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I have bought the templates it’s possible to have the translations to French, Portuguese and Italian?
yes, it is possible. You can translate emails into whatever language.
Does it support Prestashop 1.7.2 ?
Hello, yes, your version is supported. Regards.
We have a small problem on the responsive version of the Order Confirmation.
The tables overlap.
How to proceed with the correction, I can send you a screenshot.
Here: info at ivycommerce.eu
Hello, Access Forbidden !
email address is in the user’s guide.
My customer is unable to reset his password since I use your template. The first e-mail asks him to use the link to generate a new password but the second e-mail has only log in user but no password at all.
I don’t understand. Re-send me the emails.
If we update this item, we then need to update all text and graphics changes we made correct?
Hello, you do not need to do anything. Update is not necessary for you.
How Languages supported? Persian is translated?
No, persian is not translated. But you can translate templates into your language.
Hi there, You did a pretty nice work. Before I get the templates, do you have HTML files for MODULES’ MAILS in this package? I know you have them for CORE’S MAILS Folder.
In which languages are the templates? Need EN-FR first. Thx
Hello, I dont follow you. BTW this is not a module. They are only in english.
I did not say it is a module. I know they are HTML templates. I asked if the templates package you are selling also contains the HTML EMAILS TEMPLATES for modules.
what mean “HTML EMAILS TEMPLATES for modules” ? what modules ?
Are you sure you know about PrestaShop? Cuz modules in Prestashop have « ´mails’ folder that contains HTML templates like yours.
So? Yes or No?
As I already said. I dont follow you.
Hi, Does it work with Presta 184.108.40.206? Thanks.
Hello Gastromilaweb, yes, it is working with PrestaShop 220.127.116.11
I have an issue with prestashop email template.-> https://www.prestashop.com/forums/topic/321853-added-link-adminxxxxshop_url-in-emails-translations/
I wonder if this issue is fixed on you template.
My prestashop version is 1.7.2
i dont follow you.
Hello, I have to update our shop before to launch next week to Prestashop 18.104.22.168.
I bought your module before, when i had 1.7.3. Do i need to make any update?
no, it is not necessary in the case you don’t overwrite email templates.
Hi, with your templates you can also automatically configure them to remove texts at the bottom like “Powered by Prestashop” etc.? Or should you always manually go to act in html files to customize the texts of predefined emails? Thank you
Hello, Where you see at the bottom “Powered by PrestaShop” ? There is nothing like this.
Sorry but in all the default Prestashop emails there is this wording at the bottom. I use Prestashop 1.6.1. If i purchase your module, i can handle the wording at the bottom?
An example you can see in this photo, you will see at the bottom the words “Powered by prestashop”: https://medias3.prestastore.com/969656-pbig/minimalist-pro-email-templates.jpg
Even in the presentation image of your product you can read at the bottom “Venedor powered by Prestashop”! It seems to me rather unbelievable that you are not aware of it… Here is the image: https://camo.envatousercontent.com/3663dae996c989feb0686c4890905504d185e022/687474703a2f2f7065742e697679636f6d6d657263652e65752f73616c65732d707265766965772e6a7067
1. I dont sell default Prestashop email templates. So there is no such a word Powered by Prestashop 2. this is not a module. These are email templates. 3. Yeah, the presentation…. Stop old fashioned (your image) => Get fresh look for…
Yes, in fact I understand that you do not sell a module or default prestashop email; but you sell customizable email templates. And this interests me! I just want to know if your templates can replace the predefined templates of prestashop automatically (choosing one of your model), or i have to copy the relative html code in the emails to replace them. Basically understand how your templates interact functionally with prestashop, stop. Thanks
What means replace the predefined templates automatically? Please explain.
Basically. In prestashop is about 32 default email templates. What I sell is exactly these email templates. But in different styles. I offere 20 different styles.
Hi, that’s exactly what I need! But I just want to understand how to install your templates: do I have to replace the html code directly in the prestashop emails? Or replace email files on the server? Let me understand.
The ideal would be if, in addition to the emails, there was a tool available that allows you to modify them automatically, without having to intervene manually. An example can be found here: https://addons.prestashop.com/demo/FO19472.html
sorry, i dont sell any magic tools which modify templates automatically. As I explainted. I sell email templates as you can find them in your prestashop installation. But in 20 different styles. Nothing more, nothing less.
ok thank you. don’t worry, i like your templates and your work, so i think i’ll also buy your product. regards!
OK, i am not worried. BTW. I tried this approach with email templates for Magento. (https://magento.wysiwyg.email/) but after all experiences I dont think it is a good approach to edit email templates. It is like a website builder. Everybody know what is it, how to “build” a website. But in real world everybody is using standard templates for Wordpress, Prestashop, Magento etc.
I am wondering if we update these templates if we need to go back and re-do all of our modifications like logo, text, etc.?
It is not necessary for you to update these templates. But if you do. Then yes, of course. It depends what you changed.
hello, does version 1.7.6 work?
Hello, yes. PS 1.7.6 is supported.
thanks, i will buy
I have problems with the installation.
Can you tell me specifically which folder I should upload to mail:
For first you have to choose a template. Let say Avanti… So in this case Email Templates/avanti/en – inside the “en” folder are the themplates
so copy the “en” folder from the package to mails folder on your server
(next to es)
I want ZALE in Spanish, then specifically how I should copy it.
thanks for your help
copy the file en in the zala folder to mails folder
so it will be like mails/en
But email templates are only in english language.
If you want translate emails into spanish language. Then rename en to es and translate email template into spanish language
It looks good like this: https://ibb.co/z51p5QF
only the en folder
mails/en (no zala)
yes. But as I mentioned before. Email Templates are only in english language. So if your PrestaShop is configured to use english language. Then this is good. If you want use spanish translations, then rename the en folder to es and translate the HTML files.
that’s OK? https://ibb.co/ry8kqzJ
and here what would it be? https://ibb.co/2y4yyfT
yes. They will be located there. But please read the documentation. There it is explained. You can translate emails two ways. 1. directly edit HTML files. 2. in the admin panel (as is your screenshot)
Which one should I use here? https://ibb.co/svtxv90
i don’t speak spanish.
In prestashop 1.7.6, I can choose between 2 email themes. How do I choose yours? Thank you
if there are 2 email templates. Then choose my email template from the list.
The 2 templates are by default, your template does not appear. Are you sure it works for version 1.7.6?
I am sure it works for 1.7.6….. If the template is missing, it means it is not installed.
I told you…. if you are using spanish, it needs to be in es folder…. es means spanish
en is for english
es is for spanish
mails/en – english email templates
mails/es – spanish email templates
If you are using spanish, then PS search in the mails/es folder…. but if you copied templates into en folder…. it is missing.
it is logical
Hello, we updated the files in our mail/english with the Dana files. When we go to edit the emails and click on Save and Stay or Save, the edit does not apply. It converts back to the original email without our edits. The files have the correct permissions. We are using Prestashop 22.214.171.124
Hello, please send me a screenshot of your ftp server.
want to buy but I thought this also inserts product image in confirmation email
Hello, product thumbnails in the emails are not supported by prestashop.
I have copy all the Zala theme en files folder in my root/mails/es folder.
When i go to the translations for body, i see correctly the theme, but when i do a new order for testing, i still receive the old email templates from prestashop and not the zala ones.
I send you some screenshots.
Let me know please,
I’ve noticed one thing. You’re using multiple languages (es, en, eu, etc. ).
The reason is not that you are trying to send an email from a different language configuration?
For example you set the email template for en language and you are trying to send an email from es language.
Thank you for the fast reply.
Yes, we have multiples language but only spanish is activated on the store.
Anyway, the mails template are inside the “es” folder, and my test customer has the spanish address on it’s shipping address.
Let me know what can be the problem,
I have also clear cache multiple times.
it looks good.
But in any case I would recommend you to set an email template for every language (for each folder) separately in this case. Then make an order.
Maybe something is configured badly. Hard to say.
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