OTWthemes

OTWthemes supports this item

Supported

136 comments found.

for some reason all our widget contens are hidden on mobile devices. Any ideas?

You can test it here: http://wordpress-wv.p287984.webspaceconfig.de/webdesigner/prometheus-ug/

Hi, Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly. Send as much info as possible to describe the issue.

Done!

Hi

We would like to show Sidebar when user click on Add to Cart Button on Product Page (WooCommerce).

The user will click on Add to Cart Button and Sidebar will come which will show the product in the cart and the two buttons Continue Shopping and Proceed to Checkout.

is this possible?

Reference Link: http://janstudio.net/claue/demo/product/calvin-klein-logo-sweatpants/

Thanks

You need to have a widget that has that functionality. The sidebar can be triggered from a button no problem. :)

Not working on page load with the Newspaper Theme from TagDivi on themeforest :( Button will open the side panel popout but no on page load which is what we need

Hi, open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly to help you solve the issue. :-)

Nice Plugin! But please add more important options for example Font-Size, Position of Button (Top, Middle, Bottom, ect…) THX

Hi, Most of these should be easy to do via custom css. But thanks for the feedback. I will have those added to the updates discussion list and we might have them in future releases of the plugin. :)

hi, sidebar popup icon sizes are different, how can i make it same size, please take a look at it here https://topbestbrand.com/ and how do i set up a setting for, side bar popup show 1 time and if the user close, it will just stay on the side bar, no more popup again, when i setup, its either popup every time page load, or its not popup like now.

Hi,

Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly to help you solve this. :-)

Hi! Is it possible to serve different popup instances based on geolocation data?

Hi, I am afraid the plugin does not have this at this point. But thanks for the feedback! :-)

Hi, My client purchased this plugin and hired me to install it. It asks for a product code to activate it. Is it the purchase code?

Hi,

Yes you need to enter the purchase code. :-)

Hi. How can I sent you a screenshot? cheers snowbird

Hi,

Open a support ticket via the support tab at the top of the item’s page. Once we reply you will be able to attach screenshots.

Hi I have purchase the product popping Side Bar , where do i get the License code. I search the whole zip file didnt find any ?

Hi, the purchase code can be found in your codecanyon downloads section.

hi is it possible to close when i click on the content ?

Hi,

Open a support ticket via the support tab at the top of the item’s page and our support team will be with your shortly. Send an example URL and more details on what are you trying to accomplish.

Hello

Just notice: woocommerce_get_page_id is deprecated since version 3.0! Use wc_get_page_id instead. – its better fix it early as it deprecated from spring and maybe will be removed from the closest woocommerce update

Thanks for the feedback :-)

Hi OTW,

I want to close the popup when user is clicking on [x] or on the background. But when I choose for “Enable Close on Background Click” in the settings the popup also close when clicking on the popup content (in the settings “Enable Close on Content Click” is on “No (default)”). See for example https://wemote.nl/systemen/icoone/ and then the buttons “CONTACT OPNEMEN”.

Hi, Open a support ticket via the support tab at the top of the item’s page and our support team will be with you shortly. :-)

Over ONE YEAR since last updated. Not buying this thing. Been burned before.

Last update was December 2017, less than 3 months ago. The item is supported as well as all other items we have listed here on codecanyon.

Hello, where can i find a guide for your plugin? Thanks

hello, I can’t understand where can i put images and rich text into the sidebars and lightbox.

I’ve found the solution. I’ve to put it, through Appearance> Widget and then chose Text, imgages, html and put shortcode from Overlay

Hi, I see you have opened a support ticket as well. Our support team will get back to you to answer your questions.

EVOGRAPH

EVOGRAPH Purchased

Hello

i need to change the word Loading…

when the popup load appears an icon and the word LOADING…

i try to find the word on php, js language and no luck

can you tell me the name of the file and # of the line to do it please

thanks

EVOGRAPH

EVOGRAPH Purchased

im using poedit, and there is no word to translate the “Loading… “

EVOGRAPH

EVOGRAPH Purchased

is just a word do i need to change and you are telling me tu pay $14.88 for that??

i dont use my support cause i never need it.

your file: otw_psw-en_US is incomplete cause is not word to change the translation

Hi, I am sorry but what you are asking for is considered support based on codecanyon rules. Support that is included in the item is 6 months after the purchase. Your purchase is more than 3 years ago and you haven’t renew support since then. Here is more on what is support, what is included and not:

https://codecanyon.net/page/item_support_policy

Hi,

Open a support ticket via the support tab at the top of the item’s page. Please describe your issues as well. Our support team will be with you to shortly to help you solve the issue.

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