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Hi, I bought your module all is well, but I would add a button directly to access directly to the costomization from home
Hi, first we have purchased your Opencart module (purchased with another account, it was about two months ago), but from the begin we have issues (‘directory access is forbidden’). We decided to purchase your Presta module, hoped it will be more stable. I installed it today and we have the same issue with this module again (‘directory access is forbidden’). I know that for a technical issue we need to open a ticket, but it is really unbelievable that after a fresh install we have always that issue. Could you please at least update your install files? On Opencart On Opencart as your colleague advised we reinstalled our whole site, but after that we had that ‘directory access is forbidden’ issue again. It took days to fix it, nobody knows or tells exactly what the problem is, how can we avoid that. The idea of your product is really great, but please one way or another make it more stable and create backup possibilty. Thanks in advance for your response (and of course I’m going to create a ticket as well).
This problem because your server not allow write files. Please let me know your ticket number? We will check and change setting of your server to fix. Thank
sorry but i have a problem with your plugin and maybe you have a solution for me.
The installation in my test shop was successfull.
At the backend i can configure the customizer in the product detail mode.
But after i pushed the SAVE button and reload the page, nothing about the customizer was saved. Even other changes in the product was saved – but no data / information in the customizer.
After reload i always start with a new customize prozess – no data saved in the database.
I need help please
so okay after a long testing period, i found the problem. it was a collusion with an other plugin
If you have any problem with plugin, please send us ticket at:
I would like to know if I can use this text tool to just sell vinyl letters, i.e. I just want a text tool. I can not see anything in the preview that is just text . not t-shirts or mugs
You absolutely can do that. you can remove default product and just create blank frame when adding product design. You also can hide other unnecessary tabs, such as upload image or add art. So you customer just can add only text
Can this tool have the text height and length in centimeters and after a purchase what file do I get to be able to produce what the customer ordered
Yes, our system is supported.
Hi you have a back office demo for this module PrestaShop Custom Product Designer
Sorry, we not yet finish demo for backend of Prestashop version. please follow this link to find some information about backend: http://docs.tshirtecommerce.com/prestashop/
I am looking for a module just to change the font and that the change is done in the text box
Sorry, now our module not support this option.
we can’t give access to our site
Please help me open ticket on our site and share info of your site. We will help you check. Thanks
Cho mình hỏi module này có hỗ trợ cho Prestashop 1.7 ko?
Module supported Prestashop 1.7 bạn nhé.
hello, is it possible to use the package for prestashop 1.7.3? thank you so much
Hi, Yes you can use Prestashop 1.7.3
Hi I sell stickers, can I use this module for customers to buy my stickers and be able to colorize them (only view them) with 20 set colors and 5 fixed sizes.
And of course add to cart
Our plugin support all kind of products, so I think you can use our module for your site. We have option allow admin can hide ri tab in design tool, so if you only want customer colorize and order, you can hide tab “add text”, “upload image”....
For more detail, please checking our demo here: http://prestashop.tshirtecommerce.com/index.php?fc=module&module=tshirtecommerce&controller=designer
Will you put a code to protect SVG files from beeing downloaded from website users?
And if we can put patterns instead of colors?
Sorry, now our system not supported this option because when system load image on website, all image is saved on cache of computer.
But on your preview you protect yours…. when ppl try to right click and save image your SVG come as PNG ….
And about patterns think about textile vinyl or flex they come with some patterns how can i show that to costumers if your moduledoesn’t support it? Foils, metalic colors… we should be able to put that.
Our server supported convert file SVG to PNG so all thumb of our design is file PNG. We working on tool allow customers can upload file and convert to file PNG. You can use in next time. Thank
So you will update your module for that soon?
We working on this function. I hope can complete soon. Thank
Please help me open ticket on our site and share info of your site. We will help you. Thank
do you do you recommend it for custom mobile cases ( 3D Sublimation ) ?
please take a look to case masks
U dont need to respond… I downloaded, its fine
hello, small problem with the module
this one does not work. it is impossible in products to choose a design.
the menu does not open
Hi, Please help me open ticket on our site and share info of your site. We will check your problem. Thank
Hi, can the client, after loading the photo, apply filters such as sepia, black and white and others?
Sorry, now our module not supported this option.
Can you execute a module with these options on demand? What will the price be?
Hi, We working on this addon. You can update free in next time. Thanks
Hi, I bought this module. But I can not start it in Presta 1.5.6.
Can you help me ?
It was happend when in click on module after instal folder to root:
Property Configuration->name length (39) must be between 0 and 32
at line 837 in file classes/ObjectModel.php
832. $message = $this->validateField($field, $this->$field);
833. if ($message !== true)
835. if ($die)
836. throw new PrestaShopException($message);
837. return $error_return ? $message : false;
841. return true;
ObjectModelCore->validateFields – [line 255 – classes/ObjectModel.php] – [0 Argument]
ObjectModelCore->getFields – [line 455 – classes/ObjectModel.php] – [0 Argument]
ObjectModelCore->add – [line 360 – classes/Configuration.php] – [2 Arguments]
ConfigurationCore::updateValue – [line 193 – modules/tshirtecommerce/tshirtecommerce.php] – [2 Arguments]
Tshirtecommerce->updatePermission – [line 62 – modules/tshirtecommerce/tshirtecommerce.php] – [0 Argument]
Tshirtecommerce->__construct – [line 1105 – classes/module/Module.php] – [0 Argument]
ModuleCore::getModulesOnDisk – [line 1017 – controllers/admin/AdminModulesController.php] – [3 Arguments]
AdminModulesControllerCore->initContent – [line 167 – classes/controller/Controller.php] – [0 Argument]
ControllerCore->run – [line 348 – classes/Dispatcher.php] – [0 Argument]
DispatcherCore->dispatch – [line 53 – admin3600/index.php] – [0 Argument]
Hi, Please help me open ticket on our site and share info of your site. We will help you check and fix. Thank
i would like to know if i (the administrator) can download Area Design.file.
Now i can download all design (image + area design).
Hi, Yes you can download file output of design in page order detail. Thanks
In page order detail i can download file with image. Example if i have a pen and my customer insert in area design a text i would download only text.
Hi, now our system allow download all item customers design. If customers add text, photo, file SVG…you can download full. You can download file SVG or PDF it is file vectors with layers so you can edit on software.
hello i bought this tool some days ago – and i am up to request a refund! nice settings for playing around – but important things do not work! sometimes you cant save things due to write restrictions – but nearly everything has 777 now!! or in designer you cant choose a product for designing … and and and…
Hi, Sorry what functions not working? Please help me send info of your site to email firstname.lastname@example.org. We will help you fix now. Thanks
ok thank you
Hi, Please help me send info of your site. We will help you check now. Thanks
why you stopped updating the system you did not publish any update since one year
Hi, last update of item is “16 January 18”. You can see changelog in admin page of your site. Thanks
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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