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Discussion on Popup Notification + Social Connect - PrestaShop Module

Discussion on Popup Notification + Social Connect - PrestaShop Module

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258 comments found.

Hi, we bought your module, but it doesn’t work on our theme. Prestashop version is 1.7.6.7

Hi, we have been asking for support for three days after the purchase but no one answers.

If I don’t have support today, I ask for a refund.

Hi,

We replied to your support ticket.

Thanks.

hello adding to tpl {hook h=”customPopup”} shows me blank white page please help regards

Hi,

We replied to your support message.

Thanks.

Hola hace un año que no uso el modulo porque me daba error si lo instalaba desde el backoffice, ahora lo volví a instalar por cpanel y al querer ingresar a modulos o traducciones este me da error 500, pero al quitar su modulo todo vuelve a la normalidad. también traduje el modulo completo pero no se refleja en las advertencias, me pueden ayudar!

Hi,

I’m sorry for delayed reply, it seems we missed you comment.

Can you please send us support message so we can get back to you asap: https://codecanyon.net/item/prestashop-popup-notification-social-connect/5748727/support

Thanks.

I think there is a bug when you enable different popup for category and product. Using the latest version. Select the content type to HTML and add html content into the editor, it only saves text within the html and stripes out the rest. Same issue with previous version 2.8.5. Prestashop 1.6

Sorry forget to add it works fine when enabled for Category and Product in general.

Hi,

Can you please send us support ticket so we can check the issue: https://codecanyon.net/item/prestashop-popup-notification-social-connect/5748727/support

Thanks.

Thank you for responding back, replied.

hello sir ; my theme name panda . prestashop version 1,7.6.5 module does not work in this theme

Hello; Login & registration in my store is not working, can you help me please

Hi, we replied to your support message.

The latest update does not install on my PS1.7.6.5 error invalid zip file

Hi, we replied to your support message.

Cannot configure Twitter and gogle login (its because google+ is descontinued?). Something changed? Would be good to have paypal login too.

Hi,

I’m sorry we missed your comment. Can you please send us support message so we can help you asap.

Hi sir, where i can download the 1.7 version of the module? Thanks

Hi, You can download the latest version of the module from you account “Downloads” section

Newsletter with category filter is available?

Hi,

If you want to display the popup only on specific categories then yes it’s available.

popup function stopped working , there is no replay from the support

Hi, we replied to your ticket.

Hi , the sign in with google button is not working , when click it proceed normally with google but when refresh nothing happens , no customer data recorded or siggning in occures… im using prestashop 1.7.5.1

Hi

I have been a raving fan of your popup module and has been using for almost 2 years now. Working very well.

Feature enhancement suggestion:

Exit intent popup works on desktop but not on mobile. I do understand that on desktop it is triggered by mouse movement, but on mobile it cannot detect such activity so does not trigger.

As I searched across internet, exit popup on mobile is possible by detecting browser tap and back button hit.

And also as more and more traffic are coming through mobile it will be a important enhancement.

So was wandering if you may want to enhance.

Thanks

Hi, is the module compatible with Prestashop 1.7.5.1?

Thanks

Hi,

Yes, the module is compatible with PrestaShop 1.7.5.1

Thanks.

Hello, I have to update our shop before to launch next week to Prestashop 1.7.4.2. I bought your module before but saw its not compatible yet with this version. When will be compatible? Thanks

Hi,

The module is compatible with the latest version of PrestaShop.

Thanks.

Hi, is it possible to just close the login popup when the user create an account or when he sign in ?

Hello, Twitter change and there is not possible to connect at my web since 1 month. Can you updated video support?, thanks

Hi,

Please contact us through our support form so we can send you the updated video.

Thanks.

Hello I bought the module, and i thought it comes with documentation for adding the social connect of google and facebook in order the users can register using their social media account. How to configure? Do you have a step-by-step on how to integrate?

Hi,

There are video instructions in Documentation tab from the module configuration page.

Is there any problem with twitter? suddenly shows this error: “¡Espera un momento! El token de solicitud para esta página no es válido. Es posible que ya haya sido utilizado, o haya expirado por ser demasiado viejo. Por favor, vuelve al sitio o aplicación que te envió aquí e inténtalo de nuevo; probablemente solo fue un error.” Regards.

Hi,

This sounds like an App issue. Please try to follow video instructions from the module configuration page. If the issue persists send us support message: https://codecanyon.net/item/prestashop-popup-notification-social-connect/5748727/support

It’s compatible with Prestashop 1.7.4? Thanks!

Hi,

Yes it’s compatible with the latest version of PrestaShop.

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