Why is order return or exchange management so important for an eCommerce site?
When a consumer does not receive the goods of his choosing, the size is incorrect, or the product is broken, refunds and exchanges play a significant role. In such circumstances, customers can seek a refund or exchange.
Who will handle refunds for customers?
The refund requests will be handled by the POS manager.
Who will process the exchange request of the customers?
The POS manager will process the Exchange requests for the customers.
How many times may a customer seek a refund or an exchange for an order?
A customer can only make one refund or exchange request per order.
How much money can a POS manager give back to customers?
A POS manager can either refund the entire money or a portion of the order.
This author will respond to buyers' questions and provides limited support through their own support system.
View the item support policy
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