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39 comments found.

what about woocommerce? I need to print the menu of the ecoommerce of a restaurant..

Hello @matteoraggi,

For now the plugin uses shortcodes which could be inserted anywhere on your Wordpress site including Wocommerce templates. However the plugin do not provide any special integration with Wocommerce.

If you still have questions, please let me know.

Hi, I have to display this pdf vertically, like a calendar (that’s the way the book was printed). Can I do that in css for this one only? Thx Ben

Hello Ben, unfortunately as far as I know underlying library turn.js has no support for vertical flipping. I believe this could be done via modifying library core but we have no fast workaround for this.

Do plugin have option to preload next (non-shown) pages? Thank you!

Hello worklikeant, Currently there is no such option. How useful will be this option for you?

Hello @worklikeant, just wanted to let you know that preloading feature was added in the 1.3.9+0.1.4 version

Hi, can i use 1 regular license to my main domain and another subdomain?

Hello Tzrul, the plugin doesn’t contain any technical restrictions for your case. If you want I believe you could ask Codecanyon support for license explanation.

middle screen goes blank except left and top menus after installing the plugin. nothing work until i disactivated it from multisite plugin page.

Hello @armtatoo, you mean the error with white screen or you plan to attach some additional error information?

> can you confirm that other users have used the free plugin and didn’t have any issue

Yes, I confirm. We are also using it on our demo site

Hello @armtatoo,

I think we’ve found the issue and fix included into the 1.3.9 version of the main plugin (released few minutes ago).

It related to the php 5.3 version (which is not supported by PHP community since 2014) but still supported by our plugin.

Hope this fix will help you to use our plugin. Thank you for your patience and please let me know if problem persists after update.

hi, my name is muhammad saad. and i am getting problem in getting shortcode of pdf … can you please help me out… i just email you my issue

Hello @saad_sinpk,

Thank you for your message.

We’ve already got reports about this issue. We also provided some related information on our support forum

I’ll add it here for reference:

This issue could appear in situation, when you are trying to import newly created PDFs with old versions of Ghostscript, for example Ghostscript 8.70 which was released about 7 years ago! – in 2009-07-31 ( )

If you import PDF and see the described error, probably (but not definitely) your PDF contains some parts, formatting or content which were added to the format/specification after 2009.

And that’s probably the reason why you cannot convert this PDF. Though for more simple and/or old PDF Ghostscript 8.70 could work perfectly and because of that we do not limit Ghostscript requirements.

We could successfully import most test PDFs from our users with Ghostscript 9.18 (released in 2015).

Besides that’s the good practice to update software often for security reasons.

Please let us know what Ghostscript version do you use. If you have any other questions do not hesitate to ask.

hi can you please refund me my money because this plugin is not working

Hello @saad_sinpk I’m sorry to hear that.

First of all I wanted to let you know that I understand the issue which you’ve faced. In previous message I asked you about Ghostscript version which you have (you could check it on the plugin’s settings page /wp-admin/options-general.php?page=pdf-light-viewer ) to understand if the issue related to the Ghostscript library.

If the issue is in the Ghostscript library then it couldn’t be fixed or managed from the plugin’s side ( as for example PHP problems couldn’t be fixed from the WordPress side ). The only way to solve it in this case is to update Ghostscript from the server side.

We understand that in some cases this is not possible for some of our users. So in this case we could process a refund.

So to solve the issue or process a refund I’ll need to know your Ghostscript version (you could check it on the plugin’s settings page /wp-admin/options-general.php?page=pdf-light-viewer )

To start a refund process you could refer to the following article

Thank you


Is it possible to tur on/off the download button? And to configurate all the buttons?



Hello @Vakudesign, yes, download button can be disabled. All other buttons can be disabled too. In this case buttons toolbar will be hidden. Here is an example of the PDF settings page

hi. I have just test your pdf light viewer free ver. I have problem when i import pdf. And my host is using ghostscript 9.20, imageMagick 6.7. Could you help me find what problem with my host? Thanks for your help so much.

Fatal error: Uncaught exception ‘ImagickException’ with message ‘PDFDelegateFailed `[ghostscript library] q -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=500000000 -dAlignToPixels=0 -dGridFitTT=2 “-sDEVICE=pngalpha” -dTextAlphaBits=4 -dGraphicsAlphaBits=4 “-r72×72” “-sOutputFile=/tmp/magick-1034067fk1zKXe3EqIu%d” “-f/tmp/magick-1034067Yjn0_bmmzXhK” “-f/tmp/magick-1034067QZVPDRQeKFRZ”‘: -dname= must be followed by a valid token @ error/pdf.c/InvokePDFDelegate/263’ in /home/ourshaa124/public_html/test/wp-content/plugins/pdf-light-viewer/controllers/PdfController.php:580 Stack trace: #0 /home/ourshaa124/public_html/test/wp-content/plugins/pdf-light-viewer/controllers/PdfController.php(580): Imagick>readimage(‘/home/ourshaa124/…’) #1 [internal function]: PdfLightViewer_PdfController::save_post(4) #2 /home/ourshaa124/public_html/test/wp-includes/plugin.php(524): call_user_func_array(Array, Array) #3 /home/ourshaa124/public_html/test/wp-includes/post.php(3398): do_action(‘save_post_pdf_l…’, 4, Object(WP_Post), true) #4 in /home/ourshaa124/public_html/test/wp-content/plugins/pdf-light-viewer/controllers/PdfController.php on line 580

Hello @quangtri, could you please share PDF example file with us if possible? You can send it to the


mac1083 Purchased

Hi! New be here. Where’s the install tutorial on how to get started? I get the impression it’s a bit tricky to setup but is awesome once you get it configured properly. Thanks.

Hello @mac1083,

PDF Light Viewer Pro Addon is a wordpress plugin, so it could be installed in a common way

Also if you downloaded “All files”, then zip archive contains both Main PDF Light Viewer plugin and PRO Addon.

If you need help with ImageMagick or GhostScript installation, please write us on

Also the plugin contains documentation, which is also available online

Please let me know if you still have questions.

Hello @fxmldr74,

Thank you for your request. We plan to add some promo video before, now seems it’s time. I’ll notify you when it will be ready.

Hello, we bought this plugin addon under the evanto account netvisiontec but that company doesnt exists anymore. I got to continue working with the client that uses this plugin( but we are having a problem, now when my client imports a pdf it will change the font when the plugin converts it. Can you please helpo me solve this?

Also i tried to upgrade the plugin to version 1.3.14 but it mess up all the views of the already created pdf so i had to go back to older version.

Thank you

Hello @mescalito_ve, did you try to adjust “JPEG compression quality”, “JPEG resolution”, “Output biggest side” settings in 1.3.14 ?

What library do you currently use – ImageMagick or GraphicsMagick?

Please note, we can move our discussion to the support forum or by email if you wish.

Hello again i just bought the pro add on to be able to do the upgrades because as i told you the old account was closed.

Im still having the issue with the fonts, the jpg quality compression is set to 600 as always. And using Imagick.

But now i upgraded both plugin and pro add on to latest versions (1.3.14 and 0.1.4) and the pdf look like they lost the css (see screenshot), i had to go back to previus versions again to be able to fix it.

Here is a link to a screen shot:

Thank you

Hello @mescalito_ve,

What about “Output biggest side” option, what values did you try there?

Could you please share some image results and/or example PDF ( if possible?


which is best?

ImageMagick or GraphicsMagick?


Hello @gotyou, We suggest to use ImageMagick when possible. GraphicsMagick was added as a fallback.

Hi, does it support RTL?

Hello @ikhlief, for now the plugin doesn’t support RTL unfortunately.

hi, I’ve buy your plugin but I can’t receive any support…I’ve a problem with your plugin…I try to register me on your forum but I get errors…How can I do? Can I explane the issue here?

Hello, LANGA_Group. I’ve answered on email. Thank you for your patience.

Unfortunately, it just doesn’t work. I am just getting a 404 error page, although everything is installed OK. So, beware!

Hello alfamonk,

I’m sorry that we didn’t answer in time. Please let me know if you still have an issue with our plugin and I’ll try to solve it. Remember, if we cannot solve the issue with the plugin you can always ask for refund.

Still waiting for support. The shortcode to display archives does not link the thumbnails to the pdfs. I have sent two support requests. Help would be much appreciated!

Hello CheramyCreative,

Please let me know your email/site (you can send it via personal messages or by email, because we just solve one of the PDF thumbnails issue and I wanted to know if it was yours.

I am interested in buying the plugin. However, he has installed the original version to analyze its function and I have drawbacks to showing the files by categories. In the icons at the top, the file icon is not displayed to view them all. Is there a shortcode for this?

I have one categorie: information-technical-sports

Uploading my files only allows me to view them one by one. It does not show me the option of viewing all my files or categories.

In the documentation unfortunately there is no shortcodes list for the different options. It occurred to me to put [pdf-light-viewer-archive categories = “information-technical-sports”] to view the files by categories but it does not work.

Please, I need help with this.

Hello Reckh, [pdf-light-viewer-archive] shortcode is available only in PRO Addon, but not in the free version.

Support is very very slow. I requested assistance over a week ago now and have not heard anything. None of my pdfs are visible page 4 and on unless I refresh the page. Why is this?

I have cleared my browser and site cache, even disabled my caching plugin. This is a problem on all my pdfs. Can you please assist?

Hello CheramyCreative, we’re checking the issue now.

Hello, I have a pre-sales question please. I installed the PDF Light Viewer to test. I really like how it looks. Before buying your Pro/Add-on, I need to know how to easily update the PDF that’s imported such that the newer PDF (with the same file name) replaces the older version.

We plan to update our pricelists weekly so want to replace the PriceList.PDF each Friday with a newer version of PriceList.PDF. I DO NOT want to change the shortcode in the page that displays our PriceLists.

How do I quickly and easily just replace the PriceList.PDF each week? Do I have to re-import? If yes, can I just import PriceList.PDF again?

With my testing the above scenario, I had problems. The new PDF doesn’t replace the old one when viewing the WP Page that has the PDF shortcode. I would appreciate your advice about a solution and will purchase your Add-on if you can provide a solution. Thank you.