83 comments found.
Hi, live preview for paypal addon doesn’t seem to be working! I want to buy it but i would like to see how it works first! Do you have a link that is working?
Hello,
http://paypaldemo.arformsplugin.com/wp-adminyes here it is we are still setting up all demos as 3.0 is huge update for arforms.
Hi again, I’ve installed the paypal addon and the payment side is all working fine and i get a notification for every transaction. My problem is that email notifications when clients fill in form are not working, neither for me nor for the client. Do these still work with the addon, and if so, when are they supposed to go out? before or after payment?
(Sorry for using these comments, but i forgot my password to your support helpdesk and i can’t seem to be able to reset it – I’ve tried several times but don’t get any email to reset password).
Thanks for all your help
Hello,
to get access of helpdesk please message me through message box of our codecanyon profile page. At helpdesk support staff can actually look into your configuration too, here in public comment cant ask much.
though one thing you should try. make sure that on form level email option you have checked checkbox. to enable sending email. Also, try to change mail sending method to wordpress to smtp and send test email from there. still does not help then ask your hosting provider to check mail queue for you.
Thanks
Hi,
I have just bought this addon but I cannot leave a support ticket via your site because my original licence for ARforms is expired.
When I activate this addon, I am not seeing all the settings in the ‘PayPal Configuration’ screen and there is no save button.
The Payment Type, Payment Conditions etc (as per the documentation) are not showing
Please advise?
contact me through message box of our codecanyon profile page. will check and assist you.
Hi there I have a problem.. I noticed that Mutiple Choice is not working. Can you please explain how? Only Single option is directing to Paypal. Also email is not send to user ro admin. I did try to send Test mail and that works. Filled forms is not sending after submission.. Please advice.
yes for support related queries you need to open support ticket. i helped you once or twice but it can not be possible all the time. Please follow our system.
Thanks
I did made a Ticket my friend
thank you. support staff will assist you asap.
I did reply on ticket 005819 reputeinfosystems Please check this if you can .
yes. there no use of following here. As support staff work separately. THanks
OW sorry. Thanks my friend
Hello Again reputeinfosystems, I know you sead “yes. there no use of following here. As support staff work separately. THanks” but i waited for an answer on my ticket : 005819 . I did reanswer the ticket so do i have to wait again for 24 hours? because i meen if i wait my turn the have to respond isn it? PLease advice. Imn not impacient but a faster replay would be nice.
Well, please understand this.
me replying here is just giving you straight away answer, there is no checking or debugging or actually trying to fix your issue is involved. And upon your multiple comment here i took a look on your ticket and you actually are putting list of questions and not just one question so, i hope you are not expecting some robot for support staff. 
where as support staff will have to do all those things before even coming back to you. second and important thing is like most of other authors here our support staff is not working during weekends.
so, you will have to give them some time. And there is nothing i can do about it. They will get back to you asap. At the most you can follow up there in your ticket.
hope you understand.
Thanks
Ahh oke Now i understand My appologies my friend
not a problem.
reputeinfosystems I understand that there are people who have to wait until a Ticket is answered. I have been waiting almost two days for an answer from a message of support. This is not as it should be. I am a good customer. I must first extend my support to get help, no problem. But then you have to wait two days for an answer that if answered by an employee of support is too crazy for words. I am very disappointed as a customer. Not in the product, but in the aftercare Support.
I hope you understand, this is not an imposition but this is crazy.
Sincerely,
Hello,
i very sorry to know that you are disappointed. I have checked your ticket, the reason support staff could not reply today is you had wrote in non english language so, that could be the reason it may got delayed.
ticket is been just replied. kindly respond there.
Thanks
Ankur
