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68 comments found.


HSSET Purchased

I’m putting this comment here because our ARForms main product support expired, but I only JUST purchased the paypal plugin and that is what isn’t working:

But now that I have a form linked to paypal, the paypal transaction is not saving properly and neither is the form. I have only seven form entries, but thirty-ish paypal payments—and none of them match up. It seems like the form only saves when it doesn’t shunt to paypal correctly. This is really, really bad because it’s for T-shirts and none of the comments I need (such as shirt sizes) are getting saved anywhere.

Is there any way to fix this?


HSSET Purchased

Nevermind. Not sure what I did, but I redid the form and everything and it’s working now.

Hi there, even when I uncheck “collect shipping info” in the settings, when they go to paypal terminal it’s still asking for it. When i called paypal they said that your processor is requesting that information, that’s why. Can you help?

Oh sorry, I will do that right away.

Sent! Thanks again!


tahlir Purchased

Hello, People are being sent a donation confirmation email before their payment has been made on Paypal and it is causing a lot of confusion. Can you make the confirmation email send only once payment has been received on Paypal? Thanks


seems you already opened ticket too 3-4 hours ago. be assured that technical support team will reply asap. putting it here again will not speed up the process.



tahlir Purchased

Hi, These were 2 different issues. I can open another ticket for this issue if that helps?

yes, for any after sales technical support we have proper ticket system for our customers only. you need to use it. also, please make sure that to get equal chance to all customer you should open one ticket at a time.

so, you can append your additional thing to the same ticket which you recently opened.

So I cant register my product because the product key doesnt work. I post the product key here and the author tells me not to, but instead to message him. If the only way to message this guy is through a ticket, and I cant open a ticket because my product key doesn-t work….how the heck am I supposed to get my issue fixed? Was I just f*cked or robbed? I cant figure out which….

Anyway….if someone on this thread has figured out how to type in an actual DOLLAR AMOUNT in the PayPal add-on, please share. I saw another post here of someone facing the same issue: the only thing the Plugin lets you do is select a Form Field for the PayPal amount. There is no documentation stating how to do otherwise.


please choose words carefully. and reason why i told not to put purchase code here is for your own safety. so, someday some other person would not misuse it

i had also told that if for any reason you can not open support ticket then you can contact us using our profile page message box. and let me know your purchase code and will certainly help you.

also, if you are not able to open support ticket on our site using any particular purchase code then possible reason could be that support is expired. system takes only main product’s product key to open support tickets.

regarding seting fixed price you do not need to put fixed value there. you just need to create one hidden field on form and put your amount there. And then select that field in dropdown.

BTW, this is not board, this is comment area mostly used for pre-sale questions and for some difficulties like you could not open support ticket and you dont have support period expired. :)

suppose, using math logic of arforms, I have created a custom form where total get calculated according to the user choosed options etc, then will this plugin calculate the total from arform and go to paypal with that total amount for payment?

Yes. no problem in that. you can pass total value field as paypal amount.



Im wondering is there any “MasterCard Secure Code” and “Verified by Visa”, or any 3-D Secure sytem in your PayPal Plugin? I want to put the “MasterCard Secure Code” and “Verified by Visa” seal/banner on my homepage.

Kindly need your advise


I am confused with this question. When you hit submit button on form it will take you to the paypal site. And upon completion it will take back to your site so, all those things are handled by paypal. So, not sure what exactly you have in mind by mastercard secure.

please explain.

Simple question. I have AR Forms already. I’m guessing this is an add-on?

I have created a 3 step type form already and when the person has filled in all their information, I’d like them to pay by using paypal. Will this do the job?

Can I add additional items with prices, so when they fill in the form and sign up for my service, can I up-sell other services and then have them checkout with paypal?

This is a solution for checking out with paypal and not with woocommerce? I think that is true.

Can I add tax to my products, similar to Woocommerce, conditions at best?


1. Yes this exactly will do the same.

2. No, thats not possible with paypal addon.

3. No, you can not add anything other then amount.

but good suggestion. we may add such facility in future


rodrixt Purchased

Hello how can i configure a static price product?. Thanks! is there a video example or something? Thanks


its very easy. Just create form in Arforms and then in pdf addon configuration you can map amount field and setup other details.

btw, you need to have ARForms if you havent got already.

please open support ticket at our helpdesk and our technical support staff will assist you.