Hi joko75,

Thanks for your interest. User can not add their own smtp from other platform only admin can add that. User can only verify their DNS and send. Thanks

Hi fasih1010,

Thanks for your interest. sending limit is totally based on hosting provider for shared server. We found a post, check that out https://kb.mailpoet.com/article/150-lists-of-hosts-and-their-email-sending-limits which might help you understand.

Thanks, and let us know if you have any other queries.

Hi,

Sorry for the inconvenience. Have you followed the step-by-step online installation documentation? Please follow https://picotech.gitbook.io/pico-mail/

if you encounter any issues please let us know.

Also, we have replied to your email please check. We were in weekend that’s why couldn’t reply back.

There are lot of changes from version 1.0 to 1.2 including php, laravel version, that’s why upgrade is not possible. If you need upgrade, please send an email at support@picotech.com.bd we will do it manually. Thanks.

Regards, Picotech Support

I am in contact with your assistance and the bugs on the script are many and do not allow its use. But I don’t give up and I insist: 1) after import datadabe errors (which I fixed) 2) now the payment gateways do not appear (they are not present even in your demo and it is not clear how to activate them even in reading your manual) 3) requesting a user to access a plan results in a laravel error 4) the contact form from the user home page does not send emails 5) since I can’t proceed with the tests, I can’t know how many other bugs there are… it’s an obstacle course! I advise against buying the script until they are resolved: I think that before selling a script, it should be tested so as not to waste time for buyers, causing them even economic damage. Only after these issues have been resolved and only after the script is functional will I confirm that the script is purchasable. Thank you

Hi, 1. It can handle high volume speed. 2. It depends on your sending server. You can configure sending limit in each email server. 3. Yes it has. For more discussion send us mail at contact@picotech.com.bd

Hi, Please send your server credentials to support@picotech.com.bd or whatsapp +8801784396266

You will find the installation document named “documentation.zip” with the project file. extract that and run “index.html” for the documentation.

You can also check online step-by-step documentation https://picotech.gitbook.io/pico-mail/installation/installation-on-hosting-server

Please Give me video link for full install guide i want to install cPanel and i don’t find install command i already check or setup your tutorial https://prnt.sc/v-4TE0hjRp0R see this

please check https://picotech.gitbook.io/pico-mail/installation/installation-on-hosting-server/change-working-directory

yes its a SaaS system

Hello, can you translate a Spanish language?

yes we can. Let us know after purchase we will send you the Spanish language

yes, we have those tracking system on campaign. It’s our own tracking system not from any third party system.

In the Sender section, when creating the email. Do you also create it on the hosting or do I have to create it manually?

once you verify the DNS you don’t have to create anything on your hosting. Email creating is not mandatory but if you want replies, then you should create the email on the hosting manually.

Hi, Thanks for your interest. PicoMail’s quality is checked by Envato. So you can buy without fear.

You will get report & statistics of sending email like Total Opened, Total Clicked, Total Bounced, Total Unsubscribed, Open Rate, Click Rate etc.

I have not received any mail yet sir, I have been patiently waiting for your response.

Do not know why this is happening. Please check your spam folder.

Hello bro, I just send you an email the issue still persist for me email is not delivering

Hi chooseone,

Thanks for your interest. Please find your answers below:

1. You can use any shared hosting. For better performance, you should use VPS.

2. Currently online documentation is not available. You will find the installation document with the project files.

3. We have SaaS available.

4. Current script is in Laravel framework.

Let us know if you have any other queries. Thanks

Hi Lupoglazik,

We haven’t used any frontend framework. We have used bootstrap, jQuery and some other required open source scripts.

Although there is no way to know if this application functions well using the demo, I saw it was beautifully crafted but to my surprise The picomail is not sending email, customer cannot add campain. compose email does not deliver to destination email. I don’t mind if I get my money back. It is not working as expected.

Hi philmorehost, Sometimes based on different server configuration or not for proper setup, application might not deliver email. Please send your application login details and FTP credentials at support@picotech.com.bd to check your issue.

We have checked everything with our correct credentials which works fine. Thanks.

Very soon a Big update will come. Hope all the things will cover what you mention.

As its a SaaS application, when customer purchase a plan, a request will be created for the admin. Admin can approve and reject the plan request.

please try now

yes will rotate based on user plan’s sending server

and font

customer login not working

You can check , customer login is working now. Yes we can change primary color and font. For more discussion send us mail at support@picotech.com.bd