dangcv

dangcv supports this item

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100 comments found.

Hello, can your module also make for ink stamps?

Thank you

Hi,

You can design any type of product with our system.

Thanks you

Hi guys, I´m Alexis from Germany. Congratulation for your awesome Designer. Good work.

Is it also for Magento to buy?

Hi,

Thanks, sorry now our system not supported with Magento.

Hi all, works the designer with alph layer – for 100% picture placement on the product?

Your example: When I upload a picture, and place on the iPhone, then I have a square cut. But I need a full-placement. you understand what I mean?

thx, Alexis

Hi,

You want show line of area design in file output and you want easy to cut? If right, you can use this addon https://tshirtecommerce.com/product/mask/ and add line with file PNG. Thanks

Ok, thanks. That is what I mean. Thanks!

I have looked at the demo. I have two still questions:

question 1: Can I placing under the mask the background picture? Or is only displayed zhe mask at the stage?

question 2: How work the PDF-Export. Will the file save at the server, or with a download from the backend? Will the file saved with order# and timestamp? Is there a workaround?.

Thanks, Alexis

Hi,

1. You can use mask with background or any images you want display but area design need transparent.

2. After customers design and order, you can go to page order and download file design, this design only temp and not saved file to your server.

Thanks

I received an email stating that there is an update to the prestashop module. When I click update from the admin area within the product it states that there are not updates available. Is there an update and if so, what features were updated? Also, am I required to download and install the update manually.

Hi,

Yes, we updated new version with fixed more bugs, you can download file update, changelog on codecanyon.net and update your site. Thanks

Veiksmas

Veiksmas Purchased

Hello, we installed your “prestashop custom product designer” and we got couple 1. When we purchase an item, in administrator we can’t download product design (SVG, PDF, PNG), only SVG is working others aren’t. example: http://prnt.sc/ek5csp, http://prnt.sc/ek5cwz. 2. When user adds a product to cart design image isn’t showing in mini cart, example: http://prntscr.com/ek6ywo. 3. You can’t delete from popup cart products with design. http://prntscr.com/ek6ywo. 4. In cart javascript isn’t working, we can’t update quantity (without refreshing page), and can’t view design images. Examples: http://prnt.sc/ek5rfy, http://prntscr.com/ek70mj. Sincerely, Dalius.

Hi,

Please help me open ticket on my site and give info of your site. We will help you check. Thanks

https://tshirtecommerce.com/submit-ticket

Need that you install it fine, becouse i´m trying, but have issues… the menus dont wor, and change all… Cant access to the addon after installation. Please, need installation.

Thanks

Hi,

Please help me open ticket on my site and give info of your site. We will help you fix. Thanks

https://tshirtecommerce.com/submit-ticket

Hi. Please, need your help for installation…

Hi,

Please help me email to info@tshirtecommerce.com. Thanks

question before buy:

The clipart search box searches for TAGS too or only by name/category?

Hi,

Sorry, tags and search tags only supported with clipart of store.

Thanks

positivos

positivos Purchased

Hi. I´m waiting for your solution for to install the plugin in my prestashop. PLease,.. need your help.. thanks

Hi,

Sorry, you opened ticket on my site and what your ticket number?

Is it possible to view the image in 360?

Sorry, system not support.

Can I get this in html5, need to incorporate into mvc site Willing to give mvc version back to you for share in sale revenue from mvc version, and if you want some support to round the dinamic version off. But mainly I need it in HTML5 if possible, not a wordpress fan at all. Customer wants his site by Wednesday so a quick reply will be appreciated. I will buy the theme, hopefully today still. Thank You, Ivan Rossouw Director IC Web Designs & Data Development SA

Hi,

This module only works with Prestashop. Thanks

ltpruitt

ltpruitt Purchased

Hello

I am having trouble getting the designs to download in any format I have tried Several Browsers including Chrome.

It just presents a white screen

Can you help

Hi,

Please help me open ticket on my site and give problem of your site. We will help you check. Thanks

https://tshirtecommerce.com/submit-ticket/
positivos

positivos Purchased

HI. Please, Have too many erros ins my installation of your product. Need to fix it… After that, need custom services… Can you help me please??

Thanks

positivos

positivos Purchased

I´m waiting your reply in your web and here… Are you there?

positivos

positivos Purchased

Hi. Please, need your help… wait your reply to my messages in your system tickets for to fix my installation. Thanks

Hi,

Please help me open ticket on my site and give info of your site. We will help you fix. Thanks

https://tshirtecommerce.com/submit-ticket

Hi, can I use this module at prestashop 1.7 ? dou you have a backupoffice demo site?

Thanks,

Hi,

Sorry, module only support prestashop version 1.5.x and 1.6.x

do you have a backoffice demo?

Sorry, we have’t admin demo. Please help me check with document http://docs.tshirtecommerce.com/kb/pestashop-custom-product-designer/. Thanks

positivos

positivos Purchased

Mask dont work, cant show the frontoffice propertly.. the admin products cant be created.. Please, I´m waiting you reply in your web.. Your assitance service is too slow.

Hi,

Sorry, what your ticket number?

I have a problem displaying the personalization button.

I have installed the t-shirt eCommerce module but I can’t see the button on the product details page in prestashop.

How can I display the button near the add to cart button or at least in the same page?

Hi,

Please help me add product design and check again. If you have any problem, Please help me open ticket on my site and give info of your site. We will help you. Thanks

https://tshirtecommerce.com/submit-ticket
positivos

positivos Purchased

Ticket #26112, you reply one time at day, and after that dont fix the error and i need wait one more day for another reply without fix of the problem.. That is not a good assistance service,...

Hi, Please reply your ticket and confirm you customize or no. Thanks

Witaj! Mam pytanie odnośnie kompatybilności modułu PrestaShop Custom Product Designer z prestashop wersja 1.7. Pozdrawiam Gerard Zawadzki

Hi, Sorry module not supported prestashop 1.7.

Hello I have such a question, is there a version compatible with Prestashop 1.7? If not, is there an anticipated update and when? Regards, Gerard.

Thank you for the quick reply. One more question. Is it planned to upgrade to version 1.7, and if so then when?

I wanted to clarify my question. Prestashop 1.6 is backed up by October 2018. Will there be a version 1.7 plugin for this? This is important to me because I do not know if it is reasonable to buy a plugin if a year becomes useless. Thanks in advance for your answer.

Hi,

We checked Prestashop version 1.7 many time and see this version dont work stability. We sure will update when version 1.7 works good. After Prestashop updated version 1.7.x with fixed bugs we will update module. Thanks

r1r2r10

r1r2r10 Purchased

Hola, pido su ayuda para problema en prestashop, el panel de diseño no se muestra completo solo una pequeña parte no se que hacer pido su ayuda gracias

Hi,

Please help me open ticket on my site and give info of your site, we will help you check. Thanks

https://tshirtecommerce.com/submit-ticket
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