latest updates to our plugins include a field in the plugin settings that allow you to enter the code. You can find out more on how easy it is to get a free Google API key here (it only takes a few minutes): https://mapifypro.zendesk.com/hc/en-us/articles/225022048-How-do-I-generate-a-Google-API-Key-
I DID generate a Google Maps API Key before I posted my last note (I mentioned this)... But the plugin still wasn’t working. I assume I have the wrong settings with my API, can you tell me which Google Maps API options in the API library need to be enabled? (It would be helpful if this were included in the link you sent.)
Hi there, if you read through them thoroughly, you’ll see that the proper method is included in the link I sent. Within the text there is a specific tutorial on this: https://kb.yoast.com/kb/generate-set-google-maps-browser-key/#generate
The notes in the original link are specific to Mapify, but include the above link as well. You need to set it up as a Browser Key and go from there.
Ok. I’ve added the API options in that link and it appears we are good to go. I guess I didn’t pay attention to that API list at the Yoast link before because it appeared to be the how tos for a different plugin… Thanks for your help.
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I have uploaded 12 routes on https://road-to-freedom.com/google-maps/
but now the first 2 routes are not visible anymore and some points are not connected anymore.
What is going on?
Thank you in advance.
Hi there. Have you recently added another plugin, or updated to a new version? We’ll need more info like that as we can’t guess on what happened unless we know what you’ve changed. If you’ve updated to a recent version, note that all plugins using Google Maps’ API now require a google key. Here is how you can generate one: https://mapifypro.zendesk.com/hc/en-us/articles/225022048-How-do-I-generate-a-Google-API-Key-
Hello, No I have not added any other plugins or updated. I just added two extra routes today to my map, but now my first and second route are not visible anymore. Maybe 12 routes is too much?
Oh I see, yes Google limits the amount of routes per map unfortunately. Sorry about the confusion there.
When i try to locate adress i get the following message: Geocode was not successful for the following reason: REQUEST_DENIED.
I create a route and says:
Distance: <invalid route> Duration: <invalid route>
Please Help me with support, I need this very quick. Thanks
I see, you need to add the Google API to make it work, it’s not on the tutorial and it’s very important.
One last question, how do I embed the map? on a page?
I could embed the map, outdated documentation.
I see the route on my end. Also the documentation is only missing the Google API update notice, but otherwise up to date. We are overhauling our documentation across the board as well. Since I see the route, are you still experiencing the problems?
The routes are working well, the only thing is, I choose them all to be closed manually, one end closes manually and the other end of the rout closes automatically even if choose manually on both ends.
Hi Any update? thanks
Hi there, I’ll need wp-admin to have a look into this. Can you create a ticket here and provide your login details? I’ll have our new tech support agent take a look. Thanks!
Done, I’ll be waiting the support, thanks
Great, we’ve received the ticket so we’ll go from there. Thanks!
Hi, i don’t understand if this plugin allow to create offroad routes?
Hi there, yes it allows off-road via connecting waypoints with a straight line. Thanks!
Hi! Off road routes are a feature of our pro version only. You can check that out here: https://mapifypro.com/product/prettyroutespro/
Off road routes are created by connecting waypoints as needed, but they can be placed anywhere on the map. They can be combined with on-road routes as well. Hope this helps!
What’s the status of the “max 10 routes on 1 map” issue from Google? In the image of this plugin on the “item details” page it says “unlimited routes on each map”. Is this true at the moment?
Hi there! Google does indeed limit the amount of routes unless you upgrade to there business plan (I’m not sure what they actually call it). I will update the description to be more clear on that but unfortunately without the plan it is limited.
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