themify supports this item


154 comments found.


Custom post type field columns are not showing in the post list, how do I enable this?

Not to worry I figured it out. What is the meta key for fields created with your plugin? Eg Toolset adds wpcf- to any field you create.

Meta key is used in the database/backend to identify the field ID name. We don’t add prefix to meta key name. You can name anything as you like, but please make sure the each key name is unique, so they don’t cause conflicts.


anyway to customize the taximonies to make them link to something else?

I am making a game info site and i am looking for ways to make it easy to enter data but i didn’t see any ways to customize the data for the custom fields

Unfortunately, it’s not possible to change the link of the taxonomies. The taxonomies are linked to the posts and cannot be customized.

Maybe we can provide you with a recommendation. Do you mind contacting us here – ? Let us know what you would like to do. Provide us with a sample site URL, if possible, so that we can better visualize and possibly provide you a recommendation on what you can do :)

Thank you for your patience.

my idea was this: have post types where you would enter details about games and use those to send them to a link that matched.

like microsoft would link to microsoft website.

but its ok. i will just use custom fields


After posting some of the cpt fields are displaying and some are not. I have resaved the single template.

Where does the plugin save the single post template file?


Apologies for the delay with our response. Do you mind sending us your site URL via email at info[at] Also, if you haven’t created an account with us yet, please do so by filling out this form – Doing so, will allow us to provide you support direct from our developers.

Thank you for your patience.

Not to worry I figured it out.


Is it possible to change “PTB Meta Box” to something more personal and user-friendly?


This actually depends on what you’re looking to do. Do you mind providing more detail about this by sending us an email here – ? If possible, please provide us with some mockups as well so we can better visualize what you mean.



Can your submissions add on together with the extra fields add on post videos on front end?

I want to integrate your plugin with buddypress, members will sign up and then in their profile there is a video tab where they can upload videos with title and description and publish it as a post.

Hi Omelani,

Apologies for the delay with our response and thank you for your patience. Yes, the PTB Submission addons support video as long as the Extra Field Addon is active :)

Thank you for your patience.

Can you make your addons available here? I have purchased this one here, but all addons are handled via your homepage and not available here.

Which addons are you looking to get? Have you already set up an account with us? When you purchase the plugin here you can also set up an account with us by filling out this form –

The key reason why we don’t upload all our plugins/addons. Is because we would like to encourage users to create an account directly from our site so that they can easily access the updates immediately as they are release. And also provide instant access to our support where you can get direct access to our developers via our forum (

And what about the difference between 1 time payment on codecanyon and lifetime updates And Yearly fees for all plugins on your site

Yes i have a themify account and i can not download PTB or any of the plugins cause they are all expired on your page Ptb extra fields, search, Submissions. I bought all in the past and only the main plugin is available for me cause i bought it HERE

I mean… Its up to you but i prefer codecanyon. Why should i create hundreds of accounts om different author pages if one could reach the same result?


This is still correct. You’ll still receive lifetime updates, however, you’ll have to get the updates directly from CodeCanyon. When you register with us directly, you’ll get updates as soon as it’s released.

Please contact us here – and we’ll see what we can do for you.

Pre-purchase Question

I plan on using your plugin with the front end submission feature.

Can you tell me if the plugin only displays a field when user enters information on that particular field?

Thanks in advance, - GM

Hi GM,

If you leave the field blank then it won’t show anything. However, please note that if you set a text to appear on the template it will still show the text that’s been added on the template. If you need any further clarification with this, we can provide more details. Please contact us here –

Thank you for your patience.

I have created my first custom post type page with the tabulated content However, the tabs do not switch. I thought this might be related to JS errors ( but I have regular pages with the same JS erros and the tabs work fine.


Please allow our developers to help you with this. Do you mind opening a new ticket on our support forum so that one of our developers can help you with this issue? Please include the screenshots, and site URL as well so they can better visualize the issue that you’re experiencing.

To open a new ticket, please log in to your Themify member area ( Click on the support tab and this will redirect you to the forum where you can open a new ticket. 

If you haven’t set up a Themify account yet, please do so by filling out this form –

I opened the ticket in your support forum on Friday. I haven’t gor any help so far. so I decided to open the ticket here.


Apologies for the delay with our response. Do you mind sending us a direct email at info[at] with the support forum link URL? We’ll follow this up immediately.

Can any of the meta stuff be conditional? For instance can they add multiple items for the post like a click to add more button and they would add as many of that item as they wanted. Example. Scavenger hunt event locations? They list a separate location name, address and description for each location they want to display in a single scavenger hunt event post. each scavenger hunt event can have a different amount of locations to display for its event.

Do you mean repeatable inputs? Yes, it can handle repeatable fields.

Hi, somebody has recommended this to me but warned me that it doesn’t work properly with Wordpress 4.7 (apparently the templates don’t work). Is this correct and if so do you have a new version on the way? Thanks.


Apologies for the delay with our response. It is actually compatible with WP4.7 and we’re actually releasing a new update today to fix some minor bugs as well. If you’d like instant access to the latest version, please consider to get it here –

I purchased your plugin a few days ago, and man do i love it, but i have run into a situation that i dont know how to resolve.

I did log a ticket on your website. Please get back to me ASAP as it is urgent.

I also have some improvement options for you if you are interested.


Please allow us to help you set up an account to allow to post on our forum. Please fill out this form here – Creating an account will give you the following:

1. Instant access to our updates 2. Direct support from our developers via the support forum.

With that said, please consider to create your account. Thank you for your patience.

Hi, i filled out the form. Thanks.

BTW, i just came across this on your site. Is this just for membership? What about Envato purchases? and when do the Envato plugins get updated?

Can I still use the Builder plugins once my membership expires? Yes, you still can keep and use the Builder plugin that you already downloaded during your membership. However, you will no longer have access to file downloads, updates, or support.


Yes, this is just for Themify members. Once you’ve purchased a product from Envato you actually get a free account with us that gives you 1 year of support and updates. This double what you initially get with Envato which is only 6 months of support :)

With regards to updates, you get lifetime updates only through Envato. How it works is that we submit our latest theme version to Envato. They review it and once approved they’ll make it available to download again. We submit at an update for their review at least once every 2 months. But the availability of the theme version varies depending on the reviewer from Envato and how early they can approve of our submission. This is why we recommend getting a membership with us, as this will give you instant access to updates.

Thank you for your patience. If you need any further clarification with anything, please don’t hesitate to reach out to us here –

Are we able to collect data to use and display within a google map on the front end?


I’m not entirely sure what you mean. Do you mind contacting us here – with a little more detail so that we can better answer your question?

Thank you for your patience.

Hi, purchased the plugin from here (prefer to have them on Envato if possible). Guess its not been updated here yet as I get a message on my dashboard saying 1.2.7 is available but I need a Themify login to get it. Will the update be available on here soon?

Just noticed a way to get it on the Themify site, filled the form in so no need to reply. Thanks.


Apologies for the delay. Thank you for filling out the form ( We’ve now responded to your email with details on how to set up your account.

Please note that we’re submitting an update here so that users can get access to the latest version on CodeCanyon as well. Thank you so much for your patience and understanding.


I have a site using Real Homes (, and am looking to create an additional property template (which are custom post types) from the one provided in the theme, so I can chose the right template according to the requirements of a specific property.

Will your plugin accommodate this?



Yes, this should work with the Post Type Builder. However, just to make sure do you mind contacting us here – with your site URL so that we can further investigate and make sure. Thank you for your patience.

I’ve replied via the link provided.

Thanks a lot.