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8 comments found.

video not playing

Oh, sorry about that. I am pushing new update now, but if you want you can see video here :

hi will this work with the print window keyboard? i want to use on the submit form front end of this plugin can you tell me if that will work ok

Hi, yes it works with print screen key. So you can copy and paste all of your desktop screen. Also it doesn’t work on front end. But if you want or purchase plugin, i can update it for front end and make it compatible with JS Support Ticket plugin. Regards

If you update to make it work on front end will all users be able to use it or just admin?

Hello, This plugin didn’t be designed to work on front-end. Because in front-end there are too much different variations. We can’t handle on front-end. So next update doesn’t include front-end feature. It will be on only admin. Regards

I’v uploaded your plugin. I had the free version first and that worked. However, the premium version is not working at all. When I cut a photo into my clipboard using my mac [shift + ctl + cmd + 4] and paste, nothing happens. The plugin is activated, and enabled in settings. I’m using the latest version of wordpress. Please help, or provide a refund.

It seems this only works in “Text” mode, not Visual mode which is counter intuitive.

Hi jwinthers2, sorry about that. I made an update to solve this issue. It’s on Codecanyon review queue. It may take time to get this update because of Codecanyon review process. If you want, i can send you plugin files with email or install it directly to your web site. Also if you are not glad with our plugin, i am always ready to provide refund.

Thank you :)

Hi can you check the video? It did not work

hello how is it going on please? i did not hear any from you.

Hello, sorry I’ve been busy last days. I couldn’t write because of that. 1) You should test it on 2) Multi format doesn’t supported at the moment. It converts all images into one format but we can add this request into our list as a feature.

Wordpress web site will be enough. This plugin designed for only Wordpress. I’m really not sure what is the problem. I tested with different computers and browsers but it works properly. Also i recorded a video, i use snipping tools to get screenshot. Please check this video and if there is a problem on this process, let me know so i can update and make it work.

Even more that, i can send you plugin source codes (without any charge) so you can test or use it on your web site. I would be happy to improve this plugin with comments.

Hi i send email for you on profile for easier contact with screenshot email

Just bought plugin but it is not working:

It is kicking me out to WordPress post page.

I do not see any option to chose which site to search:

Please advice ASAP

Hi pevlev78, is it possible to get access from your web site, so we can check and make sure what’s going on there. This kind of errors can occure only if it overlap with another plugin. I’m going to take a look what errors console gives us and will try to solve issue.