Hello!

I just checked and found it’s working as expected.

Will you please check again?

Thanks

Unfortunately not.

are you going to have multi merchant version? or we can develop for multi merchant version?

Hello Davetan,

We don’t have any plan to add any extra features at this moment. You can develop multi-merchant version on your own.

Thanks for you query.

Hello Acnoo,

Thanks for your comments.

Hello Ogalyweb,

I hope you are doing fine today. Thanks for your nice words. It motivate us to deliver good works.

I got your email, though I didn’t try your cPanel yet. Just to inform you, will you please check if you use PHP 8.1 or lower on your cPanel, it should work. If not, I will check it tomorrow.

Let me know the update.

Thanks.

Hi Thanks for your reply. PHP was 8.2, I change it to 8.1 and tried installation once but not succeed. Appreciate your assistance Thanks

Hi,

I find that your PHP was still 8.2, and while I changed it to 8.1, the deprecated warning is gone, and I can install the application.

But some of my MySQL query needs an update version like MySQL 8. Please contact your hosting provider and update the MySQL version, and all will work as expected.

Thanks.

Hi xpertmediagroup,

I hope you are doing fine today. Thanks for writing us.

Unfortunately, we don’t intend to create SaaS at this moment. Sorry for the inconvenience.

Thanks

Hello,

Thanks for reporting the issue. I have checked and found it an issue and we will address this issue and fix it by the next version.

I can’t give you an ETA but hope to release the update soon.

Thanks again.

I got your email and came to know that you can manage creating new purchases and sales. Also, you wanted to know about changing the default sales tax,

Go to, Settings > Basic and change Default Sales TAX Rate. I hope this helps.

If anything else comes up, don’t hesitate to contact us.

Thanks.

Alright thanks, what about the subheads under report are they showing now?

Hi,

The subheads are already there, just missing the icon where you need to click. I hope to fix this and update the version by next month.

You can check out this video to find out how you can check the subheads even if the icon is not there,

Thanks

Hi

Thanks for your query. First off all, this is not a plugin (like WordPress plugin or any other CMS) it’s a standalone software.

You can exclude POS by creating a user without POS permission. The user permission is so flexible that you can turn off/on anything for a particular user.

I hope it helps.

Thanks

Hello

Thanks for your query, unfortunately its not integrated with the weighing machine.

Hello Merinoekm,

Thanks for reporting, but I think I can’t get your point. Will you please help us to recreate the issue? It would be nice if you can provide the steps and mention what you get and what you expected. Also it would be helpful to provide some screenshots if possible.

You can send us those details in our email, info(at)erponline(dot)xyz

Thanks.

Hi Meninoekm, Got your email but your video in GDrive have no sufficient permission so I can’t view that. Send a request to you, will you please accept that?

Thanks

Sir also provide Backup data, excel export and Rounded off – on off provision

Thanks for your feature request. Actually we are working on the fix rounded off. And we have excel export in our Road Map. But I am afraid about the dabckup data at this moment. Can’t give you any ETA.

Thanks.

Hello there,

We just fixed the rounded off issues and upload it. Soon you will get notification of approval of new version.

Thanks

Hello,

Its mainly 3rd party packages, 1. PDF library and 2. Barcode generator library.

Thanks.

Hello!

Thanks for your query. Now a days most of the POS thermal printer can scale any print size to its own. We use regular print size here, so you can use it in any thermal size.

Thanks.

Hello Thanks for letting us know. We fixed the issue and its live again. Please check it when you get time.

Thanks again.

every submission is giving the following error Failed to load resource: the server responded with a status of 403 (Forbidden)

Hi!

PHP 8 should not be any issue. It seems CSRF protection is enabled from the application config.php file. Here is the quick fix for you,

Open /app/config/config.php file and in line number 460 replace the following, $config[‘csrf_protection’] = TRUE; to $config[‘csrf_protection’] = FALSE; and it should be working.

Let me know if you still facing issue.

Thanks

Hello!

I hope you are doing fine. This is the reply regarding the ledger for customer and supplier. After getting your report we do realize you might do cash transactions for sales and purchases. This is why you don’t get the customer and supplier ledger. We keep General Ledger (GL) where cash transactions are not accounts payable or accounts receivable. So its not recorded under any customer or supplier rather it is recorded as cash debit/credit. If you do credit sales/purchases then you will get that customer/supplier ledger. I hope it make sense.

If you want a sales or purchase report, we have that for you. Simply go to Report and there you will find “Sales Report” and “Purchase Report”. You can get the customer or supplier report from there. Hope it will help you.

If you face anything else, please let us know. We are happy to help.

Thanks

Hello! Here is your answer, 1. We dont have budgets and forecast feature. 2. I am sorry but dont understand why can’t you generate any report. You need to go to reports menu from sidebar. Then select the report type you want, i.e. Select Balance Sheet and click View Report button. 3. Unfortunately we dont have extract function yet. But as you mention and we also got couple of other request. So I think include Export CSV would be nice. We will include this in our road map. 4. Yes you can create/edit GL Account. For that Go to Account section from left menu and then click over “A/C Head and now you will get all the Chart of Account and you can create or edit existing one. Also the automation you want is already included. If you create any invoice (Sales/Purchase etc) the journal is automatically created.

Thanks for you query and I will be happy to answer if you have any other question. Also we are gonna give an update by today(in our demo) and submit the update in CodeCanyon. Hopefully it will approved by 1/2 days. You can check the update if you want. Its basically the UI/UX update.

Thanks and regards.

Yes, you can create different company and power user/ normal user for those company to maintain accounting for those business.

You can do it with regular license if you dont charge individually the different business. But if you like to charge different business for that you need to purchase Extended license. Hope it helps.

If anything comes up, dont hesitate to comment here.

Thanks

Unfortunately you can’t use barcode in sales module right now. Hopefully by next month we will include a POS interface from where you can start sale using barcode.

Thanks.

Hello!

Here is your answers, 1. Thanks for pointing this, actually since last update the min php version should be 5.6 but recommended to use 7.2+

2. Actually we have a plan to working on HR part in near future, that time we will consider adding HR features.

3. Unfortunately multi language support is not in our road plan for this year. For sure we will consider this on priority in next year.

Thanks for your query.