Alfinator supports this item


This author's response time can be up to 10 business days.

Popular questions for this item

App does not work properly. What to do

99% All issues is from the wrong settings.
1. Check where you have instaled SSL. It is important if you have SSL installed on domain somedomain.tld or www.somedomain.tld. If you have SSL on WWW version check that all URLs are with https:// and with WWW
2. Check if your server have PHP version 5.3+
3. Check the APP ID and APP Secret in Install form
4. If you see error code 404 check the .htaccess file on root domain if is not some restriction inside.
5. Check if is Sandbox mode in Facebook developers disabled.

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Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

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