Hi. Morning! We have already purchased this but we’ve found an issue which we hope you can resolve. My client is telling me that the Product Descriptions are not passing to the confirmation email from Paypal. Any ideas why this is not doing that? Kind regards, Matt
Unfortunately the product description cannot be sent through the PayPal Pro Hosted API.
It is a limitation of this PayPal product.
I have installed the WC PayPal Pro Hosted Solution plugin and configured the settings in woocommerce.
Checkout (within woocommerce) has Direct Bank Transfer, Paypal and Paypal Pro Hosted installed.
I have PayPal standard and “PayPal Website Payments Pro Hosted” enabled.
I have entered the API username, passeord and signature
I have customized the payment page I want on the Paypal site and saved and published
The customized payment page is not appearing on the website and I want it to.
What appears on the website when you pay with PayPal Pro Hosted? Is it the iFrame ? In the module settings you can choose which template you want.
If you customized the template A in your PayPal account, you have to choose this template.
By default the iFrame template is set.
hi i tried to process a card and i get the following error message
We’re sorry, we can’t complete this payment because of a technical issue. Please contact the merchant with this reference ID: 80fd5ab364d9c-10755
can you advice,
Please check if you copy paste the right API credentials in the module settings.
If you have live API credentials do not use the sandbox.
Could you please also check that you have PayPal Pro activated on your PayPal account ?
hi i have both. now i understand its becuase paypal doesnt support ILS cuurency. if you want you are welcome to give it a go instead.
Yes indeed this currency is not supported by PayPal. Best Regards,
Does this plugin work with the latest version of Woocommerce?
Yes it should. Do you have any issue? Best Regards
I was running PHP 7.1 which breaks your plugin, dropped it to 7.0 and it works fine.
OK that’s interesting. Do you know what was the PHP error message? Thank you
It was on a live site, I can’t replicate it now sorry
OK, no problem
The iFrame must be hidden somehow by the theme layout.
Can you first try to use a default wordpress template to see if the iFrame is displayed?
yes same happens with the default theme and all options(a,b,c,d) of plugin.
see attached image: https://drive.google.com/open?id=14QMxoyAvBh4hYnnajX3sLEvWVcOwprPM
Can you please activate the logs in the plugin settings and send me the logs to email@example.com
Demo doesn’t work
Demo still does not work !!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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