dangcv

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279 comments found.

Hi, I bought your module all is well, but I would add a button directly to access directly to the costomization from home

Hi, first we have purchased your Opencart module (purchased with another account, it was about two months ago), but from the begin we have issues (‘directory access is forbidden’). We decided to purchase your Presta module, hoped it will be more stable. I installed it today and we have the same issue with this module again (‘directory access is forbidden’). I know that for a technical issue we need to open a ticket, but it is really unbelievable that after a fresh install we have always that issue. Could you please at least update your install files? On Opencart On Opencart as your colleague advised we reinstalled our whole site, but after that we had that ‘directory access is forbidden’ issue again. It took days to fix it, nobody knows or tells exactly what the problem is, how can we avoid that. The idea of your product is really great, but please one way or another make it more stable and create backup possibilty. Thanks in advance for your response (and of course I’m going to create a ticket as well).

Hi,

This problem because your server not allow write files. Please let me know your ticket number? We will check and change setting of your server to fix. Thank

Hey, sorry but i have a problem with your plugin and maybe you have a solution for me. The installation in my test shop was successfull. At the backend i can configure the customizer in the product detail mode. But after i pushed the SAVE button and reload the page, nothing about the customizer was saved. Even other changes in the product was saved – but no data / information in the customizer. After reload i always start with a new customize prozess – no data saved in the database. I need help please

Thanks Thomas

so okay after a long testing period, i found the problem. it was a collusion with an other plugin

Thank you. If you have any problem with plugin, please send us ticket at: tshirtecommerce.com/submit-ticket Thank you

I would like to know if I can use this text tool to just sell vinyl letters, i.e. I just want a text tool. I can not see anything in the preview that is just text . not t-shirts or mugs

Hi You absolutely can do that. you can remove default product and just create blank frame when adding product design. You also can hide other unnecessary tabs, such as upload image or add art. So you customer just can add only text

Thank you

Can this tool have the text height and length in centimeters and after a purchase what file do I get to be able to produce what the customer ordered

Hi,

Yes, our system is supported.

Hi you have a back office demo for this module PrestaShop Custom Product Designer

Hi

Sorry, we not yet finish demo for backend of Prestashop version. please follow this link to find some information about backend: http://docs.tshirtecommerce.com/prestashop/

Thank you

I am looking for a module just to change the font and that the change is done in the text box

Sorry, now our module not support this option.

Hello , When i go to Sales>Orders i dont see any download button below the product. I check this video : https://www.youtube.com/watch?v=yJ9qMW28O_Q

we can’t give access to our site

URGENT

Hi,

Please help me open ticket on our site and share info of your site. We will help you check. Thanks

https://tshirtecommerce.com/submit-ticket/

Cho mình hỏi module này có hỗ trợ cho Prestashop 1.7 ko?

Hi,

Module supported Prestashop 1.7 bạn nhé.

hello, is it possible to use the package for prestashop 1.7.3? thank you so much

Hi, Yes you can use Prestashop 1.7.3

Hi I sell stickers, can I use this module for customers to buy my stickers and be able to colorize them (only view them) with 20 set colors and 5 fixed sizes. And of course add to cart

Hi

Our plugin support all kind of products, so I think you can use our module for your site. We have option allow admin can hide ri tab in design tool, so if you only want customer colorize and order, you can hide tab “add text”, “upload image”.... For more detail, please checking our demo here: http://prestashop.tshirtecommerce.com/index.php?fc=module&module=tshirtecommerce&controller=designer

Thank you

Hello, Will you put a code to protect SVG files from beeing downloaded from website users? And if we can put patterns instead of colors?

Hi,

Our server supported convert file SVG to PNG so all thumb of our design is file PNG. We working on tool allow customers can upload file and convert to file PNG. You can use in next time. Thank

So you will update your module for that soon?

We working on this function. I hope can complete soon. Thank

Hi,

Ash here at Windy Balloon Company, I bought your Custom Product Designer plugin yesterday for Prestashop 1.5.6 and tried to install it on our TEST server. I get a message that the plugin was downloaded successfully but it does not appear in the modules list. Can you please help? http://test.fastballoons.com

Regards,

Hi,

Please help me open ticket on our site and share info of your site. We will help you. Thank

https://tshirtecommerce.com/submit-ticket
bllo

bllo Purchased

HI do you do you recommend it for custom mobile cases ( 3D Sublimation ) ? please take a look to case masks unikcover.dk/create

bllo

bllo Purchased

U dont need to respond… I downloaded, its fine :)

hello, small problem with the module this one does not work. it is impossible in products to choose a design. the menu does not open

best regards

Hi, Please help me open ticket on our site and share info of your site. We will check your problem. Thank

https://tshirtecommerce.com/submit-ticket/#/tickets
agmpol

agmpol Purchased

Hi, can the client, after loading the photo, apply filters such as sepia, black and white and others?

Sorry, now our module not supported this option.

agmpol

agmpol Purchased

Can you execute a module with these options on demand? What will the price be?

Hi, We working on this addon. You can update free in next time. Thanks

probull

probull Purchased

Hi, I bought this module. But I can not start it in Presta 1.5.6. Can you help me ?

It was happend when in click on module after instal folder to root: [PrestaShopException] Property Configuration->name length (39) must be between 0 and 32 at line 837 in file classes/ObjectModel.php

831. 832. $message = $this->validateField($field, $this->$field); 833. if ($message !== true) 834. { 835. if ($die) 836. throw new PrestaShopException($message); 837. return $error_return ? $message : false; 838. } 839. } 840. 841. return true; ObjectModelCore->validateFields – [line 255 – classes/ObjectModel.php] – [0 Argument] ObjectModelCore->getFields – [line 455 – classes/ObjectModel.php] – [0 Argument] ObjectModelCore->add – [line 360 – classes/Configuration.php] – [2 Arguments] ConfigurationCore::updateValue – [line 193 – modules/tshirtecommerce/tshirtecommerce.php] – [2 Arguments] Tshirtecommerce->updatePermission – [line 62 – modules/tshirtecommerce/tshirtecommerce.php] – [0 Argument] Tshirtecommerce->__construct – [line 1105 – classes/module/Module.php] – [0 Argument] ModuleCore::getModulesOnDisk – [line 1017 – controllers/admin/AdminModulesController.php] – [3 Arguments] AdminModulesControllerCore->initContent – [line 167 – classes/controller/Controller.php] – [0 Argument] ControllerCore->run – [line 348 – classes/Dispatcher.php] – [0 Argument] DispatcherCore->dispatch – [line 53 – admin3600/index.php] – [0 Argument]

Hi, Please help me open ticket on our site and share info of your site. We will help you check and fix. Thank

https://tshirtecommerce.com/submit-ticket
probull

probull Purchased

Thank you.

Hi, i would like to know if i (the administrator) can download Area Design.file. Now i can download all design (image + area design). Thanks Best Regards

Hi, Yes you can download file output of design in page order detail. Thanks

In page order detail i can download file with image. Example if i have a pen and my customer insert in area design a text i would download only text.

Hi, now our system allow download all item customers design. If customers add text, photo, file SVG…you can download full. You can download file SVG or PDF it is file vectors with layers so you can edit on software.

hoesslin

hoesslin Purchased

hello i bought this tool some days ago – and i am up to request a refund! nice settings for playing around – but important things do not work! sometimes you cant save things due to write restrictions – but nearly everything has 777 now!! or in designer you cant choose a product for designing … and and and…

Hi, Sorry what functions not working? Please help me send info of your site to email info@tshirtecommerce.con. We will help you fix now. Thanks

hoesslin

hoesslin Purchased

ok thank you

Hi, Please help me send info of your site. We will help you check now. Thanks

hello why you stopped updating the system you did not publish any update since one year thanks

Hi, last update of item is “16 January 18”. You can see changelog in admin page of your site. Thanks

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