loopus supports this item


This author's response time can be up to 2 business days.

257 comments found.

Pre Sales Question

i have a client who want to buy this plugin, but he has a question, he has multiple centers with different pages on same website. each center has 1 admin, can we use this chat by adding flat-visual-chat-center-1 flat-visual-chat-center-2 flat-visual-chat-center-3 in root of website and we will add each chat.js file on each center page?


Yes, it is possible by installing the plugin in 3 folders differents (one backend by center), and adding the corresponding js file to each page concerned .

Thank you for your prompt reply, i will inform to our client.

Hello !! i bought this wonderful php :)) but i have several problems 1- the country not working 2- when i press the log menu , i got nothing ,only white page appears please can you find a solution ? php curl.dll in activated, also allow_url_fopen and allow_url_include enabled.. my php version is 7.0 thanks

Apparently there is something that blocks the external call needed for the geolocalization (used for countries and logs page). Please can you contact me from the support page, sending me a temporary access to the chat backend ? I will check it .

hi sir, i have just purchased your script and its awesome! i just want to know where do i setup which email to receive form submissions? and also can i setup more than one email address for different forms? I want to create forms for different departments in my company and direct the submissions to the relevant departments. How do i do that?

sorry, the question above is for your PHP Flat Estimation Script. I was just looking at your other products and just sent the message without checking if i am on the right product :-)

Please can you contact me from the support page of the mentioned plugin ? https://codecanyon.net/item/php-flat-estimation-payment-forms/10550735/support
I will help you.

Hi i need help

your livechat is not compatible with google chrome on mac os from the test i made on my side, on my safary it works on chrome on my samsung galaxy note 5 it works fine too

i said nothing ,

everything works fine

very good project

i want to take a part of this project,

if i can pay you considerable payment about features i need could you develop it for me

No, sorry, I am not currently available as freelance. If needed, you can find available devs here : https://studio.envato.com/search?utf8=%E2%9C%93&search%5Bquery%5D=php+plugin

Hello there,

I would like to buy this script. Is there an option to see a functional demo before I buy?

I am currently using snapengage.com for my chat. Is it possible to use this script of different websites from a single admin?

No, the plugin is made to run on one site (1 plugin = 1 website = 1 backend) .

Is there a way to remove the first step for a user to start a chat? i.e. not ask for their name just go straight into a chat window?

No, sorry, the username is currently required to start a chat .

Hello, Does this chat feature trigger where I can schedule chat to start automatically for visitors to my website? Thank you.

No, sorry, there is no this specific option currently, but it can be done by pasting this js code on your page :
var delayInSeconds = 8; // set the wanted delay here

           if(jQuery('#chatIntro').css('display') == 'block'){

I get blank logs page, and also whenever I change the settings it brings me back to the login page

I correctly received your email and I replied. Please send me a temporary access to the backend, I will debug it .

I need the client at the end, to evaluate my support in the chat. Is this feature available? Is it easy to implement??


mdshak77 Author Team

Hi there,

I am afraid. This feature is not available by the plugin currently.


ereznet Purchased

I get this error = TypeError: Cannot read property ‘logID’ of null /chat/assets/js/chat.min.js:2:12314


mdshak77 Author Team

Hi there,

Please contact through the support page of plugin. We will help you there.

H Hi Looks nice, when’s the next update and what features will be added?

It isn’t planned currently. What are the new features you expect ?

Hi, I was hoping to get the same new features that you added to your WP version

Thank you, I note the request .

Does the script uses some framework?

No, it doesn’t use framework .


I have 3 problems.

1) It is locked out from chat console everytime when I click on Save settings in settings page.

2) I update the color and save but the color is not changed in front end. I cannot change color.

3) How can I add the arrow image similar to your demo? Please see the screenshot below. https://i.imgur.com/iSRxz3D.png

I am looking forward to your reply soon.

Thank you.

1. It is the normal behavior : the console fully restart if you change the settings.
2. Please contact us from the support page sending us a temporary access to the backend, we will check it .
3. This arrow isn’t a part of the plugin, I simply added this css code to the page :
@media (min-width: 1344px) {
.wrapper {
    background-image: url(http://wordpress-visual-chat.com/wp-content/uploads/2014/10/bgDemo.jpg);
    background-position: fixed;
    background-attachment: fixed;
    background-repeat: no-repeat;
    background-position: bottom right;

Email sent you yesterday and just got replied.

And I have now replied back you with necessary informations to check my issue.

Waiting for your response.

Thank you

Table ‘chat.vcht_operators’ doesn’t exist

I try to install your application but am getting this message. Any help!!!

Please can you contact me from the support page ? https://codecanyon.net/item/php-flat-visual-chat/8641929/support . I will debug it .

Hello, this is a presale question – Can we set up some proactive messages (or triggers) that will automatically pop up to visitors? I don’t mean to manually initiate a chat, but automatically with some set of rules (select the exact webpage, time on the page, number of visits and so on). Is this possible? Thanks!

No, sorry, there is no this specific option currently. Thank you for the suggestion.

maybe when you have the rating system i will buy it

hi , can I use this plugin with my multiple website?

This plugin works on a single website/domain only .